Throttle neutered after exhaust sound update
In today's automotive space, computers make it easy to track the specifics of those requirements based on VIN back to what was put into the cars during manufacture, so they know what versions of software are appropriate.
In MY case, I wasn't necessarily complaining about hard shifting, but the exhaust note was different from the vehicle I test drove.
My car was also delivered in Nov2017 and is the same - a C63S coupe.
The issue for me is, the software didn't apply to my VIN.
I kinda sweet talked my way into getting it with the dealer....
I now regret, wholeheartedly, this decision.
I believe my problem is that the software doesn't apply.... Yes, my car had the "ruined" exhaust note from the factory, but they hadn't yet developed a version for my car, I suspect.
I don't know if they were even working on one for my vehicle, but alas, I'm now screwed....
That's just one theory.
The other theory is the this update helped to manifest an underlying problem in the vehicle through the changes it incorporates.
Any chance you could take a video or two of your car from a standstill at full throttle? Something to compare to the above ones. i.e. Sport+ with ESC on, then with ESC off, floored through first gear into second. Actual speed helps because we can hear the tires breaking loose and get a sense of the speed, and then slow motion helps to really see when traction breaks and when boost builds.
In today's automotive space, computers make it easy to track the specifics of those requirements based on VIN back to what was put into the cars during manufacture, so they know what versions of software are appropriate.
In MY case, I wasn't necessarily complaining about hard shifting, but the exhaust note was different from the vehicle I test drove.
My car was also delivered in Nov2017 and is the same - a C63S coupe.
The issue for me is, the software didn't apply to my VIN.
I kinda sweet talked my way into getting it with the dealer....
I now regret, wholeheartedly, this decision.
I believe my problem is that the software doesn't apply.... Yes, my car had the "ruined" exhaust note from the factory, but they hadn't yet developed a version for my car, I suspect.
I don't know if they were even working on one for my vehicle, but alas, I'm now screwed....
That's just one theory.
The other theory is the this update helped to manifest an underlying problem in the vehicle through the changes it incorporates.
My car is a NOV 2017 Sedan build and my dealer said the same thing with no update available.
Now im glad I didnt push them to update.
In today's automotive space, computers make it easy to track the specifics of those requirements based on VIN back to what was put into the cars during manufacture, so they know what versions of software are appropriate.
In MY case, I wasn't necessarily complaining about hard shifting, but the exhaust note was different from the vehicle I test drove.
My car was also delivered in Nov2017 and is the same - a C63S coupe.
The issue for me is, the software didn't apply to my VIN.
I kinda sweet talked my way into getting it with the dealer....
I now regret, wholeheartedly, this decision.
I believe my problem is that the software doesn't apply.... Yes, my car had the "ruined" exhaust note from the factory, but they hadn't yet developed a version for my car, I suspect.
I don't know if they were even working on one for my vehicle, but alas, I'm now screwed....
That's just one theory.
The other theory is the this update helped to manifest an underlying problem in the vehicle through the changes it incorporates.
Just trying to think of any possible way around the situation you're in. As an aside, MB really seems to need to disclose all aspects of what any firmware / software update is intended to do to our vehicles, both good and bad. At least in much more detail than they apparently do now. So then the vehicle's owner can decide for themselves if they want a specific update installed.
I have an oct/2016 build coupe edition 1 and from comparisons off youtube and this forum, sounds like my exhaust doesn't quite make the same number of crackles and pops in sports plus mode.
I'm currently on about 2000kms and will be going into the dealers to get my diff oil changed at 3000 which I would imagine is going to be in the next 2 weeks. I've driven 2000kms in 8 days of ownership.... another 1000kms is going to fly by!
I will try and get software versions of whats currently installed on my car and then compare with the new...
will also try and get some videos of WOT pulls from a stand still.... not sure if tyre spin can be heard inside the cabin though...
My exhaust sounds have been such a disappointment from day one that I've been looking at aftermarket options already! Doesn't help my mate has a c43 with the perf exhaust and sounds MUCH louder then my own car....
I have an oct/2016 build coupe edition 1 and from comparisons off youtube and this forum, sounds like my exhaust doesn't quite make the same number of crackles and pops in sports plus mode.
I'm currently on about 2000kms and will be going into the dealers to get my diff oil changed at 3000 which I would imagine is going to be in the next 2 weeks. I've driven 2000kms in 8 days of ownership.... another 1000kms is going to fly by!
I will try and get software versions of whats currently installed on my car and then compare with the new...
will also try and get some videos of WOT pulls from a stand still.... not sure if tyre spin can be heard inside the cabin though...
My exhaust sounds have been such a disappointment from day one that I've been looking at aftermarket options already! Doesn't help my mate has a c43 with the perf exhaust and sounds MUCH louder then my own car....
I did not go in for the exhaust update I went in for the trans update. They updated my car with everything. My car feels slower now. HP and TQ curve comparison might help. Yeah we all understand turbo lag etc. but it feels different end of story.
The dealer let me drive a brand new car. Felt the same as mine. My dealer said he would be opening up a TIPS report but now I can't get any information from them on the case number. MB customer service was in contact with them and they gave her some runaround answer saying that I had agreed to drive my car around more to see if it got any better.
That was not the conversation I had at all. I've had the car for 2k miles after the update, it's not gonna change. Just sad they really screwed up the beast of the car this used to be and new customers don't even know what they are missing.
The Best of Mercedes & AMG
Have you thought about trading her in for something new / different?
Last edited by brad65ford; Jul 21, 2017 at 09:38 AM.
In today's automotive space, computers make it easy to track the specifics of those requirements based on VIN back to what was put into the cars during manufacture, so they know what versions of software are appropriate.
In MY case, I wasn't necessarily complaining about hard shifting, but the exhaust note was different from the vehicle I test drove.
My car was also delivered in Nov2017 and is the same - a C63S coupe.
The issue for me is, the software didn't apply to my VIN.
I kinda sweet talked my way into getting it with the dealer....
I now regret, wholeheartedly, this decision.
I believe my problem is that the software doesn't apply.... Yes, my car had the "ruined" exhaust note from the factory, but they hadn't yet developed a version for my car, I suspect.
I don't know if they were even working on one for my vehicle, but alas, I'm now screwed....
That's just one theory.
The other theory is the this update helped to manifest an underlying problem in the vehicle through the changes it incorporates.
Now im glad I didnt push them to update.
I think the problem with both of your cars is that they haven't been built yet.
I'm in Sydney Australia, and mines a coupe. The tech also reckons the software updates for the sedan and coupe are different.... maybe that's where the issue is?
ezatnova - my Coupe is a 2017 and didn't have the updated software, so I wouldn't say it's the new norm. All 2018's I assume will have the most recent software, but many early build 2017's were definitely affected with the old exhaust software.
ezatnova - my Coupe is a 2017 and didn't have the updated software, so I wouldn't say it's the new norm. All 2018's I assume will have the most recent software, but many early build 2017's were definitely affected with the old exhaust software.







