Rear Axle Oil Change No Longer Needed at 2K?
Thread Starter
Senior Member
Joined: Jun 2012
Posts: 482
Likes: 5
From: SoCal
2015 C63S / 2015 BMW M4
I agree, it's crazy there's no clarity on this, it's my main point I explained to them but the tech guy was adamant it's not needed. Are we sure the 4 posters had the work actually done or were just told it was done? I may result to phoning Germany tomorrow but to be honest they have the info on my record so any issues its their problem not mine.
By the way, what does "sealed" mean? Are they saying it can't be accessed at all? Thanks.
Last edited by Iceman II; Sep 1, 2015 at 05:25 PM.
Member
Joined: Sep 2007
Posts: 194
Likes: 2
From: East Coast
15 AMG C63S ED1
I agree, it's crazy there's no clarity on this, it's my main point I explained to them but the tech guy was adamant it's not needed. Are we sure the 4 posters had the work actually done or were just told it was done? I may result to phoning Germany tomorrow but to be honest they have the info on my record so any issues its their problem not mine.
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
Likes: 114
From: SoCal
2016 C63S Sedan
I would like MB AMG to give us a definitive answer on this as my car is due in a few days and I want to do the right thing.
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Member
Joined: Sep 2007
Posts: 194
Likes: 2
From: East Coast
15 AMG C63S ED1
I would like MB AMG to give us a definitive answer on this as my car is due in a few days and I want to do the right thing.
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Second, what in the world does #1 mean? Are you implying that everyone is lied to? Even the one (me) who has a receipt and a swipe of my credit card that has the transaction documented for a diff oil change?
Lastly, of course it's sealed. Otherwise it would leak.
lol. Jokes aside, diff oil service is listed on the maintenance schedule, so why would it not be serviceable.
MBWorld Fanatic!
Joined: Jun 2008
Posts: 1,309
Likes: 6
2016 C63S
I would like MB AMG to give us a definitive answer on this as my car is due in a few days and I want to do the right thing.
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Summarize:
1. 4 or 5 five posters claim they had it done but none have seen it actually done?
2. Several dealers say it is needed
3. Several dealers say it is not needed
4.One e-mailed AMG and was told it is needed
5. One received answer from tech team (AMG?)and was told it was a sealed unit and could not be done.
6. It is in maintenance manual
7.It is in the 2016 owners manual that MB USA e-mailed me as the one online does not have all the AMG info.
8. One AMG sales person says it is needed.
9. UK manual says it is needed.
10. Sticker on windshield says it is needed.
11. One says it is needed but not till 30k
A mess at best. If sealed how did 4 guys get it done? Why in manuals and sticker if not needed? Where are dealers saying not to do it getting their info?
This should not be this big of deal.!!!!!!!
Member
Joined: May 2015
Posts: 191
Likes: 7
From: Temecula, CA
2016 C63 S
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Junior Member
Joined: Aug 2015
Posts: 64
Likes: 3
From: Midlands, UK
C63 AMG W205
Had the same discussion with my local UK dealer this week as I am considering purchasing the service package and was clarifying whether this included the diff oil service.
The first reply was that no diff oil service is due - I mentioned the sticker on the windscreen and they said it was a generic sticker and that no service is due for my car.
I asked them to please double check again - they then replied that they were incorrect, the service is indeed due but it will be done FOC as it will be covered by MB Warranty?!
I clarified again that this would be done free of charge when it is due, and they have said yes - happy days!
The first reply was that no diff oil service is due - I mentioned the sticker on the windscreen and they said it was a generic sticker and that no service is due for my car.
I asked them to please double check again - they then replied that they were incorrect, the service is indeed due but it will be done FOC as it will be covered by MB Warranty?!
I clarified again that this would be done free of charge when it is due, and they have said yes - happy days!
Member
Joined: Sep 2007
Posts: 194
Likes: 2
From: East Coast
15 AMG C63S ED1
Had the same discussion with my local UK dealer this week as I am considering purchasing the service package and was clarifying whether this included the diff oil service.
The first reply was that no diff oil service is due - I mentioned the sticker on the windscreen and they said it was a generic sticker and that no service is due for my car.
I asked them to please double check again - they then replied that they were incorrect, the service is indeed due but it will be done FOC as it will be covered by MB Warranty?!
I clarified again that this would be done free of charge when it is due, and they have said yes - happy days!
The first reply was that no diff oil service is due - I mentioned the sticker on the windscreen and they said it was a generic sticker and that no service is due for my car.
I asked them to please double check again - they then replied that they were incorrect, the service is indeed due but it will be done FOC as it will be covered by MB Warranty?!
I clarified again that this would be done free of charge when it is due, and they have said yes - happy days!
People, get your LSD oil changed after the first couple thousand break-in miles. It's just that simple.
Super Member
Joined: May 2002
Posts: 572
Likes: 3
From: Canada
2015 C63S E1 (sold 2012 C63 AMG Sedan (Premium & APX)) & 09 C300 Sport 4Matic
It needs it on both the S and non S models.
I had it done and watched them do it, it is not sealed, there is a drain plug and a fill plug.
I really don't understand the confusion the dealers are introducing into this issue. Dumb!
I had it done and watched them do it, it is not sealed, there is a drain plug and a fill plug.
I really don't understand the confusion the dealers are introducing into this issue. Dumb!
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
Likes: 114
From: SoCal
2016 C63S Sedan
With this and the sticker and the book any lingering doubt is gone.
Thread Starter
Senior Member
Joined: Jun 2012
Posts: 482
Likes: 5
From: SoCal
2015 C63S / 2015 BMW M4
Super Member
Joined: Dec 2010
Posts: 746
Likes: 26
None
A sealed unit? What a crock! Are they suggesting that one would NEVER change the diff fluid. Lubricants don't last forever. There is not a fluid in the vehicle that doesn't get replaced at some point, they all degrade over time.
Super Member
Joined: May 2002
Posts: 572
Likes: 3
From: Canada
2015 C63S E1 (sold 2012 C63 AMG Sedan (Premium & APX)) & 09 C300 Sport 4Matic
Many of these dealer service advisers are so poorly trained and lazy to check facts. Just imagine what other stupid bad advice they provide non auto savvy clients.
Yes there are also many very competent ones and the challenge is to sort through and choose to deal with the good ones. It's not that hard, just escalate to the service manager and ask to consult directly with the AMG tech.
It's like everything else in life, choose expertise and don't settle for crap.
Yes there are also many very competent ones and the challenge is to sort through and choose to deal with the good ones. It's not that hard, just escalate to the service manager and ask to consult directly with the AMG tech.
It's like everything else in life, choose expertise and don't settle for crap.
Last edited by Pit-Pony; Sep 13, 2015 at 03:38 PM.
Junior Member
Joined: Apr 2015
Posts: 25
Likes: 1
From: Reading, UK
W205 C63 S
After getting very angry with my dealer they finally agreed it does need doing after checking with engineering team in Germany! I have told them they need to speak to MB customer services in the UK to tell them to stop giving out incorrect info also.
Member
Joined: Sep 2007
Posts: 194
Likes: 2
From: East Coast
15 AMG C63S ED1
Hard to imagine them getting turned around the axle if you're paying. Just curious.
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
Likes: 114
From: SoCal
2016 C63S Sedan
