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Hi.
I own a 2015 C63S Estate.
The curved plastic part that goes between the top of the windscreen and the sunroof blew off the other day. My dealer says that this part is no longer produced by MB and offers no solution. Does anyone know where this can be sourced, anywhere works for me (preferably EU)!
Thanks.
(The attached photo is from a C220d but the measurements match.)
Hi.
I own a 2015 C63S Estate.
The curved plastic part that goes between the top of the windscreen and the sunroof blew off the other day. My dealer says that this part is no longer produced by MB and offers no solution. Does anyone know where this can be sourced, anywhere works for me (preferably EU)!
Thanks.
(The attached photo is from a C220d but the measurements match.)
get the part number and go on mercteil and order from there. Don’t take that kind of bs from dealers man
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
So FYI, at least in my experience, Mercedes subs out this replacement to a windshield replacement company, because it essentially is the same process for removal and re-install. So probably just go direct to the source (local glass shop) to get the work done.
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Originally Posted by mpettem
EU regulations specify a 10 year period after EOP for providing spares, and this is where MB goes silent. Unacceptable indeed.
Manufacturers have the same standard/requirement in the US. But my service advisor @ Mercedes has told me that MB has already told owners of vehicles well within that 10 year period that some replacement parts are NLA. No option/solution/alternative given. Just NLA. And MB won't warranty a used part, and the dealership has obvious reservations on installing used parts too (eg in this case it was part of the OEM radio/headunit for a 2016 I think).
Report these incidents to your dealer and make them fix this up for you this is unacceptable on any car let alone a Mercedes.
There should be a recall for this rubbish part altogether along with the other fading bits on our cars.
For the record and in case it is useful for others, I spoke several times to MB customer service about this problem and even though their initial response was "sorry sir", they eventually agreed to supply this spare part. Repair going on as I write. Squeaky wheel gets the grease!
For the record and in case it is useful for others, I spoke several times to MB customer service about this problem and even though their initial response was "sorry sir", they eventually agreed to supply this spare part. Repair going on as I write. Squeaky wheel gets the grease!
So did they replace free of charge? I just repaired mine
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