Xcurtx

Hey

So yesterday my car downloaded an update for tne infotainment system.

An d after restart i lost a bunch of functionality to the car. i no longer have online music with amazon, my rear camera doesnt work, my navigation says i have the wrong map data... and loads of other stuff not working or missing.

What can i do, any way i can undo this update? What would you guys do?

artseattle

Did you get this resolved? I'm reluctant to upgrade my infotainment system since my warranty just ended! Anyone successfully update? I am paying for the yearly updates and am wondering if Mercedes would take care of things if the system bricks. Thanks, Art

Xcurtx

so this is what happened.

I took it to the dealer... they tried infotainment update but failed, the dealer told me that i need an HDD change cos its ****ed.

I went home and called mercedes me support several times to complain cos i was also no longer under warranty. they sent me to a different.

They sent me to a different dealer and that dealer did the update again and it succeeded (guess it wasnt the hdd after all)

And since i complained to mercedes me support that their update did this... they covered the whole bill.... so i was only down about 500 miles of gas and 2 vacation days.

artseattle

Thanks for the update. If it wasn't for the annoying popup, I'd just skip it. Was there anything worthwhile with the update? Art

Xcurtx

nothing new feature wise, optimizations and car x communication updates and bug fixes.

N31PMR

I did the update on 15.05.24 and I didn't notice any difference. You mention Art though. I have a memory stick attached with loads of albums. If I select artists there are genetic images of each artists (not album cover) but not sure if that is new or not as not had tge car long.

Xcurtx

His name is 'Art' , he did not mean album art.

N31PMR

🤣...doh, I didn't think of that.

It says it only fixes software malfunctions, so probably wouldn't notice anything different, not even the album art..🤦