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Radio presets disappearing

Old May 26, 2021 | 08:56 PM
  #1  
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Radio presets disappearing

Hi,

Has anyone run into the situation where your radio preset stations (XM/Sirius, HD Satellite, etc.) have disappeared for no reason? It's like every 5 - 6 weeks, my presets will disappear, so I have to reset the stations. This is the 3rd time it's occurred (the last time it happened the service rep said MB was pushing an update).

Thanks,

spartan
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Old May 26, 2021 | 08:58 PM
  #2  
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same here, MB tried to fix it 3 times w/o success. Happens every few weeks, annoying.
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Old May 26, 2021 | 09:00 PM
  #3  
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Originally Posted by tobeit
same here, MB tried to fix it 3 times w/o success. Happens every few weeks, annoying.
Very annoying!!!
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Old May 27, 2021 | 10:52 AM
  #4  
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Yes, does it on mine. Resetting the stations in the right order is difficult. 2018 C63s. Is it just the PFL cars experiencing this?
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Old May 27, 2021 | 12:08 PM
  #5  
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Originally Posted by mstraka
Yes, does it on mine. Resetting the stations in the right order is difficult. 2018 C63s. Is it just the PFL cars experiencing this?
Not sure if it's just PFL, FL or both (I haven't seen it mentioned on the forums before).
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Old Jul 11, 2021 | 02:48 PM
  #6  
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Just a "slight" update...I set up and appointment with the dealer because my presets had disappeared again. Well a few days before the appointment, my all the channels on the Sirius network were gone and all I heard was "call 800 to subscribe." I'm like what? I thought that I had the service for two more years. Come to find out that the two remaining years were for traffic and weather...SMH...so I call Sirius and get the "radio" subscription installed, the send the signal over the air and now I have all the radio channels back. So far, they haven't disappeared (fingers crossed). So @tobeit and @mstraka , do you have the entire packaged installed on your vehicles or just the traffic and weather? You still experiencing the disappearing channels?
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Old Jul 11, 2021 | 02:55 PM
  #7  
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Originally Posted by spartan1984
Just a "slight" update...I set up and appointment with the dealer because my presets had disappeared again. Well a few days before the appointment, my all the channels on the Sirius network were gone and all I heard was "call 800 to subscribe." I'm like what? I thought that I had the service for two more years. Come to find out that the two remaining years were for traffic and weather...SMH...so I call Sirius and get the "radio" subscription installed, the send the signal over the air and now I have all the radio channels back. So far, they haven't disappeared (fingers crossed). So @tobeit and @mstraka , do you have the entire packaged installed on your vehicles or just the traffic and weather? You still experiencing the disappearing channels?
I pay for it after the MB free period expired. Had it on my cars for many years before.

The preseta just dissappear with annoying regularity and I am too lazy to reprogram all over and over again and instead just add the top 6 or so I use and leave it like that. Also, now have Carplay added (see other thread) and really will only use a few channels on Sat radio ... If I find good live channels (music with moderators and some news mixed in) I can listen to on Carplay I may finaly give up on Sat radio. My son's stopped paying as they only listen to their music via Carplay or Android auto.
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Old Jul 11, 2021 | 03:00 PM
  #8  
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Originally Posted by tobeit
I pay for it after the MB free period expired. Had it on my cars for many years before.

The preseta just dissappear with annoying regularity and I am too lazy to reprogram all over and over again and instead just add the top 6 or so I use and leave it like that. Also, now have Carplay added (see other thread) and really will only use a few channels on Sat radio ... If I find good live channels (music with moderators and some news mixed in) I can listen to on Carplay I may finaly give up on Sat radio. My son's stopped paying as they only listen to their music via Carplay or Android auto.
I saw your post about the Carplay, looks awesome!!! Congrats on getting that installed
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Old Jul 12, 2021 | 09:46 AM
  #9  
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Originally Posted by spartan1984
Just a "slight" update...I set up and appointment with the dealer because my presets had disappeared again. Well a few days before the appointment, my all the channels on the Sirius network were gone and all I heard was "call 800 to subscribe." I'm like what? I thought that I had the service for two more years. Come to find out that the two remaining years were for traffic and weather...SMH...so I call Sirius and get the "radio" subscription installed, the send the signal over the air and now I have all the radio channels back. So far, they haven't disappeared (fingers crossed). So @tobeit and @mstraka , do you have the entire packaged installed on your vehicles or just the traffic and weather? You still experiencing the disappearing channels?
Negotiating a contract with Sirius is a real PITA. You think you know what you've agreed to and then the sales person will read you different terms with a different cost from what you've agreed to. Be aware the contract auto renewing for much more than the current cost.
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Old Jul 12, 2021 | 09:54 AM
  #10  
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Originally Posted by mstraka
Negotiating a contract with Sirius is a real PITA. You think you know what you've agreed to and then the sales person will read you different terms with a different cost from what you've agreed to. Be aware the contract auto renewing for much more than the current cost.
Just sign up and review online. All there and easy to see what you have and what you don't have. Never had an issue with that and I use it on 3-4 cars at the same time for 10+ years.
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