Rear Axle Oil Change No Longer Needed at 2K?
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Joined: Nov 2008
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
So I read this thread and I smell fish. It is unlikely of a service department to argue that a service is not needed or refuse to do it even when the customer is fully sold that it is. I am beginning to think that this happened to the ppm peeps. Easier to say not needed than needed but not covered by ppm.
How many of you would have actually had to pay and the dealer said no? How many ppms got a no from the dealer?
How many of you would have actually had to pay and the dealer said no? How many ppms got a no from the dealer?
Member
Joined: Sep 2007
Posts: 194
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From: East Coast
15 AMG C63S ED1
So I read this thread and I smell fish. It is unlikely of a service department to argue that a service is not needed or refuse to do it even when the customer is fully sold that it is. I am beginning to think that this happened to the ppm peeps. Easier to say not needed than needed but not covered by ppm.
How many of you would have actually had to pay and the dealer said no? How many ppms got a no from the dealer?
How many of you would have actually had to pay and the dealer said no? How many ppms got a no from the dealer?
I don't think there's anything fishy. It's just utter confusion at the service level. On the engineering level there is no confusion at all.
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
No question about the validity of the need.
Fishy because there has been a lot more resistance to do the job by the dealers since mb sells ppm.
Imagine going on Monday for an oil change when it's not due. Do you see the dealer insisting it is not needed if you are a ppm customer at the same time doing it without question for a paying customer?
Fishy because there has been a lot more resistance to do the job by the dealers since mb sells ppm.
Imagine going on Monday for an oil change when it's not due. Do you see the dealer insisting it is not needed if you are a ppm customer at the same time doing it without question for a paying customer?
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Joined: May 2015
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335d xDrive, C63S on order
Just for info but I had no service pack on my C63S in the UK. Diff oil was changed free of cost because it's supposed to be a free service, at least it is in the UK for this first early one.
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Member
Joined: Sep 2007
Posts: 194
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From: East Coast
15 AMG C63S ED1
No question about the validity of the need.
Fishy because there has been a lot more resistance to do the job by the dealers since mb sells ppm.
Imagine going on Monday for an oil change when it's not due. Do you see the dealer insisting it is not needed if you are a ppm customer at the same time doing it without question for a paying customer?
Fishy because there has been a lot more resistance to do the job by the dealers since mb sells ppm.
Imagine going on Monday for an oil change when it's not due. Do you see the dealer insisting it is not needed if you are a ppm customer at the same time doing it without question for a paying customer?
MBWorld Fanatic!
Joined: Nov 2008
Posts: 1,624
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
Newbie
Joined: Nov 2015
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'16 C63 S
Just had the service done. The service adviser said that it wasn't showing up in their system as being necessary, but that they had no problem performing it (I have PPM, so there was no cost).
At the same time, they also dealt with the dashboard creak. I was told there's a service bulletin for it, and that it requires some lubrication for the strut. So far, so good, since the creak hasn't returned.
At the same time, they also dealt with the dashboard creak. I was told there's a service bulletin for it, and that it requires some lubrication for the strut. So far, so good, since the creak hasn't returned.
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C8, FF, C63S, 911 C4S, GTI, E350, Boxster S, 355, Esprit S4, Vantage, S5, Z4, M3, Miata, A4, 325is
Ok, just for the record, look at this under carriage video of my C63S
and see at 1:33 that there is a "drain plug" for the LSD (I erroneously called it the transmission, so don't fry me). So that settles the "completely sealed" theory.
It will be my turn to do battle with the dealer this week to see if they DO or DO NOT know about this eLSD oil change. Note that although it's an "electronic" LSD, it still has gears as shown in the MB AMG ordering guide. Here's a pic.
So if the drain plug is there, where do they fill it? I am almost curious to mark the bolt to see if they even "touch" it....
Last edited by theclutch; Mar 22, 2016 at 09:39 PM.
MBWorld Fanatic!
Joined: Jul 2015
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From: SoCal
2016 C63S Sedan
"So if the drain plug is there, where do they fill it? I am almost curious to mark the bolt to see if they even "touch" it...."
I was charged for 2 replacement plugs for the diff. when I changed the lube.
I guess a drain and a fill at 25.99 each and 3 L lube at 19.99 plus labor of 150
I was charged for 2 replacement plugs for the diff. when I changed the lube.
I guess a drain and a fill at 25.99 each and 3 L lube at 19.99 plus labor of 150
Senior Member
Joined: May 2013
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C8, FF, C63S, 911 C4S, GTI, E350, Boxster S, 355, Esprit S4, Vantage, S5, Z4, M3, Miata, A4, 325is
"So if the drain plug is there, where do they fill it? I am almost curious to mark the bolt to see if they even "touch" it...."
I was charged for 2 replacement plugs for the diff. when I changed the lube.
I guess a drain and a fill at 25.99 each and 3 L lube at 19.99 plus labor of 150
I was charged for 2 replacement plugs for the diff. when I changed the lube.
I guess a drain and a fill at 25.99 each and 3 L lube at 19.99 plus labor of 150
Umm so the total was:
$150 labor
$26 x 2 bolts = $52
$20 for 3L = $60
TOTAL = $262 for an LSD oil change!?@!?
MBWorld Fanatic!
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From: SoCal
2016 C63S Sedan
I never asked price but the oil change at same time was only $7.99 a L and I bought a spare Qt. at Auto Zone and they charged $8.99
MBWorld Fanatic!
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
You got that right. bolts online are from $15 to $48 and labor is high as that is about 1 hr. labor and it can't take more than half of that.
I never asked price but the oil change at same time was only $7.99 a L and I bought a spare Qt. at Auto Zone and they charged $8.99
I never asked price but the oil change at same time was only $7.99 a L and I bought a spare Qt. at Auto Zone and they charged $8.99
There is a mb document stating this is needed. I'll look in my papers to see if I have it.
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Joined: Apr 2009
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From: Toronto
2016 C63 S
C63s has an electronic locking diff....not mechanical. Electrically activated and constantly variable.
There is no mechanical break-in for the electronic diff.
Dealers are just soaking you
There is no mechanical break-in for the electronic diff.
Dealers are just soaking you
Last edited by callmiro; Mar 23, 2016 at 10:42 AM.
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
Senior Member
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AMG C63S
"To protect the axel differential gears, the oil must be changed once after the running in phase of 1875 miles".
This is in the manual and on a sticker on the windshield when car was new. I was told that the differential creates micro shavings of metal during break in and that the oil suspends these particles/shavings. By changing the oil you remove the shavings which can cause damage if continually run through the gears.
Thats what Daimler says, thats what my Dealer says, so thats what I am doing.
On a side note, a Campaign (RECALL) was issued Monday about the rear differential plug being recalled and needing to be switched out. Just so happens I am going to have the plug switched out for the recall and get the oil done at the same time. Cost: ZERO. They have to drain the oil to remove the plug so the service will be for free or should I say "charged to Daimler" under the campaign.
If your service falls in line with the campaign then just ask them to change the oil during the service recall.
This is in the manual and on a sticker on the windshield when car was new. I was told that the differential creates micro shavings of metal during break in and that the oil suspends these particles/shavings. By changing the oil you remove the shavings which can cause damage if continually run through the gears.
Thats what Daimler says, thats what my Dealer says, so thats what I am doing.
On a side note, a Campaign (RECALL) was issued Monday about the rear differential plug being recalled and needing to be switched out. Just so happens I am going to have the plug switched out for the recall and get the oil done at the same time. Cost: ZERO. They have to drain the oil to remove the plug so the service will be for free or should I say "charged to Daimler" under the campaign.
If your service falls in line with the campaign then just ask them to change the oil during the service recall.
MBWorld Fanatic!
Joined: Nov 2008
Posts: 1,624
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
I generally don't like to post copyrighted or paid for material in here, but you guys seem to have trouble with your dealers and taking this to them may shut them up and get their attention. There is also a lot of misinformation as people like to state opinion as facts, present party excluded of course 
Please note that the electronic amg rear axle differential lock is code 467.
Boom
Please note that the electronic amg rear axle differential lock is code 467. 
Boom
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Joined: Nov 2008
Posts: 1,624
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From: SoCal
2018 AMG GTR, 2017 GLS63, 2019 C63s
FYI there are pages 2,3 that further explain how to determine what cars need it and whether or not it's been done.
You can always buy day subscription to startekinfo and download all available bulletins, service and recall notices and other service docs, build sheet, etc. the information is not private, just costs money.
You can always buy day subscription to startekinfo and download all available bulletins, service and recall notices and other service docs, build sheet, etc. the information is not private, just costs money.
