Service Cantract / extended warranty

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Jul 14, 2010 | 11:07 PM
  #1  
Well, after researching extended warranties / service contracts, it appears two have a pretty high ranking, Mercury and EasyCare. (2005 CL65 30K)

However, Mercury wouldn't touch the CL65 - "too expensive to repair". Set the wheels in motion with EasyCare - bumper to bumper, except consumables. 24mo / 24k plan with $250 deductible was $4775. Transferable and prorated if canceled. I talked to two dealers who were happy with the plan and said "no problems"

Had an inspector come out to review the car. Only one issue - the sunroof would drag slightly and not close. He was more thorough than the MBZ dealer that did a complete inspection ($220) and missed the sunroof issue. He was pretty knowledgeable on the AMG, and reviewed the problem areas.

Any comments from members on Easy Care?

oh yeah, neat car! 600hp gets it done.
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Jul 15, 2010 | 08:59 AM
  #2  
Contract
Easy care not the easiest to deal with I call them all the time. I can do a great lakes warranty , zero deductable , 4 year unlimited mileage with the twin turbo coverage for $3,995.00 pm or cal me if interested 248-668-6793 Billy
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Jul 15, 2010 | 01:46 PM
  #3  
Quote: Set the wheels in motion with EasyCare - bumper to bumper, except consumables. 24mo / 24k plan with $250 deductible was $4775. Transferable and prorated if canceled.
Too bad the Chrysler warranties, much revered by the W220 and W215 owners round here, no longer cover these vehicles. The 5yr/70,000 mile plan I got for my S600 (sure the 65 is more complex) was $3200 with $200 deductible.
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Jul 15, 2010 | 01:53 PM
  #4  
You had the cream of the crop. Most I found were scams, or excluded virtually everything that could break. The dealers were very supportive of these two.
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Jul 15, 2010 | 03:43 PM
  #5  
I keep rolling the dice with no warranty. I Will let you know when and if I come up with craps and how much it cost. I have been keeping a close eye on the hardware of the car. I just don't like what I hear with these warranties.$3500,$4000,$4500 etc. and some of you say you have a hard time with the warrenty companies.It sounds like the chrysler warranty was the one to get.My 2005 cl55 has 62000 miles on it so it is due for new plugs. If I don't do them and take it to the local mercedes dealer I want to ask if they can see any problems down the road,But that is like saying I have money for you to take please find somthing wrong. Any advice for a owner with champane taste on a blue collar paycheck.Yes I know I should not get a car I can't afford. I will be able to fix anything wrong with the car I will just have to save for it. I just turned 52 and if I didn't do it now it would never happen. Also I did the brakes and saved a bundle.
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Jul 15, 2010 | 04:50 PM
  #6  
Quote: I keep rolling the dice with no warranty. I Will let you know when and if I come up with craps and how much it cost. I have been keeping a close eye on the hardware of the car. I just don't like what I hear with these warranties.$3500,$4000,$4500 etc. and some of you say you have a hard time with the warrenty companies.It sounds like the chrysler warranty was the one to get.My 2005 cl55 has 62000 miles on it so it is due for new plugs. If I don't do them and take it to the local mercedes dealer I want to ask if they can see any problems down the road,But that is like saying I have money for you to take please find somthing wrong. Any advice for a owner with champane taste on a blue collar paycheck.Yes I know I should not get a car I can't afford. I will be able to fix anything wrong with the car I will just have to save for it. I just turned 52 and if I didn't do it now it would never happen. Also I did the brakes and saved a bundle.
For me the warranty is peace of mind. I can afford the costs of the repairs involved with a W220, I just like knowing if I wake up in the morning and the **** has fallen out of the car that it's just going to cost me $200 to sort out.
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Jul 15, 2010 | 08:12 PM
  #7  
you can still get the Chrysler warranties but not 7 years/100,000 miles, i just got a 5year/70,000 2 week ago for my 05' cl55 with 39,000 mile on it.
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Jul 15, 2010 | 10:39 PM
  #8  
this is the info on their website -
do you have a contact phone number ?

As of today, May 20th, 2010, our organization will no longer be offering the Chrysler Service Contract for MB vehicles. Please direct any questions or comments to info@factoryplans.com. All prior/pending sales are valid and will be honored by Chrysler Corporate. Direct inquiries to Chrysler may be made by calling (800) 521-9922. mc
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Jul 15, 2010 | 10:50 PM
  #9  
Anybody has experience with Carchex? They are around $5200-6000 for 5YR/75000 for 2007 E63.
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Jul 16, 2010 | 05:03 AM
  #10  
Quote: Any advice for a owner with champane taste on a blue collar paycheck.Yes I know I should not get a car I can't afford. I will be able to fix anything wrong with the car I will just have to save for it. I just turned 52 and if I didn't do it now it would never happen. Also I did the brakes and saved a bundle.
I don't have warranty advice for you but I did want to just say GOOD FOR YOU!!! More people should enjoy life & get their dream cars. Enjoy every single second driving it & never look back on the purchase. Congrats

BTW the only advice I CAN offer from experience is to get to know your local service manager. Tip him and tell him you will give him & his shop your business when the time comes if they take care of you and treat you well (ie no excessive repairs that aren't needed, good pricing, provide a loaner car, etc). There are many indy shops that are capable of doing great work for less but factory service is always preferred. If you can get in with your service adviser you'll minimize the hurting when repair bills come. At 60K+ miles on a CL55 you may soon be looking at a tune up w/plugs, compressor pump, belts, etc.

Enjoy!
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Jul 16, 2010 | 08:49 AM
  #11  
no warranty
why? I had a s55 2004 with 131k miles...I put $450 into ..oil change..tranny fluid change..new filters...and a motor mount....

I had the car for 5 months...drove it 7k miles...previous repairs were 4 in 6 years....nothing expensive....

drive the car more..have less issues....trust me
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Jul 16, 2010 | 09:12 AM
  #12  
call this guy michael noyes, he also works with Mercedes Chrysler Warranty. just got my 05' cl55 extend for 5 year. his cell # 1(978)879-5327, direct # 1(978)216-0032 leave a message he'll call you right back. also tell him kenny give you the number, maybe he'll give you a discount.
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Jul 16, 2010 | 10:07 AM
  #13  
Thanks guys. Kenny I will give your guy a call and see if he can set me up. Hopefully I will be able to afford it. If not I hear the dice rolling again. Also thanks for the tips "Mugatu22" My friend just told me about his friend who has a mercedes shop,so it looks like I am going to make a new friend. Hopefully it works out. Do all shops honor the warranties or is it a crap shoot?
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Jul 16, 2010 | 04:26 PM
  #14  
Well, just signed up for the Chrysler Service Contract - 5yr/70k - $5k. Chrysler does still write the policy - but on a case by case basis, submitted to underwriting for approval.
Thanks!
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Jul 17, 2010 | 06:00 AM
  #15  
Quote: Well, just signed up for the Chrysler Service Contract - 5yr/70k - $5k. Chrysler does still write the policy - but on a case by case basis, submitted to underwriting for approval.
Thanks!
Awesome, enjoy.
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Jul 18, 2010 | 11:21 PM
  #16  
Quote: why? I had a s55 2004 with 131k miles...I put $450 into ..oil change..tranny fluid change..new filters...and a motor mount....

I had the car for 5 months...drove it 7k miles...previous repairs were 4 in 6 years....nothing expensive....

drive the car more..have less issues....trust me
Not everyone has your luck...there are enough horror stories out there for a warranty to be considered a sensible choice.

Quote: Well, just signed up for the Chrysler Service Contract - 5yr/70k - $5k. Chrysler does still write the policy - but on a case by case basis, submitted to underwriting for approval.
Thanks!
Nice Hope you went for the Maximum Care plan.
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Jul 19, 2010 | 05:17 PM
  #17  
Well, the Chrysler warranty plan gets more interesting...
Seems Chrysler doesn't have an actual Service Contract to issue. I did receive a written approval from Chrysler Service Plans for my CL65, but the issuing dealer (Michael Noyes) and Chrysler say there is no printed or electronic version to give the customer. Yes, I did call Chrysler direct, and was informed this is true. "Expect a printed copy in 3 to 4 weeks." Seems Chrysler is quick to take the application, charge the credit card, and then do the "two-step" when asked for the actual contract. I was informed the contract has changed from past versions - interesting. How can you have a contract when the contract doesn't exist?
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Jul 19, 2010 | 10:14 PM
  #18  
This the same thing that happen when I purchased one back in May for 2005 S600. I got approval than I received a hard copy in a few weeks. You can also access your contract online pior to getting it in the mail. You should be fine.
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Jul 19, 2010 | 10:44 PM
  #19  
That was the interesting part. The online version is not available - the site is being reworked and has been down for 3 weeks, and expected to be down for 2-3 more weeks. No electronic version and Chrysler doesn't have a hard copy (template) either. Seems the contract just doesn't exist. Interesting way for a big-3 three automaker to do business. "Imagine you have a contract..."
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Jul 20, 2010 | 12:50 AM
  #20  
I just picked up a 03' CL55 with just shy of 80K miles and the car is in, as far as i can tell, near perfect condition

the only thing that seems to have gone out is the AC compressor but i had the refrigerant recharged and am going to have my tech reset the climate control computer and see if it works before i go replace the compressor

do warranties on an AMG with 80K miles exist? i would like to get one for piece of mind as well
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Jul 20, 2010 | 02:41 PM
  #21  
Just got a quote from MBZ Laguna Niguel for a 4 year at around $4,800 and if the car is over 80K miles they only do up to a 2 year witch is around $4,000

I am waiting for them to send me the specifics of the service contract and i am also waiting to hear back from MBZ of Beverly Hills and see what they can offer and i called Chrysler but they told me they would not do an AMG with close to 80K miles
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Jul 20, 2010 | 07:48 PM
  #22  
Quote: That was the interesting part. The online version is not available - the site is being reworked and has been down for 3 weeks, and expected to be down for 2-3 more weeks. No electronic version and Chrysler doesn't have a hard copy (template) either. Seems the contract just doesn't exist. Interesting way for a big-3 three automaker to do business. "Imagine you have a contract..."
Any update on this? I just spoke to him and my car seems to be eligable, but I dont wanna fork out 5k to someone Ive never even met.
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Jul 20, 2010 | 11:50 PM
  #23  
Well, I reached a dead end. I expect a printed copy (of what, I don't know) in 2-3 weeks. I did put it on an Am-Ex so I can dispute it, and talked to a Manager at Chrysler, who assured me that if I wasn't satisfied, I can cancel anytime in 60 days. I this day and age, everything is a fight, so I am not real optimistic.
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Jul 21, 2010 | 02:02 PM
  #24  
Quote: Well, I reached a dead end. I expect a printed copy (of what, I don't know) in 2-3 weeks. I did put it on an Am-Ex so I can dispute it, and talked to a Manager at Chrysler, who assured me that if I wasn't satisfied, I can cancel anytime in 60 days. I this day and age, everything is a fight, so I am not real optimistic.
Are you absolutely sure you didnt get scammed bro?
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Jul 21, 2010 | 02:57 PM
  #25  
That was my thought exactly.
I did get an acceptance confirmation from Chrysler.
I called Chrysler and they confirmed I have the contract.
I also went to the Chrysler website:
http://www.servicecontracts.chrysler.com/

and I show up has having the plan in my name.

Just seems to me, a big-3 automaker could get their act together and have a printed copy available in less than 3 weeks.
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