I guess I have a super good luck!
I'm posting this thread to ask for some advice since this situation never happened to me before. Yesterday I rented an SLS and gave a $5000 deposit on my credit card. Everything was going well until this morning while I was on my way to turn in the car and a rock coming from an SUV hit me on the highway. The grill fell and there is a hole in the plastic firewall behind it.
That happened 5 min before I give the car back. Now my question is, what happens next? Do you guys think I'm going to get my 5k back? I rented the car using my State Farm insurance (full coverage). The guys at the rental place were cool about it and said that kind of stuff could happen to anyone. But it's not up to them, they said the boss will call me tomorrow and they're going to take it to the dealer to get an estimate. Honestly, it's not that bad, it's just the plastic firewall and the mercedes star (hopefully). I even took the car to an expensive hand car wash before turning it in.
So what you guys recommend? How should I proceed? I kinda need my 5k lol
Also, in the contact they specified that they CANNOT rent the car to -21 but the guy said that since I have an AMG he's not too worried. In the contract he put all my info properly besides my birth date. Instead of 1992 he put 1991.
Does that void the contract?
If the repair is less than 1.5k/1k, I'll eat the loss, but if it's more than that and that they're going to try to take advantage of the situation and I'm not okay with it.
Thanks guys!
Last edited by Guilty; Jan 13, 2013 at 02:32 PM.
I recently had an incident last week where while i was going to pick up my car, i could hear the employee peeling out and speeding the whole way down the garage. I confronted him and all he said was "whatever get your lawyers involved". Lets just say he no longer works there, and my 525$ service was FREE. Just do what the americans do, threatening to involve lawyers always gets people on their toes. I know arabs usually let things slide, but we can't let people keep taking advantage of us because we "have money."
I would just pay for damages and be a man about it. But if they keep ur 5k!!! not thats a different story...... then you throw in the whole im underage ur fault thing at them.
You drove the car, you damaged it, and you should pay like anyone else.
Also if you used a CC, I'd imagine you used a AMEX? At least you can get them to cover the deductible or any other out of pocket costs that your insurance doesn't cover.
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I even took it to the car wash right before giving it back lol

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Last edited by Guilty; Jan 14, 2013 at 02:11 PM.
In situations like these, i would always use a CC esp AMEX. I know the points you get is tempting but in this case it makes sense to cover your ***.
AMEX or any other credit card company that ahs a decent benefits package only pays out where your insurance limits expire. In north america anyways they always make you use your insurance policy as primary coverage. In this case it would have covered your deductible.
Im surprised the rental company hasn't billed you while the car is down for repairs which is usually the case with the rental agencies..



@moosejaw: I got hit by a "rock" on 395 East going to south beach to drop off the car. Very first bridge. I was going pretty fast which made the impact worst.
@propain: Hopefully but these a$$holes are not calling me back and no one there seems to know what's going on. Very unprofessional. They should've taken the car to the dealer already and got an estimate. I'm afraid they're going to take advantage of the situation and try to make me pay for other things.
I recently had an incident last week where while i was going to pick up my car, i could hear the employee peeling out and speeding the whole way down the garage. I confronted him and all he said was "whatever get your lawyers involved". Lets just say he no longer works there, and my 525$ service was FREE. Just do what the americans do, threatening to involve lawyers always gets people on their toes. I know arabs usually let things slide, but we can't let people keep taking advantage of us because we "have money."
Anyway it seems you're figuring it out honestly and morally, hopefully insurance of one kind will do the trick. Bad luck but that's the risk you took renting it. Better luck next time!
I would force the issue on the grill though, as it should not have come out, unless you hit something larger then a stone...
The car will be down for 2 weeks they can charge you 2 weeks of rental as well since thats their loss.
Just pay your deductible and your insurance should cover it, something like this is un-avoidable so your insurance shouldn't go up.









