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C63 Driver's seat bolster damage

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Old May 28, 2014 | 03:28 PM
  #1  
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2015 C63S E1 (sold 2012 C63 AMG Sedan (Premium & APX)) & 09 C300 Sport 4Matic
C63 Driver's seat bolster damage

2012 C63. The drivers seat outside bolster mid height is getting badly screwed up. I'm sure caused by getting in and out although I try to be very careful. My car has a black/red interior so the bolster is red and it shows up.

From looking at other cars (few that I can find) they all appear to be wearing that spot.

Is MB warantee helping out in replacing the seat cover.
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Old May 28, 2014 | 03:39 PM
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Originally Posted by Pit-Pony
2012 C63. The drivers seat outside bolster mid height is getting badly screwed up. I'm sure caused by getting in and out although I try to be very careful. My car has a black/red interior so the bolster is red and it shows up.

From looking at other cars (few that I can find) they all appear to be wearing that spot.

Is MB warantee helping out in replacing the seat cover.

I see you are in Canada so the factory warranty may be different but Mercedes Benz does not warranty the fabric of the seats. Unless you purchased a paint/fabric protection product with a warranty, you might have to bite the bullet on this one. I had a quote for my seat covers (bottom and top) and it was $2100USD with installation (4 hours of labor).
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Old May 28, 2014 | 05:15 PM
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2009 C63 AMG & 2015 Lexus RX350
Any pictures? I have a 09 with no issues.

Last edited by SmittyAMG; May 29, 2014 at 12:49 AM.
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Old May 28, 2014 | 07:38 PM
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If you have the damage replaced, I advocate the following approach afterward (I call it the "robot" entrance/exit):

Entering: First, slide your seat all the way back. Next, put your right leg into the car with your foot next to the transmission tunnel. Using your right leg/foot for support, carry your *** over the left bolster (the one nearest the door) and plop yourself down.

Exiting: Slide your seat all the way back (if you do this upon exit, you can skip this step when getting back into the car). Turn to your left while lifting your knees up. Then, put your feet outside the car and rock upward. You can use the handle on the roof if you need some help keeping your balance/lifting yourself out.

These methods sound insane, and they are, but they will help to minimize bolster wear. The C63's bolsters are a blessing and a curse.
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Old May 28, 2014 | 08:53 PM
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Originally Posted by jjj benz
I see you are in Canada so the factory warranty may be different but Mercedes Benz does not warranty the fabric of the seats. Unless you purchased a paint/fabric protection product with a warranty, you might have to bite the bullet on this one. I had a quote for my seat covers (bottom and top) and it was $2100USD with installation (4 hours of labor).
Is that for one seat or two?
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Old May 28, 2014 | 09:15 PM
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2010 C63 Estate
Originally Posted by zibby43
If you have the damage replaced, I advocate the following approach afterward (I call it the "robot" entrance/exit):

Entering: First, slide your seat all the way back. Next, put your right leg into the car with your foot next to the transmission tunnel. Using your right leg/foot for support, carry your *** over the left bolster (the one nearest the door) and plop yourself down.

Exiting: Slide your seat all the way back (if you do this upon exit, you can skip this step when getting back into the car). Turn to your left while lifting your knees up. Then, put your feet outside the car and rock upward. You can use the handle on the roof if you need some help keeping your balance/lifting yourself out.

These methods sound insane, and they are, but they will help to minimize bolster wear. The C63's bolsters are a blessing and a curse.
I think i saw that move on "So you think you can dance" TV show?
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Old May 28, 2014 | 10:35 PM
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Originally Posted by AMG893
I think i saw that move on "So you think you can dance" TV show?


People in the parking lot throw change at me when I get out. Another bonus of the robot method.
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Old May 28, 2014 | 11:20 PM
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My dealer replaced my upper seat cover under the CPO warranty even though they said it's usually wear and tear. They did it to "make sure I was happy with my service experience." They did this along with the squeaky rear brake pads. I definitely took that online survey they emailed me and gave them 10s. Totally unexpected and they have my business.
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Old May 29, 2014 | 12:43 AM
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Originally Posted by zibby43


People in the parking lot throw change at me when I get out. Another bonus of the robot method.
I do the same I even trained my gf the proper in and out method lol
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Old May 29, 2014 | 03:28 AM
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2011 C63 p31
Originally Posted by zibby43
If you have the damage replaced, I advocate the following approach afterward (I call it the "robot" entrance/exit):

Entering: First, slide your seat all the way back. Next, put your right leg into the car with your foot next to the transmission tunnel. Using your right leg/foot for support, carry your *** over the left bolster (the one nearest the door) and plop yourself down.

Exiting: Slide your seat all the way back (if you do this upon exit, you can skip this step when getting back into the car). Turn to your left while lifting your knees up. Then, put your feet outside the car and rock upward. You can use the handle on the roof if you need some help keeping your balance/lifting yourself out.

These methods sound insane, and they are, but they will help to minimize bolster wear. The C63's bolsters are a blessing and a curse.
Not insane at all. I do this will all my cars. My ISF showed minimal wear and I now do this with my C63. My only gripe is that the memory button requires you to hold onto it. I used to set memory 3 as the all back position in my ISF and it moved automatically. With the 63 I have to hold onto button 3 which seems a bit pointless since I can just hold the lever back.

When I was looking at used C63s all of them had some form of wear on the bolster. It was a good car if it didn't have wear on the passenger side as well.
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Old May 29, 2014 | 08:03 AM
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I support the "robot exit/entry" method. I do this all the time by keeping the seat position far back in the memory 3. My seats still look new.
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Old May 29, 2014 | 08:35 AM
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My dealer just called and the MB rep agreed to order and install a new seat back cover on the drivers side at no charge as a courtesy.

BUT he said they will only do it ONE time only.

I have to start practicing the entry/exit dance.
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Old May 29, 2014 | 08:59 AM
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I also have set memory 3 set to put the wheel forward and the seat back as far as possible so the bolster gets less wear.
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Old May 29, 2014 | 09:22 AM
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Originally Posted by chrisridebike8
I also have set memory 3 set to put the wheel forward and the seat back as far as possible so the bolster gets less wear.
I am going to do this the next time I get in my car.
I bought mine used and there is some wear marks (09), but nothing terrible.
Preventative measures pay off.
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Old May 29, 2014 | 10:20 AM
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Originally Posted by chrisridebike8
I also have set memory 3 set to put the wheel forward and the seat back as far as possible so the bolster gets less wear.

I have mine set up the same way to minimize wear.
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Old May 29, 2014 | 10:35 AM
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Any pics of this wear? I have a 2010 with minimal wear. Do you guys use a good leather conditioner? Really makes the leather nice and slippery so you can slide in and out no problem.
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Old May 29, 2014 | 11:16 AM
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Originally Posted by Pit-Pony
My dealer just called and the MB rep agreed to order and install a new seat back cover on the drivers side at no charge as a courtesy.

BUT he said they will only do it ONE time only.

I have to start practicing the entry/exit dance.
Who is your dealer?

FYI - Downtown Mercedes (Toronto) told me the same ... haven't taken them up on it yet though.
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