C63 AMG (W204) 2008 - 2015
Sponsored by:
Sponsored by:

Went in for $175 alignment and came out with $3200 bill

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jun 22, 2017 | 09:10 PM
  #1  
TIR's Avatar
TIR
Thread Starter
Junior Member
 
Joined: Nov 2015
Posts: 55
Likes: 1
From: USA
C63
Diff issue

Edit was an diff issue. Problem solved!

Last edited by TIR; Aug 16, 2017 at 06:04 PM.
Reply
Old Jun 22, 2017 | 09:19 PM
  #2  
chrisridebike8's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2012
Posts: 2,768
Likes: 419
'10 C63
Where did you take the car? Is it lowered at all? Have you hit anything? Was the car tracking poorly prior to bringing it into the shop?


If nothing was really out of whack, then I would say get a second opinion. It's pretty difficult to bend the suspension stuff. If you didn't bend a wheel, you probably didn't bend the suspension. As far as the bolts, they can help a little if you are lowered.


Also, "something is bent but they don't know what it is" tells me the shop is trying to get you to spend money. They should be able to tell you what is bent if there is something bent.
Reply
Old Jun 22, 2017 | 09:24 PM
  #3  
TIR's Avatar
TIR
Thread Starter
Junior Member
 
Joined: Nov 2015
Posts: 55
Likes: 1
From: USA
C63
I took it to the dealer. Car suspension is stock and is not lowered.


Originally Posted by chrisridebike8
Where did you take the car? Is it lowered at all? Have you hit anything? Was the car tracking poorly prior to bringing it into the shop?


If nothing was really out of whack, then I would say get a second opinion. It's pretty difficult to bend the suspension stuff. If you didn't bend a wheel, you probably didn't bend the suspension. As far as the bolts, they can help a little if you are lowered.


Also, "something is bent but they don't know what it is" tells me the shop is trying to get you to spend money. They should be able to tell you what is bent if there is something bent.
Reply
Old Jun 22, 2017 | 09:25 PM
  #4  
roadkillrob's Avatar
MBWorld Fanatic!
5 Year Member
Shutterbug
Loved
Top Answer: 1
 
Joined: Aug 2016
Posts: 2,405
Likes: 724
12 C63BS Magno Alanite Grey, 25 X5 Msport, 08 BMW E93, Ducati Hyper 698
Originally Posted by chrisridebike8
Where did you take the car? Is it lowered at all? Have you hit anything? Was the car tracking poorly prior to bringing it into the shop?


If nothing was really out of whack, then I would say get a second opinion. It's pretty difficult to bend the suspension stuff. If you didn't bend a wheel, you probably didn't bend the suspension. As far as the bolts, they can help a little if you are lowered.


Also, "something is bent but they don't know what it is" tells me the shop is trying to get you to spend money. They should be able to tell you what is bent if there is something bent.

Good advice and they should be able to tell which component is the likely cause if something is bent. Also, the rear stuff is not too bad a price, if you have some basic skills, I would DIY, it is like 250 in parts for the 2 control arms and carrier if you go OE, even OEM is not a more and not terribly hard to do, seems like they have almost 2 grand of labor for a few hours work.

I would get a second opinion for sure at a reputable indy or just live with it if it isn't causing an issue.
Reply
Old Jun 22, 2017 | 10:22 PM
  #5  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Originally Posted by TIR
Hello guys, I need your professional unlicensed advice. I went in for an alignment. When it was finished the rep told me that I need a new left wheel carrier and "arms" (didn't say which ones). He said something is bent back there but they don't know what it is. He also said the car needs 2 bolt kits for the front camber and caster. I have attached the alignment report below. I just noticed they put the car even more out of spec for all the reds

They quoted $3,200 for parts / labor and said this is the first step, if this doesn't fix it then they will have to look into doing work on the sub frame which will be more. I decided not to have them do any work.

My question is, what do you think is the best course of action? Do the bolts kits myself and replace the wheel carrier with the control arms? Or try something else? Car runs fine, no issues with tire wear other than slightly more wear on the inside but from what I've seen compared to others, it seems normal. The last option would be just to leave it. I don't want to shell out 3k with no guarantee it will not fix anything.
I would tend to get a second opinion but if parts are needed they do not strike me as outrageous from a dealer. You can buy online and get an Indy to do the work probably cheaper.
The bolts are one time use items.
In other MB cars I have done the odd stupid thing that did not break a wheel but did bent a control arm so I would disagree you have to have a wheel issue before you bend something.
Reply
Old Jun 22, 2017 | 10:25 PM
  #6  
realjones88's Avatar
Senior Member
 
Joined: Oct 2013
Posts: 446
Likes: 35
2012 C63 P31 sedan
Originally Posted by TIR
I decided not to have them do any work.
Then you went in for a $175 alignment and came out with a quote, not a bill. I went in for an inspection once too and came out $8K in suggested work (brakes, filter changes, etc), is that a bill?

Take the car to another shop and see what they say.
Reply
Old Jun 22, 2017 | 10:52 PM
  #7  
TIR's Avatar
TIR
Thread Starter
Junior Member
 
Joined: Nov 2015
Posts: 55
Likes: 1
From: USA
C63
I'm not sure where you guys are getting a couple of hundred dollars from. looking up the left wheel carrier costs about 600 and each arm is about 80-100 and it's showing 4 of them.
Reply
Old Jun 22, 2017 | 11:02 PM
  #8  
chrisridebike8's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2012
Posts: 2,768
Likes: 419
'10 C63
Just get a second opinion. I would go to an indy shop. What city do you live in? Maybe someone can recommend someone in your area.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Jun 23, 2017 | 07:36 AM
  #9  
roadkillrob's Avatar
MBWorld Fanatic!
5 Year Member
Shutterbug
Loved
Top Answer: 1
 
Joined: Aug 2016
Posts: 2,405
Likes: 724
12 C63BS Magno Alanite Grey, 25 X5 Msport, 08 BMW E93, Ducati Hyper 698
Originally Posted by TIR
I'm not sure where you guys are getting a couple of hundred dollars from. looking up the left wheel carrier costs about 600 and each arm is about 80-100 and it's showing 4 of them.
Ya sorry missed the carrier, for the arms there are some OE suppliers that are 50-70 each for those, but if you need the wheel carrier there are no alternatives to OEM at 600 ish for that - it would be unlikely that would bend as the control arms are designed to bend and break first and it would take a pretty big impact to bend it, so I would replace the control arms first before touching that (and that is the big part of the labor then also).

But certainly a second opinion would be on my list also.
Reply
Old Jun 23, 2017 | 01:27 PM
  #10  
TIR's Avatar
TIR
Thread Starter
Junior Member
 
Joined: Nov 2015
Posts: 55
Likes: 1
From: USA
C63
Thanks guys. I got a second look at it and still can't be brought up to spec.

Any of you know where I can find the socket sizes and torque specs for the arms? I'll do those first.
Reply
Old Jun 23, 2017 | 04:14 PM
  #11  
Savage-wp's Avatar
Super Member
 
Joined: Jan 2016
Posts: 853
Likes: 126
From: Cape Town
2014 Mercedes C63 AMG 507 Edition
Have you ever hit anything? How does something just bend?
Also, looking at the picture in your profile, it looks like you have a 507 edition.
Surely you still have warranty.
Reply
Old Jun 23, 2017 | 06:34 PM
  #12  
hachiroku's Avatar
SPONSOR
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2014
Posts: 3,647
Likes: 818
From: Worldwide
2007 Mercedes E63 AMG
wow...seems someone probably tried doing donuts and hit a curb. did you buy this car used or new?
__________________
-BARRY

​​​Follow us on instagram @eightysixtuned
https://www.eightysixtuned.com
Reply
Old Jun 23, 2017 | 11:55 PM
  #13  
TIR's Avatar
TIR
Thread Starter
Junior Member
 
Joined: Nov 2015
Posts: 55
Likes: 1
From: USA
C63
I'm not stupid to do donuts next to a curb. And no if it were covered the dealer would have done it.
Reply
Old Jun 24, 2017 | 05:05 AM
  #14  
BadCompany's Avatar
Member
 
Joined: Mar 2017
Posts: 148
Likes: 23
From: Honolulu, Hawaii
2014 C63 AMG Edition 507 coupe
But you didn't really answer the question. Did you buy the car used? If so, the previous owner may have smacked a curb. It would take a large impact to do that kind of suspension damage.
Reply
Old Jun 24, 2017 | 08:22 AM
  #15  
Maroc_Specops's Avatar
Member
 
Joined: Jun 2017
Posts: 203
Likes: 18
From: Netherlands
W211 E320 CDI Sportpackage With Carlsson CD32 Chip 2004
Stealers love AMG owners.

ur car is fine, just drive it man.

Last edited by Maroc_Specops; Jun 24, 2017 at 08:24 AM.
Reply
Old Jun 26, 2017 | 11:24 PM
  #16  
K-Mac's Avatar
SPONSOR
10 Year Member
Photogenic
Photoriffic
Shutterbug
 
Joined: Apr 2013
Posts: 1,726
Likes: 179
Mercedes-Benz CLK 550
The necessity of having to replace control arms, wheel carriers is all to do with no suspension adjustment OEM.

Since the early 1990’s only adjustment now – front and rear, is Toe. No front Camber and Caster, or rear Camber to change tire contact angles to compensate for curb knock damage, high cambered roads, fitting wide profile tires, altered height through load carrying, lowering or suspension sag.

We saw the need therefore to design, manufacture both front and rear bush kits (8) that not only replace the highest wearing bushes but at the same time provide “precise” single wrench ongoing adjustment capability (accurately on car – under load direct on alignment rack).

Providing 3 times the adjustment range of the inaccurate (one only offset position) crash bolts – which are available for the “front only” allowing therefore to fix it right the 1st time. The K-MAC front bushing design also noticeably improves brake and steering response.

Also manufactured (for coil spring models) are front replacement top strut mounts. Providing even more Camber and Caster adjustment for Track days. Available in Stage 2 (Street/Race) or Stage 3 (Full Race).

Along with uprated performance bushings for the rear suspension - 6 multi link arms. These 12 bushings provide significant improvement to rear end stability. Less flex/twitch, increased traction, especially when applying power lane changing/overtaking.

W204 incl AMG
Front Camber and Caster Bush kit #502616K $480
Rear Camber (and extra Toe) Bush kit #502226K $480

Front adjustable top strut mounts
Stage 2 (Street/Race) #503016-2 $545
Stage 3 (Full Race) #503016-3 $545

Rear 12 multi link bushes #502628K $480

Delivery one kit $40 or front and rear kits $50. We accept PayPal, Visa or MasterCard.

Went in for 5 alignment and came out with 00 bill-502616-cover.jpg Went in for 5 alignment and came out with 00 bill-502226-cover.jpg Went in for 5 alignment and came out with 00 bill-image1.jpg Went in for 5 alignment and came out with 00 bill-501526-2-j-cover.jpg
Reply
Old Jun 26, 2017 | 11:33 PM
  #17  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Originally Posted by K-Mac
The necessity of having to replace control arms, wheel carriers is all to do with no suspension adjustment OEM.

Since the early 1990’s only adjustment now – front and rear, is Toe. No front Camber and Caster, or rear Camber to change tire contact angles to compensate for curb knock damage, high cambered roads, fitting wide profile tires, altered height through load carrying, lowering or suspension sag.

We saw the need therefore to design, manufacture both front and rear bush kits (8) that not only replace the highest wearing bushes but at the same time provide “precise” single wrench ongoing adjustment capability (accurately on car – under load direct on alignment rack).

Providing 3 times the adjustment range of the inaccurate (one only offset position) crash bolts – which are available for the “front only” allowing therefore to fix it right the 1st time. The K-MAC front bushing design also noticeably improves brake and steering response.

Also manufactured (for coil spring models) are front replacement top strut mounts. Providing even more Camber and Caster adjustment for Track days. Available in Stage 2 (Street/Race) or Stage 3 (Full Race).

Along with uprated performance bushings for the rear suspension - 6 multi link arms. These 12 bushings provide significant improvement to rear end stability. Less flex/twitch, increased traction, especially when applying power lane changing/overtaking.

W204 incl AMG
Front Camber and Caster Bush kit #502616K $480
Rear Camber (and extra Toe) Bush kit #502226K $480

Front adjustable top strut mounts
Stage 2 (Street/Race) #503016-2 $545
Stage 3 (Full Race) #503016-3 $545

Rear 12 multi link bushes #502628K $480

Delivery one kit $40 or front and rear kits $50. We accept PayPal, Visa or MasterCard.

Attachment 357679 Attachment 357680 Attachment 357681 Attachment 357682

When it comes to the C63 AMG this is good stuff for roses but not true.
You have the full gamit of adjustments on these cars - well at least a 2013 - including rear adjustments including thrust angle.
I can supply a report sheet to anyone who is interested from the full alignment that I had done as part of my own demands to have it all checked after getting my car in September 2016.
These comments apply only to the basic cars in most classes but not their AMG counterparts.
Reply
Old Jun 27, 2017 | 09:45 AM
  #18  
Mort's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2010
Posts: 5,649
Likes: 484
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
Alex, the C63 has only toe adjustment front and rear. There is no adjustment for front camber or caster or rear camber.
Reply
Old Jun 27, 2017 | 10:18 AM
  #19  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Originally Posted by Mort
Alex, the C63 has only toe adjustment front and rear. There is no adjustment for front camber or caster or rear camber.
Well I am confused then because I am looking at an alignment report in which there are specs for all of this which would be meanngless if you can only measure it.
Pre alignment the Front Camber was -2.00 L and -2.29 Right X camber 0.29 and after -1.85 L -2.08 R and X C 0.23

Caster 10.97 L and 11.01 R before and 11.11L and 10.65 R X caster was -0.04 before and 0.50 after.
Toe was 0.11 and 0.15 before and 0.13 and 0.16 respectively after.

The rear Camber was -2.34 L and -2.30 R coming to -2.29L and -2.36R after alignment. The thrust angle was out of spec at 0.13 which cam into spec at 0.02 after.
Rear Toe 0.05L and 0,09 R but total Toe was out at .014. After the numbers were 0.08L 0.11 r and the thrust angle now in spec at -0.02.
I also clearly remember conversation with my SM re waiting for bolts and they were going to make further adjustments on the rack to improve the situation. They were working on a Saturday to catch up and my car was the last for the day and they took the time.
So you tell me? How did all these improvements get done if they cannot make adjustments? Why did they spend upwards of 3 hr getting these numbers to where they are if there was nothing that can be adjusted?
Reply
Old Jun 27, 2017 | 10:39 AM
  #20  
Mort's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2010
Posts: 5,649
Likes: 484
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
On a C63 all the alignment specs such as rear camber, toe and thrust are measured or calculated during an alignment but only toe is adjustable. Same for the front camber, caster and toe are all measured and recorded but only toe is adjustable. On the front there are bolts that can be installed for camber and caster adjustment but they allow only a fixed plus or minus change and are not really adjustable.

Why your shop took 3 hours to do an alignment that involves only checking values and adjusting front and rear toe is a good question.
Reply
Old Jun 27, 2017 | 11:05 AM
  #21  
PJmak's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2007
Posts: 4,566
Likes: 421
05 c55 silver, 98 Imperial Red C43
**** that shop dude. Run from there.

Go to a small local mercedes business and ask them where they get their alignment done.

If you cant tell me what you are charging me for then you must be assuming im stupid and an easy target. I need physical proof
Reply
Old Jun 27, 2017 | 11:34 AM
  #22  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Alignment

Mort you could be right so I asked my SM to clarify.
I should have been clearer on the time. That was over two days while they waited for bolts to come from Vancouver
Reply
Old Jun 27, 2017 | 11:47 PM
  #23  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Originally Posted by Mort
On a C63 all the alignment specs such as rear camber, toe and thrust are measured or calculated during an alignment but only toe is adjustable. Same for the front camber, caster and toe are all measured and recorded but only toe is adjustable. On the front there are bolts that can be installed for camber and caster adjustment but they allow only a fixed plus or minus change and are not really adjustable.

Why your shop took 3 hours to do an alignment that involves only checking values and adjusting front and rear toe is a good question.
Mort, I haven't heard back from my SM yet but you do know about Camber bolts correct? They replace the fixed bolts.
The part number is 000 333 10 71 and they allow for adjustment of camber and caster depending upon which location you install them in.
If you want to adjust both camber and castor you need 2 bolts.
There is about 45 minutes of labour per bolt R/R looking at my invoice.

Last edited by Alex.currie44; Jun 27, 2017 at 11:58 PM.
Reply
Old Jun 28, 2017 | 09:01 AM
  #24  
Mort's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2010
Posts: 5,649
Likes: 484
2012 C63;1971 280SE 3.5(Sold);2023 EQS 450 SUV 4 Matic (Wife's)
Alex, yes I do know about the alignment bolts. See the second line of my post that you quoted. They are not really adjustable in the sense that they are installed to either add or subtract a fixed amount from either the camber or caster and cannot be adjusted further. Also they will change both camber and caster as one setting is affected by a change to the other especially caster change as an effect of a camber change.

Installing the alignment bolts does help to explain the 3 hours they took to do the alignment. I do hope they did a good job and your car is handling well and you are enjoying it.
Reply
Old Jun 28, 2017 | 09:40 AM
  #25  
Alex.currie44's Avatar
MBWorld Fanatic!
10 Year Member
Liked
 
Joined: Apr 2013
Posts: 1,506
Likes: 66
From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Originally Posted by Mort
Alex, yes I do know about the alignment bolts. See the second line of my post that you quoted. They are not really adjustable in the sense that they are installed to either add or subtract a fixed amount from either the camber or caster and cannot be adjusted further. Also they will change both camber and caster as one setting is affected by a change to the other especially caster change as an effect of a camber change.

Installing the alignment bolts does help to explain the 3 hours they took to do the alignment. I do hope they did a good job and your car is handling well and you are enjoying it.
Agree to all. That is why they are also a one time use item. Put them in, set them and lock them down and that is it.
The car runs great, handles well and runs straight as an arrow..
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 02:24 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE