Night pack trim loss of black gloss shine
I have a 2019 AMG C63S Coupe with 11,000 miles on the clock.
On the drivers side the night pack trim (the gloss black trim that runs along the bottom) has lost its shine right by the drivers door.
Has anyone experienced this?
MB UK are refusing to fix it as a warranty claim saying its caused by external factors, which just seems ridiculous to me.
Not the customer service I was expecting for an £80k car 😞
pictures below although its hard to make it show up in a photo.




The black trim looks nice but if its all going to go dull like that all round the car its going to look terrible.
I’m just shocked MBUK said no to the claim, the local dealership are going to try to polish it out so hopefully that will work.
The black trim looks nice but if its all going to go dull like that all round the car its going to look terrible.
I’m just shocked MBUK said no to the claim, the local dealership are going to try to polish it out so hopefully that will work.
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The black trim looks nice but if its all going to go dull like that all round the car its going to look terrible.
I’m just shocked MBUK said no to the claim, the local dealership are going to try to polish it out so hopefully that will work.
Gonna try claybar as I think it may have been a sprinkler I park next to that may have left some deep stains over time.
While this is the only fading to this extent, the black gloss all over the rest of my car definitely looks far from how it did day 1. I also have a 2019 coupe with about 12,000 miles on it.
Gonna try claybar as I think it may have been a sprinkler I park next to that may have left some deep stains over time.
While this is the only fading to this extent, the black gloss all over the rest of my car definitely looks far from how it did day 1. I also have a 2019 coupe with about 12,000 miles on it.
Also, you've done a couple things to maintain it well, but just because we didn't doesn't mean pieces should degrade so much after just 1 year.
Gonna try claybar as I think it may have been a sprinkler I park next to that may have left some deep stains over time.
While this is the only fading to this extent, the black gloss all over the rest of my car definitely looks far from how it did day 1. I also have a 2019 coupe with about 12,000 miles on it.
So. that water could and probably did have caustic material in it, and that def would cause that type of discoloring...
Either way, I agree. After a year, regardless of what one does to protect these pieces, fading shouldn’t happen.
So. that water could and probably did have caustic material in it, and that def would cause that type of discoloring...
I’ll try using a claybar.
I didn’t get any ceramic coating or anything like that but I did get StarGuard protection applied by the dealership when I purchased it, which reminds me I think that was supposed to give me some extra insurance.
I would be surprised if its caused by clothes rubbing as it feels coarse to touch, I think it just defective and worn away from air / grit when driving then maybe? Either way it shouldn’t do it. You might expect it on an old cheap car but not on an AMG. I think its not fit for purpose. Quite suprising just to have cheap plastic stuck on like that 😜 I think the part is £77, that why I’m so surprised they won’t do it under warranty. Its going to cost the dealership more than that in labour to polish it out surely?
God forbid anything major goes wrong as I have no faith that the warranty is worth anything now.
Last edited by matts-uk; Aug 6, 2020 at 04:42 PM.





