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CLE Class Coupe (C236) & Cabrio (A236) 2023-

Digital extras... Comfort data volume... Help!!!???

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Old Mar 18, 2026 | 05:47 PM
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2014 E350 4matic sport
Digital extras... Comfort data volume... Help!!!???
I am trying to fix issues with my digital extras/comfort data volume/ for 10 days now with MB customer service... I renewed my prescription for another year and I gained 4 extra digital extras...24 digital extras work perfect,but no 25 th...Tidal, Disney+, Amazon music, Spotify and a few games.. Very nice, and everything was great until I get part to accept terms and service for comfort data volume and i have error message... I spent over 90 mi with customer service for fix and no success..
I turned off my VPN,no change, private DNS,no change...
Deinstal and reinstalled app,no change...I have Google Pixel 9 Pro fold phone... Anyone here with same or similar problem... Please, advise??? Thanks
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Old Mar 18, 2026 | 09:55 PM
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Your phone settings have nothing to do with your car. You need a data plan for your car.
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Old Mar 19, 2026 | 06:50 AM
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2023 BMW M340i, 2025 MB CLE53 AMG
Originally Posted by VEKI
I am trying to fix issues with my digital extras/comfort data volume/ for 10 days now with MB customer service... I renewed my prescription for another year and I gained 4 extra digital extras...24 digital extras work perfect,but no 25 th...Tidal, Disney+, Amazon music, Spotify and a few games.. Very nice, and everything was great until I get part to accept terms and service for comfort data volume and i have error message... I spent over 90 mi with customer service for fix and no success..
I turned off my VPN,no change, private DNS,no change...
Deinstal and reinstalled app,no change...I have Google Pixel 9 Pro fold phone... Anyone here with same or similar problem... Please, advise??? Thanks
When you renewed, suddenly Tidal, Disney+, Amazon music, Spotify are now available?
Where are you located?
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Old Mar 19, 2026 | 08:11 AM
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Originally Posted by dudley07726
When you renewed, suddenly Tidal, Disney+, Amazon music, Spotify are now available?
Where are you located?
USA
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Old Mar 20, 2026 | 07:39 AM
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Originally Posted by VEKI
USA
Thank you.
Very odd that during the first free year, they're not all available. (I'm interested in Amazon Music.)
But when you pay, they are.
May I ask if you can take a picture and post it showing Amazon Music is available on your screen?
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Old Mar 20, 2026 | 08:38 PM
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I don’t mean to hijack this conversation, so apologies. What is included in Digital Extras that expire after 1 year of ownership? I am coming up on my anniversary this summer. I don’t use any of the streaming apps, but I do use the MB navigation with the traffic and road condition updates. Do those expire? Does something with the “digital headlights” expire?
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Old Mar 20, 2026 | 10:43 PM
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Traffic and road conditions will expire. Log in to digital extras to see it all: shop.mbusa.com/en-us/connect/cat/ALL/available
Last edited by Givmeabrek; Mar 20, 2026 at 10:52 PM.
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Old Apr 8, 2026 | 05:29 AM
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Originally Posted by dudley07726
Thank you.
Very odd that during the first free year, they're not all available. (I'm interested in Amazon Music.)
But when you pay, they are.
May I ask if you can take a picture and post it showing Amazon Music is available on your screen?
Yes,of course
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Old Apr 8, 2026 | 01:17 PM
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Originally Posted by dudley07726
Thank you.
Very odd that during the first free year, they're not all available. (I'm interested in Amazon Music.)
But when you pay, they are.
May I ask if you can take a picture and post it showing Amazon Music is available on your screen?



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