WTF!!!Paid 5xxx for ADV1 Rims and WHAT I GOT IS THIS!! (LOADS OF PIC)
03-26-2013, 12:08 AM
#26
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03-26-2013, 12:23 AM
#27
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I believe what you said is totally right, since this is a new configuration, they might not have figured what to really do with it, but the offset is simple, just around ET 50-55 at the rear, how hard is that for an expertise business like ADV1....how long it took you to get urs fixed!
https://mbworld.org/forums/c63-amg-w...dv1-story.html
heres my thread if you are interested. it took a while to get it all sorted out, but my issue happened over Sema so i was patient in dealing with them (since I wasnt in a hurry to get my wheels in winter anyways). Hopefully they will be a little quicker in dealing with yours.
I was just speculating as to what happened. I know how it feels to have your brand new expensive wheels break on you when you put it on haha
Last edited by natman316; 03-26-2013 at 12:27 AM.
03-26-2013, 12:28 AM
#28
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Sorry to hear ur misfortune Rich!! I hope they take good care of u especially u are a return customer.
I feel ur frustration though cuz I would feel the same after spending this much money on wheels.
I feel ur frustration though cuz I would feel the same after spending this much money on wheels.
03-26-2013, 12:41 AM
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03-26-2013, 01:11 AM
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People r so funny... Its the people who never had the wheels that criticize them and still talk about the 360 era lol.
OP, believe me, contact them. This is clearly a mistake. Somewhere along the way someone messed up cause those wheels are not made for your car. Trust me OP, u have every right to be pissed after spending that much money on wheels and waiting that long. But theyll do right by u. Have someone clear up the issue. Good luck.
PS: ADV has the c63 offsets down to a science, which is why i say someone effed up.
OP, believe me, contact them. This is clearly a mistake. Somewhere along the way someone messed up cause those wheels are not made for your car. Trust me OP, u have every right to be pissed after spending that much money on wheels and waiting that long. But theyll do right by u. Have someone clear up the issue. Good luck.
PS: ADV has the c63 offsets down to a science, which is why i say someone effed up.
03-26-2013, 01:16 AM
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I never got mine fixed, since they could not pin point the problem (my case was different, it wasnt a fitment problem but rather a vibration problem. 1 wheel also leaked on me the the second day I put them on) I asked for a replacement 1 piece wheel (since I didnt want to deal with 3 piece wheels anymore). After a couple weeks they manage to put in a new wheel order for me for my current monoblock set up.
https://mbworld.org/forums/c63-amg-w...dv1-story.html
heres my thread if you are interested. it took a while to get it all sorted out, but my issue happened over Sema so i was patient in dealing with them (since I wasnt in a hurry to get my wheels in winter anyways). Hopefully they will be a little quicker in dealing with yours.
I agree. I gave them time I work everything out and in the end they did for me.
I was just speculating as to what happened. I know how it feels to have your brand new expensive wheels break on you when you put it on haha
https://mbworld.org/forums/c63-amg-w...dv1-story.html
heres my thread if you are interested. it took a while to get it all sorted out, but my issue happened over Sema so i was patient in dealing with them (since I wasnt in a hurry to get my wheels in winter anyways). Hopefully they will be a little quicker in dealing with yours.
I agree. I gave them time I work everything out and in the end they did for me.
I was just speculating as to what happened. I know how it feels to have your brand new expensive wheels break on you when you put it on haha
03-26-2013, 01:17 AM
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Yup, that is exactly correct, I need to take more pictures of the wheels and the clearance between the brake n wheels.
03-26-2013, 01:23 AM
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They will buddy, or i should say they should. Doesnt matter whose fault it is, ur next set should come before any other order. Ive been in this wheel game for quite some time now and to cut a brand new wheel from scratch should take no more than a week, and then finishing and shipping. Letting the seal cure for a few days is crucial. So that takes up some time. But no more than 2 weeks u could or should have a new set of wheels made for ur car.
03-26-2013, 01:55 AM
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They will buddy, or i should say they should. Doesnt matter whose fault it is, ur next set should come before any other order. Ive been in this wheel game for quite some time now and to cut a brand new wheel from scratch should take no more than a week, and then finishing and shipping. Letting the seal cure for a few days is crucial. So that takes up some time. But no more than 2 weeks u could or should have a new set of wheels made for ur car.
03-26-2013, 02:29 AM
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03-26-2013, 02:48 AM
#37
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That sucks bigtime Rich.
I hope they figure this out quickly. Nevertheless it's still a bitter surprise and will probably be a long wait...
I don't want to judge anyone but why is it that we never hear of HRE messing up?
I hope they figure this out quickly. Nevertheless it's still a bitter surprise and will probably be a long wait...
I don't want to judge anyone but why is it that we never hear of HRE messing up?
03-26-2013, 02:53 AM
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Yup, I totally agree with what you said, I think maybe I should try sth different if adv cant sort it out with 1 or 2 weeks maximum....
03-26-2013, 06:18 AM
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2012 C63 AMG BS, 2010 DUCATI 1198S
2. Or maybe because HRE makes a quality product, and stands behind their products with excellent customer service
03-26-2013, 07:34 AM
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oh man where are the pictures???
I really don't like ADV.1...........and their wheels are ugly too
I really don't like ADV.1...........and their wheels are ugly too
03-26-2013, 07:39 AM
#42
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They will buddy, or i should say they should. Doesnt matter whose fault it is, ur next set should come before any other order. Ive been in this wheel game for quite some time now and to cut a brand new wheel from scratch should take no more than a week, and then finishing and shipping. Letting the seal cure for a few days is crucial. So that takes up some time. But no more than 2 weeks u could or should have a new set of wheels made for ur car.
LOL, funny video Pert!! With all the messed up orders lately, I start to wonder what they are doing in their warehouse.
LOLI agree Nelly, every companies makes mistakes... but it's all about the after sales customer service that makes them shine. HRE are one of those company that will most likely take care of you before the worms spread out of the cans. Just from my opinion.
03-26-2013, 10:11 AM
#44
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People r so funny... Its the people who never had the wheels that criticize them and still talk about the 360 era lol.
OP, believe me, contact them. This is clearly a mistake. Somewhere along the way someone messed up cause those wheels are not made for your car. Trust me OP, u have every right to be pissed after spending that much money on wheels and waiting that long. But theyll do right by u. Have someone clear up the issue. Good luck.
PS: ADV has the c63 offsets down to a science, which is why i say someone effed up.
OP, believe me, contact them. This is clearly a mistake. Somewhere along the way someone messed up cause those wheels are not made for your car. Trust me OP, u have every right to be pissed after spending that much money on wheels and waiting that long. But theyll do right by u. Have someone clear up the issue. Good luck.
PS: ADV has the c63 offsets down to a science, which is why i say someone effed up.
03-26-2013, 10:55 AM
#46
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Hey also just another idea not that it helps with fitting or anything but adv has their order number on the back plate of the wheel. You can check it with your invoice to see if this was the wheel made for you. (In case like mthrizzle said they may have just set the wrong one)
03-26-2013, 11:03 AM
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Hey also just another idea not that it helps with fitting or anything but adv has their order number on the back plate of the wheel. You can check it with your invoice to see if this was the wheel made for you. (In case like mthrizzle said they may have just set the wrong one)
03-26-2013, 11:04 AM
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You understand me well Ming, I got some updates from my wheel dealer:
My dealer double check the invoice plus the email between ADV1 and him, theres no mistake, it indicates clearly that it said
19in ADV15 TF (Application: 2013 Mercedes C63 Coupe)
- Brushed gunmetal centers
- Single Tint Brushed Gunmetal Lips
My dealer double check the invoice plus the email between ADV1 and him, theres no mistake, it indicates clearly that it said
19in ADV15 TF (Application: 2013 Mercedes C63 Coupe)
- Brushed gunmetal centers
- Single Tint Brushed Gunmetal Lips
03-26-2013, 11:05 AM
#49
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Tell that to one of my best friends that 360 still never delivered on and took thousands of dollars in up front deposit money from. He is not the only one, there are guys on the Vette forums and BMW forums that got duped as well. unethical business practices and unethical business people do not change just because the sign over the door changes.
03-26-2013, 11:13 AM
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Sorry to hear about this man. It's too bad that they suck, because they do have some really nice looking rims. But like everyone here has said, its about the customer service and how they deal with a bad situation - I hope they step up and make it better.
