Car was just built.... NO POWER FOLDING MIRRORS!!!!
#53
Is acoustic glass standard? Where is it listed as standard? My car doesn't have it (along with not having power folding mirrors).
#54
Junior Member
My fears, unfortunately have come true. Daimler built my C63s Coupe without power folding mirrors! This was discovered at the Sindelfingen site where I was supposed to go pick it up in two weeks. My dealer rep was kind enough to offer me three options: 1. Take as is. 2. Accept another build date (~mid Nov). 3. Cancel the order altogether. The dealer's management was very professional and kind enough to offer me a small bit of cash incentive as a kind gesture though (even though it's really not their fault). This is very disappointing and makes me extremely pissed at Daimler.
My big concern is not the delay or the fact that I have to wait a month or two longer. What really concerns me here is the lack of quality control. If they can't get something like this right, how in the heck can I trust them to build my car right? What else did they forget? Right now, I'm leaning heavily towards cancelling this purchase.
My big concern is not the delay or the fact that I have to wait a month or two longer. What really concerns me here is the lack of quality control. If they can't get something like this right, how in the heck can I trust them to build my car right? What else did they forget? Right now, I'm leaning heavily towards cancelling this purchase.
The following users liked this post:
jhillman (10-21-2016)
#55
I suspect it's not QC. A business decision was made, probably from lack of parts, to proceed with the builds without the power folding mirrors. That's why in an earlier post, someone showed that the Premium 3 package code was switched for an equivalent package that didn't have the mirrors.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
#56
MBWorld Fanatic!
Mercedes doesn't communicate to there dealers... the c43 for example have been sitting at VPC ports for months and dealers have no idea when there customers will receive them..
#57
MBWorld Fanatic!
My Coupe was also built without power folding mirrors... so add me to the list. I discovered this as I was picking up at the factory in Sindelfingen (I checked for it because of this thread). The lady who was showing me my car had no explanation for why it was missing (I ordered the P03 package).
I'm already in contact with the GM at my dealership. The dealership was never made aware of this change, so it does in fact look like it was a conscious decision made by MB because of a parts shortage.
They are waiting to hear back from MBUSA regarding my options, but it looks like I will either have the option of re-ordering my Coupe, or accepting it as is with some sort of compensation.
I'm already in contact with the GM at my dealership. The dealership was never made aware of this change, so it does in fact look like it was a conscious decision made by MB because of a parts shortage.
They are waiting to hear back from MBUSA regarding my options, but it looks like I will either have the option of re-ordering my Coupe, or accepting it as is with some sort of compensation.
#58
Senior Member
I suspect it's not QC. A business decision was made, probably from lack of parts, to proceed with the builds without the power folding mirrors. That's why in an earlier post, someone showed that the Premium 3 package code was switched for an equivalent package that didn't have the mirrors.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
#59
I'm a member of the new Power Mirror Club too
Picked my C63s last week in Atlanta and alas no Folding Mirrors. Window sticker and Build Sheet say they are there. But, they ain't. Dealer was mortified. And, after called MB they were told that Folding Mirrors have been dropped for all builds. Unsure if this is going to be permanent ? MB told the Dealer GM to offer me $100. Dealer took it upon themselves to offer me considerably more.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
#60
Member
Picked my C63s last week in Atlanta and alas no Folding Mirrors. Window sticker and Build Sheet say they are there. But, they ain't. Dealer was mortified. And, after called MB they were told that Folding Mirrors have been dropped for all builds. Unsure if this is going to be permanent ? MB told the Dealer GM to offer me $100. Dealer took it upon themselves to offer me considerably more.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
Wow I feel fortunate that mine showed up with power folding mirrors (backup camera is part of the 360 option). My parking situation doesn't call for it, but it is nice how the car kind of "powers down" when locked. That is a total bummer.
Build date was in Sept. of this year.
#61
Super Member
This is really unprofessional and embarrassing for Mercedes. Not only in the way people are finding out but not being prepared and offering buyers appropriate restitution. These are $90k cars, if you are shelling out that much, you deserve better than this!
#63
Super Member
Picked my C63s last week in Atlanta and alas no Folding Mirrors. Window sticker and Build Sheet say they are there. But, they ain't. Dealer was mortified. And, after called MB they were told that Folding Mirrors have been dropped for all builds. Unsure if this is going to be permanent ? MB told the Dealer GM to offer me $100. Dealer took it upon themselves to offer me considerably more.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
#64
Senior Member
![smash](https://mbworld.org/forums/images/smilies/smashfreak.gif)
#65
Looks like this is a Coupe issue.
My dealer confirmed that my 10/14 sedan build (C63), has folding mirrors, back up camera and HUD. I have been forthright and said if anything is missing from build that I will not take delivery.
My dealer confirmed that my 10/14 sedan build (C63), has folding mirrors, back up camera and HUD. I have been forthright and said if anything is missing from build that I will not take delivery.
#66
MBWorld Fanatic!
Thread Starter
Yes, I imagine it would be as the doors are different. I suspect, that it's just the door switching system that's the issue.... I'm dumbfounded to use the world choice from earlier in this thread.
#67
Junior Member
NO POWER FOLDING MIRRORS
Ordered C63s Coupe a few weeks ago. Car had folding mirrors, but found out today not on build. Car will be here in 2 weeks. This is my first MB, coming from BMW and I find it strange that you build and order a car and then MB changes build. I would prefer to wait to have the car I wanted. Dealer took another $1,500 off my deal for a total $4,400 off MSRP. I originally wanted ventilated seats but was told that I would have to wait until Dec. If MB does not have the parts then don't sell the car. Never had this issue with BMW.
Test drove Edition 1. Great car but what were they thinking with the yellow treatment. I like the matte finish, would have loved to have this as on optional paint, but in the USA not on option. Also no brown leather interior option? For $90k car MB should have more options.
Test drove Edition 1. Great car but what were they thinking with the yellow treatment. I like the matte finish, would have loved to have this as on optional paint, but in the USA not on option. Also no brown leather interior option? For $90k car MB should have more options.
#68
Super Member
Ordered C63s Coupe a few weeks ago. Car had folding mirrors, but found out today not on build. Car will be here in 2 weeks. This is my first MB, coming from BMW and I find it strange that you build and order a car and then MB changes build. I would prefer to wait to have the car I wanted. Dealer took another $1,500 off my deal for a total $4,400 off MSRP. I originally wanted ventilated seats but was told that I would have to wait until Dec. If MB does not have the parts then don't sell the car. Never had this issue with BMW.
Test drove Edition 1. Great car but what were they thinking with the yellow treatment. I like the matte finish, would have loved to have this as on optional paint, but in the USA not on option. Also no brown leather interior option? For $90k car MB should have more options.
Test drove Edition 1. Great car but what were they thinking with the yellow treatment. I like the matte finish, would have loved to have this as on optional paint, but in the USA not on option. Also no brown leather interior option? For $90k car MB should have more options.
#69
Junior Member
Join Date: Oct 2016
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2010 SAAB NG9-5 Aero 2.8T XWD
I've been pricing out the C63 Sedan for about a month and noted that for 2017, Power Folding Mirrors was listed as STANDARD equipment. Now on MBUSA it only shows it as OPTIONAL under Premium Packing 4. Anyone else notice this?
#70
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
#71
MBWorld Fanatic!
Thread Starter
Yeah, good luck with that. I'm a nerd and love me some gadgets, too. But with how things have been going, I am certain MBZ cannot get parts for everything at the same time. So, you'll spec a custom order and SOMETHING will not be built into the spec you've requested.
#72
Dealer assures me it's all there. If not, they get to find another buyer for this car!
#73
Junior Member
I suspect it's not QC. A business decision was made, probably from lack of parts, to proceed with the builds without the power folding mirrors. That's why in an earlier post, someone showed that the Premium 3 package code was switched for an equivalent package that didn't have the mirrors.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
It was a conscious decision.
What should've happened was a communication to go along with it to inform buyers waiting on their builds.. instead of trying to sneak one through.
I also believe QC is severely lacking on these cars in general. I dropped my C63S sedan off today (15 days and 348mi after picking it up) to have the rear trunk spoiler, both night package side trim pieces, and part of the front bumper/splitter replaced. They are all starting to fall off the car. I know people have had this issue before, but this is now the 3rd year of production on these cars. You would think they would have found some better tape/glue/whatever.
![nix](https://mbworld.org/forums/images/smilies/nixweiss.gif)
Picked my C63s last week in Atlanta and alas no Folding Mirrors. Window sticker and Build Sheet say they are there. But, they ain't. Dealer was mortified. And, after called MB they were told that Folding Mirrors have been dropped for all builds. Unsure if this is going to be permanent ? MB told the Dealer GM to offer me $100. Dealer took it upon themselves to offer me considerably more.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
I showed the GM the threads from this Forum and I completely believe he and the rest of the dealers staff had no idea re: that there has been an epidemic of missing Folding Mirrors.
GM mentioned they just received 2 S Class cars with missing backup cameras. And! HUDs.
Folding Mirrors was part of the reason I opted for the Option packages as I really needed them to address my home parking situation. Have it on my other cars (Audi and Fords) so am definitely pissed this feature has been dropped with no way for the dealers to retrofit. Well, at least I have a backup camera....
Car is awesome in every other regard so I will get over my disappointment.
Did you pick your car up on the 10th from MB of Buckhead? I got my sedan that day as someone took delivery of a C63S coupe (Selenite with CCBs and CF package). Our sales guy told us that the coupe was missing the power folding mirrors. I think he was trying to make me feel better?
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Esrh1 (10-26-2016)
#74
MBWorld Fanatic!
On a C300 Coupe..Power Mirrors come in the P2's and up. Same thing here with this car. I have 3 Coupe's coming in, all sold, that were October builds. I hope they have them.
As to the comment about dealers not knowing about the C43 release... The government has to stamp every vehicle with a EPA approval. It has nothing to do with MB; it's strickly up the government. The S Convertible sat at the VPC for 5 months before release.
As to the comment about dealers not knowing about the C43 release... The government has to stamp every vehicle with a EPA approval. It has nothing to do with MB; it's strickly up the government. The S Convertible sat at the VPC for 5 months before release.
#75
This! I'm going to email my dealership tomorrow and put them on notice. If the options are not installed, I will not take delivery. /end