New C63S Radio failure
Thread Starter
Junior Member
Joined: May 2019
Posts: 21
Likes: 4
‘20 C63S Cabriolet
New C63S Radio failure
Hi all
I picked up my C63S cabriolet one week ago and finally got around to try to program the home link garage door opener. Typically this is pretty easy but not only would the car not train the garage door but during the process the radio turned off and refuses to be turned on by any combination of buttons. On my dashboard it simply says “radio off“. I assume it’s a fuse or other glitch. Anybody experience anything like this? Only a week old and 300 miles and already headed for the dealer...
I picked up my C63S cabriolet one week ago and finally got around to try to program the home link garage door opener. Typically this is pretty easy but not only would the car not train the garage door but during the process the radio turned off and refuses to be turned on by any combination of buttons. On my dashboard it simply says “radio off“. I assume it’s a fuse or other glitch. Anybody experience anything like this? Only a week old and 300 miles and already headed for the dealer...
Super Member
Joined: Nov 2018
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c63s
If you push the volume button down on the center console, the entire unit turns off (and not mutes like pressing the steering wheel volume button). Could you have possibly pressed that down? It should start up again by default once the car is restarted tho...
Thread Starter
Junior Member
Joined: May 2019
Posts: 21
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‘20 C63S Cabriolet
I can try again but no it does not turn on by default when you restart the car.
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Joined: Sep 2018
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From: TX
IG: @amg.svr
If it's turned off, it will not turn back on even on startup until manually powered on
I know because my dealer likes to turn it off and the first time took me a good couple of minutes to figure it out
I know because my dealer likes to turn it off and the first time took me a good couple of minutes to figure it out
Junior Member
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2019 C63s
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Senior Member
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From: California
2019 AMG C63S
If it's turned off, the Rear view camera still comes on automatically, but the full infotainment display doesn't until you push the Volume button down. No, it's not the same as muting.
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2017 Mercedes-Benz AMG C63 Cabriolet, 2014 Ducati Multistrada 1200 S
My wife did this once too when she was out and about in my car. She said the radio stopped working so I pressed the volume button and it turned back on. Her car has the same setup but I guess she never turns her radio off or inadvertently pressed that button before. No harm, no foul.
Senior Member
Joined: Jan 2019
Posts: 439
Likes: 74
From: California
2019 AMG C63S
Within the first one month of ownership, I ran into this exact issue while I was backing out my car from the garage parking lot at work and I panicked. I was very much disinclined to take the car to the dealership to get this fixed. As I was playing around with all the controls with the car still in the parking garage, I figured how to turn this back on. It took me 5-10 mins of trying out all the buttons to turn the display back on.
