software update looking for advice / help
Thread Starter
Newbie
Joined: Mar 2024
Posts: 4
Likes: 0
Mercedes CLA180 (2020)AMG-Line
software update looking for advice / help
Hey
So yesterday my car downloaded an update for tne infotainment system.
An d after restart i lost a bunch of functionality to the car. i no longer have online music with amazon, my rear camera doesnt work, my navigation says i have the wrong map data... and loads of other stuff not working or missing.
What can i do, any way i can undo this update? What would you guys do?
So yesterday my car downloaded an update for tne infotainment system.
An d after restart i lost a bunch of functionality to the car. i no longer have online music with amazon, my rear camera doesnt work, my navigation says i have the wrong map data... and loads of other stuff not working or missing.
What can i do, any way i can undo this update? What would you guys do?
Newbie
Joined: Dec 2014
Posts: 12
Likes: 1
2013 C300
Did you get this resolved? I'm reluctant to upgrade my infotainment system since my warranty just ended! Anyone successfully update? I am paying for the yearly updates and am wondering if Mercedes would take care of things if the system bricks. Thanks, Art
Thread Starter
Newbie
Joined: Mar 2024
Posts: 4
Likes: 0
Mercedes CLA180 (2020)AMG-Line
so this is what happened.
I took it to the dealer... they tried infotainment update but failed, the dealer told me that i need an HDD change cos its ****ed.
I went home and called mercedes me support several times to complain cos i was also no longer under warranty. they sent me to a different.
They sent me to a different dealer and that dealer did the update again and it succeeded (guess it wasnt the hdd after all)
And since i complained to mercedes me support that their update did this... they covered the whole bill.... so i was only down about 500 miles of gas and 2 vacation days.
I took it to the dealer... they tried infotainment update but failed, the dealer told me that i need an HDD change cos its ****ed.
I went home and called mercedes me support several times to complain cos i was also no longer under warranty. they sent me to a different.
They sent me to a different dealer and that dealer did the update again and it succeeded (guess it wasnt the hdd after all)
And since i complained to mercedes me support that their update did this... they covered the whole bill.... so i was only down about 500 miles of gas and 2 vacation days.
Junior Member
Joined: May 2024
Posts: 28
Likes: 4
From: Halesowen, West Midlands.
CLA 200 AMG Line Executive 2023 facelift model, Cosmos Black with Sage Grey interior.
I did the update on 15.05.24 and I didn't notice any difference. You mention Art though. I have a memory stick attached with loads of albums. If I select artists there are genetic images of each artists (not album cover) but not sure if that is new or not as not had tge car long.
Thread Starter
Newbie
Joined: Mar 2024
Posts: 4
Likes: 0
Mercedes CLA180 (2020)AMG-Line
I did the update on 15.05.24 and I didn't notice any difference. You mention Art though. I have a memory stick attached with loads of albums. If I select artists there are genetic images of each artists (not album cover) but not sure if that is new or not as not had tge car long.
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Junior Member
Joined: May 2024
Posts: 28
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From: Halesowen, West Midlands.
CLA 200 AMG Line Executive 2023 facelift model, Cosmos Black with Sage Grey interior.
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