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!st diff oil change not part of PPM? Canadian

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Old Aug 4, 2015 | 03:55 PM
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2015 C63s E1 Irridium silver, 2008 C300 rwd, 2007 Audi Q7 3.6 S line premium, 2002 Renault LagunaII
!st diff oil change not part of PPM? Canadian

Hey JP, I remembered you said the 1st diff oil change is part of the PPM? Perhaps for US only? I was told I will have to pay C$300~350 for that even with PPM? Canadian MB that is.
Thanks.
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Old Aug 4, 2015 | 04:01 PM
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I do not know for sure. I thought I read that in Canada it was included.
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Old Aug 4, 2015 | 04:21 PM
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It's included. I just got mine done a few weeks back. No charge.
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Old Aug 4, 2015 | 07:22 PM
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Hey Joe did you mean it's included with the ppm and if so how much was the ppm don't mind pm me please?
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Old Aug 5, 2015 | 12:20 AM
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My sales person told me the PPM only included for 3 visits, which was to be a service every year of the warranty period. When I brought the car in for the diff fluid change the service department could not see in the system whether or not the C63S had a limited slip diff and asked how I know to bring in for service.

I told him there was a clear plastic sticker on the windshield when I picked up the car and it said to get the fluid changed at 3000KM. I also told him all 2015 C63S and C63 come with limited slip diffs. He then said it is included because all AMG's with LSD's get that fluid changed free of charge.
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Old Aug 5, 2015 | 08:44 AM
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Originally Posted by toymerc
My sales person told me the PPM only included for 3 visits, which was to be a service every year of the warranty period. When I brought the car in for the diff fluid change the service department could not see in the system whether or not the C63S had a limited slip diff and asked how I know to bring in for service.

I told him there was a clear plastic sticker on the windshield when I picked up the car and it said to get the fluid changed at 3000KM. I also told him all 2015 C63S and C63 come with limited slip diffs. He then said it is included because all AMG's with LSD's get that fluid changed free of charge.

Ok, thanks. Are you in Canada? I wonder if PPM can be used for different dealerships also?
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Old Aug 5, 2015 | 09:34 AM
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Originally Posted by toymerc
My sales person told me the PPM only included for 3 visits, which was to be a service every year of the warranty period. When I brought the car in for the diff fluid change the service department could not see in the system whether or not the C63S had a limited slip diff and asked how I know to bring in for service.
That's ridiculous.
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Old Aug 5, 2015 | 09:36 AM
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Originally Posted by profi
Ok, thanks. Are you in Canada? I wonder if PPM can be used for different dealerships also?
From MBUSA

Mercedes-Benz Premier Prepaid Maintenance allows you to "lock in" the costs of the required services before your first service visit or 10,000 miles - so you can avoid unwanted surprises.

Plus, purchasing a Mercedes-Benz Premier Prepaid Maintenance plan does not confine you to only one dealership for your service needs. The plan follows you, so if you require service when you're on the road - or if you relocate - your plan will be honored at any authorized participating Mercedes-Benz dealer.

I'm sure it's the same in Canada
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Old Aug 5, 2015 | 02:24 PM
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They've finally agreed the diff oil change is part of the PPM!! Thank you all!
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Old Aug 5, 2015 | 09:46 PM
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Originally Posted by profi
Ok, thanks. Are you in Canada? I wonder if PPM can be used for different dealerships also?
Yes, I am located in Vancouver, BC. I am happy to see you worked this issue out with your MB dealership.
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