ABC Failure
09-04-2015, 05:34 AM
#26
Junior Member
Join Date: Sep 2014
Posts: 57
Likes: 0
Received 1 Like
on
1 Post
2013 S63, 2018 S63 with Carbon Ceramic brakes
Car was repaired under CPO warranty but not without a fight. The SA wanted to charge me $490 to replace the drive belt and steam clean the engine as it was contaminated with ABC fluid. I said that said contamination was a direct result of the failure which was covered under warranty. He said belts are not covered under warranty.
Contacted MBUSA again and got the issue resolved. Unf^&*ing real.
Contacted MBUSA again and got the issue resolved. Unf^&*ing real.
09-04-2015, 06:14 AM
#27
Senior Member
What was burning? ABC fluid?
Your SA sucks. I would let him know the next time he makes a dumb ruling that you have to escalate, you plan to take it up with his GM and expect compensation for your time.
Your SA sucks. I would let him know the next time he makes a dumb ruling that you have to escalate, you plan to take it up with his GM and expect compensation for your time.
09-07-2015, 10:34 AM
#28
Super Member
Thread Starter
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale,NJ 07645
Phone
800)367-6372
Last edited by xabo; 09-07-2015 at 10:38 AM.
09-07-2015, 10:35 AM
#29
Super Member
Thread Starter
09-24-2015, 09:31 AM
#30
Newbie
Which dealership did you go to? I have a ABC issue now on my 2002 cl55 and I want to take it to someone like the shop foreman you referred to that knows his stuff. My only thing is I KNOW the dealer will try to rape me with the price to fix
09-27-2015, 07:49 AM
#32
Junior Member
Join Date: Jul 2012
Location: Cape Canaveral, Fl
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
1999 S500 Grand Edition
If you are not covered by a warranty, check out these guys for struts vice Mercedes OEM............
https://www.arnottindustries.com/par...ENZ_yid18.html
Good Luck,
Mark
https://www.arnottindustries.com/par...ENZ_yid18.html
Good Luck,
Mark
