C63 AMG (W204) 2008 - 2015
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Eurocharged Memorial Day Sale Group buy- $699 handheld and tune

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Old 06-06-2014, 10:48 AM
  #126  
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Eagerly awaiting my tracking number. Chicago weather next week looks great to test it out.

Edit: just checked the mail and it's here!

Last edited by kfriedenberger; 06-06-2014 at 10:50 AM.
Old 06-06-2014, 12:38 PM
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So I didn't receive a tracking number till now but...

Fedex just dropped off a package with Eurocharged Tape on it.....

SO EXCITED!!!!
Old 06-06-2014, 01:17 PM
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Would the V5 Tune work for the 507 Editions? Do you guys have a dyno chart on the 507 Edition? If so, PM me price if group buy is still on!

Definitely interested!
Old 06-06-2014, 02:46 PM
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Hey congrats , when did u place your order ?? I am still waiting for mine to be delivered though I haven't received any tracking no yet !



Originally Posted by SaphGreyC63
So I didn't receive a tracking number till now but...

Fedex just dropped off a package with Eurocharged Tape on it.....

SO EXCITED!!!!
Old 06-06-2014, 03:11 PM
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Originally Posted by Mukd
Hey congrats , when did u place your order ?? I am still waiting for mine to be delivered though I haven't received any tracking no yet !
Ordered it last Tuesday, 05/27/14
Old 06-06-2014, 03:27 PM
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Same here, ordered Monday, waiting impatiently on tracking.
Old 06-06-2014, 03:41 PM
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Same here. Also had called and left a voicemail cause i had some questions and had pm'd on here but no one has responded :/
Old 06-06-2014, 04:33 PM
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Just received mine and in the process of updating the mygenius. About midway thru the update it stops and a error message pops up stating, "The device is not correctly enabled [1472]". I've already contacted Jerry and awaiting a response.

Has anyone had a similar message pop up?
Old 06-06-2014, 04:35 PM
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Originally Posted by an_DREW
Just received mine and in the process of updating the mygenius. About midway thru the update it stops and a error message pops up stating, "The device is not correctly enabled [1472]". I've already contacted Jerry and awaiting a response.

Has anyone had a similar message pop up?
Same here. Awaiting response as well.
Old 06-06-2014, 04:37 PM
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It has been a little while since I used my handheld, but if I remember correctly, you had to update the unit before uploading the file, did you guys do this?
Old 06-06-2014, 04:38 PM
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Originally Posted by Autosport7
It has been a little while since I used my handheld, but if I remember correctly, you had to update the unit before uploading the file, did you guys do this?
That's where I'm running into the stuck update.
Old 06-06-2014, 04:39 PM
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Originally Posted by Autosport7
It has been a little while since I used my handheld, but if I remember correctly, you had to update the unit before uploading the file, did you guys do this?
Yessir, the error comes up as we're trying to update the handheld.
Old 06-06-2014, 04:41 PM
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Originally Posted by an_DREW
Yessir, the error comes up as we're trying to update the handheld.
Sorry if I missed that fellas.
I am sure Jerry will be with you shortly.
Old 06-06-2014, 05:14 PM
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Pretty frustrating, I was hoping it'd be a simple plug n play like the Cobb Accessport that I've used in the past. Oh well, off to work..hopefully tomorrow there's a fix
Old 06-06-2014, 05:15 PM
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Originally Posted by an_DREW
Pretty frustrating, I was hoping it'd be a simple plug n play like the Cobb Accessport that I've used in the past. Oh well, off to work..hopefully tomorrow there's a fix
Hey Andrew,

I received an email from Jerry. Followed the simple instructions and it updated.
Old 06-06-2014, 05:20 PM
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Thats good to hear. Would you mind posting the instructions here. I've yet to receive an email back.
Old 06-06-2014, 05:55 PM
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2010 c63 (p31) w/LSD
Ordered a week ago still no tracking number.
Old 06-07-2014, 01:57 PM
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Originally Posted by Exhibit13
Ordered a week ago still no tracking number.
I am still waiting also, I am hoping it just shows up soon!
Old 06-07-2014, 09:03 PM
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PM sent! I hope there are a few spots left!
Old 06-08-2014, 01:34 AM
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Twin Turbo
Originally Posted by an_DREW
Pretty frustrating, I was hoping it'd be a simple plug n play like the Cobb Accessport that I've used in the past. Oh well, off to work..hopefully tomorrow there's a fix
I can't get the tune on my car neither. Won't load. Going to send and email.
Old 06-08-2014, 12:30 PM
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Unhappy

It's day 3 of having received my handheld tuner, and still no help with updating my device nor have I received the actual v5 tune yet. I've emailed Jerry every day and still have nothing to show for the money I've spent.

After reading so many positive reviews of Eurocharged and their excellent customer service, I'm really disappointed in the service (or lack thereof) that I'm getting. It'd be a different story if they told me they were having technical difficulties with the tune, but that simply isn't the case for me.

What's even more frustrating is that some forum members here are reporting to have received the handheld and tune and everything is running seamless for them. This is in no way meant to bash Eurocharged or Jerry, I'm simply sharing my experience thus far which has been less then satisfactory.
Old 06-08-2014, 09:01 PM
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Originally Posted by an_DREW
It's day 3 of having received my handheld tuner, and still no help with updating my device nor have I received the actual v5 tune yet. I've emailed Jerry every day and still have nothing to show for the money I've spent.

After reading so many positive reviews of Eurocharged and their excellent customer service, I'm really disappointed in the service (or lack thereof) that I'm getting. It'd be a different story if they told me they were having technical difficulties with the tune, but that simply isn't the case for me.

What's even more frustrating is that some forum members here are reporting to have received the handheld and tune and everything is running seamless for them. This is in no way meant to bash Eurocharged or Jerry, I'm simply sharing my experience thus far which has been less then satisfactory.
Have you downloaded your oem tune and sent it to Jerry? You will not receive the V5 until they have your oem.
Old 06-08-2014, 09:11 PM
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Originally Posted by Autosport7
Have you downloaded your oem tune and sent it to Jerry? You will not receive the V5 until they have your oem.
I can't even get that far, because my handheld isn't properly configured. About midway thru the process I get a pop-up message that reads, "The device is not correctly enabled [1472]". I've been waiting for help to get passed this phase.
Old 06-08-2014, 09:11 PM
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Originally Posted by an_DREW
It's day 3 of having received my handheld tuner, and still no help with updating my device nor have I received the actual v5 tune yet. I've emailed Jerry every day and still have nothing to show for the money I've spent.

After reading so many positive reviews of Eurocharged and their excellent customer service, I'm really disappointed in the service (or lack thereof) that I'm getting. It'd be a different story if they told me they were having technical difficulties with the tune, but that simply isn't the case for me.

What's even more frustrating is that some forum members here are reporting to have received the handheld and tune and everything is running seamless for them. This is in no way meant to bash Eurocharged or Jerry, I'm simply sharing my experience thus far which has been less then satisfactory.
i was in a similar situation couple of days ago. i already have a V4 tune but had requested for a V5. turns out that they are dealing with multiple orders. i am sure they will do this right. I emailed Jerry couple of times and he immediately sent the tune file over despite being swamped by requests.
Old 06-08-2014, 09:21 PM
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Twin Turbo
Originally Posted by an_DREW
I can't even get that far, because my handheld isn't properly configured. About midway thru the process I get a pop-up message that reads, "The device is not correctly enabled [1472]". I've been waiting for help to get passed this phase.
I am having the same issue.

Sit tight... they will take care of it. I believe these guys stand behind their product.


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