2023 C63 Lemon Lawed - Now What?
MBWorld God!
Joined: Dec 2019
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Sorry to hear about everything that happened OP, I am glad you got the car back, painful process no one wants to deal with nonetheless. You mentioned you bought another car, any chance you can walk from that deal? I think the consensus from forum members is to keep it and I do too agree with their suggestion given your spec, the mileage, the condition and all the work you put in the vehicle. Not to mention all that waiting when you first placed the order, I don't know about you but time is indeed money.
Thread Starter
MBWorld Fanatic!
Joined: Oct 2015
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2023 Urus Performante 2018 Huracan Perf. - 2017 Ferrari 488 GTB
I'm supposed to be hearing from Sedgwick (MBs third party service they contract to handle buybacks) with a couple offers. One will be the buyback and another will be some form of compensation if I keep the car. There were three 2023 Coupes on Autotrader the other day. These cars are scarce and I just hate to get rid of it. I go back and forth on this. I'll just have to wait and see what it is and how I feel at that time. Of course I will update this thread so everyone will know.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
MBWorld God!
Joined: Dec 2019
Posts: 32,222
Likes: 6,278
I'm supposed to be hearing from Sedgwick (MBs third party service they contract to handle buybacks) with a couple offers. One will be the buyback and another will be some form of compensation if I keep the car. There were three 2023 Coupes on Autotrader the other day. These cars are scarce and I just hate to get rid of it. I go back and forth on this. I'll just have to wait and see what it is and how I feel at that time. Of course I will update this thread so everyone will know.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
MBWorld God!
Joined: Dec 2019
Posts: 32,222
Likes: 6,278
This thread might also help with your decision on keeping or getting rid of: https://mbworld.org/forums/c63-c63s-...-pure-amg.html
Newbie
Joined: Oct 2022
Posts: 7
Likes: 0
AMG
I'm supposed to be hearing from Sedgwick (MBs third party service they contract to handle buybacks) with a couple offers. One will be the buyback and another will be some form of compensation if I keep the car. There were three 2023 Coupes on Autotrader the other day. These cars are scarce and I just hate to get rid of it. I go back and forth on this. I'll just have to wait and see what it is and how I feel at that time. Of course I will update this thread so everyone will know.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
Things are done slowly on purpose by MB I'm sure and this is the consensus on other buybacks as well. I believe they are experiencing a spike in buybacks the last couple of years. Frustrating part is no one calls you back or follows up. I've written corporate, repeatedly emailed and called my executive referral manger (intermediary pencil pusher). Not to mention have gone to the GM at the dealership to get things moving. I've bought ten, yes ten AMGs over the years. Doesn't mean jack anymore pal. You're still a nobody. MB has lost its luster if you ask me. I will never buy another MB product again.
Thread Starter
MBWorld Fanatic!
Joined: Oct 2015
Posts: 1,511
Likes: 907
2023 Urus Performante 2018 Huracan Perf. - 2017 Ferrari 488 GTB
Thank you for sharing this. Your story is VERY similar to my experience. Retail price of mine is a few thousand less than yours, but mine also has a rare set of options, persistent brake-related issue, etc. It's now been out of my possession for over 2 months total at this point (over 6+ service visits). MB Customer Advocacy has been little help thus far. When I last spoke with them weeks ago, they said I could elect EITHER a buyback offer or downtime compensation. I told him that I still don't have the car back....and don't know if they've corrected the issue....nor do I yet know what the total amount of downtime will ultimately be.... so I can't yet make that decision. I'm debating on whether to pursue this with MB or hire a lemon law attorney. Interested to hear the details of your offer and welcome any guidance or detail on what you think is most effective approach. This is my first MB. Car is wonderful aside from this one single issue....
https://mbworld.org/forums/c63-c63s-...got-check.html
Last edited by benzbell; Jul 3, 2024 at 10:33 PM.
