FUNNY story
Thread Starter
Member
Joined: Mar 2002
Posts: 135
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From: Chicago
CLK 430
FUNNY story
I was warming up the CLK this morning, with my very amusing daughter in the front seat.
She took it upon herself to do something that I haven't had to do...since I just purchased the vehicle.... she pushed the roadside assistance button.
When I looked down to see what she was doing, the red light was flashing. Shortly thereafter, the radio muted itself...interrupting my enjoyment of Jill Scott. :O)
I was trying to figure out how to get the radio to un-mute....and how to cancel what I figured was a call to our friends at MB. Pushing the button again didn't help....and soon...I heard a pleasant voice which said , "Mr Daniels...can I help you?"
I had to laugh...and apologize to the guy on the other end. He said "ok...I'll disconnect you". I heard a click...and the radio came back on !
The kid thought it was cool.....and yeah...it was kind of cool for her to hear my talking to a disembodied voice....particularly with no sign of my cell phone in sight !
quaz
She took it upon herself to do something that I haven't had to do...since I just purchased the vehicle.... she pushed the roadside assistance button.
When I looked down to see what she was doing, the red light was flashing. Shortly thereafter, the radio muted itself...interrupting my enjoyment of Jill Scott. :O)
I was trying to figure out how to get the radio to un-mute....and how to cancel what I figured was a call to our friends at MB. Pushing the button again didn't help....and soon...I heard a pleasant voice which said , "Mr Daniels...can I help you?"
I had to laugh...and apologize to the guy on the other end. He said "ok...I'll disconnect you". I heard a click...and the radio came back on !
The kid thought it was cool.....and yeah...it was kind of cool for her to hear my talking to a disembodied voice....particularly with no sign of my cell phone in sight !
quaz
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Joined: Mar 2002
Posts: 65
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From: Staten Island, NY
2000 CLK430 White/ Charcoal
haha funny story. A similar situation happened in my car as well. The day I brought it home, I was sitting in my garage playing with all the gadgets then I opened the console and I was like uhh what the hell does this wrench and "i" button do? So decided to press the both of them, then the buttons started flashing so I started to panic a bit so I decided to turn the car off. then out of the blue i hear a voice. I thought it was the voice of jesus himself. well not really but anyways, I was looking for the "off" button then there was an utter silence..... then I heard a voice, which scared the crap out of me, so I softly spoke to my car and said ...Kit?? Kit?? is that you? Its me, David hasselhoff.. speak to me! Then the MB operator was hysterically laughing then kindly turned the buttons off for me then vanished into thin air.
Thread Starter
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Joined: Mar 2002
Posts: 135
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From: Chicago
CLK 430
funny
That's funny....but I guess the real question is .... how do you cancel the call before it completes?
Looks like you have to wait for someone to answer on the other end to disconnect you!
quaz
Looks like you have to wait for someone to answer on the other end to disconnect you!
quaz
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Joined: Nov 2001
Posts: 100
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CLK 320
I accidentally called one day as well. Boy, did the Tele-aid operator scare the crap out of me!
Before disconnecting the line, however, I chatted with the Tele-Aid operator and asked him how many calls they get a day because I was curious about their business model.
He told me that on an average day they get about 5-10 airbags (the automatic distress call that the car sends out when the airbag is deployed), and about 15-25 emergency calls per day.
Given the hundreds of thousands of MBs sold each year with Tele-aid, I was expecting a larger number, but then again, maybe it is statically equivalent to the national average.
If you think about Tele-aid from a business standpoint, it only takes a few operators to handle that small volume. And all the operators do is inform the local emergency units (fire, ambulance, etc.) to the scene of the accident/emergency.
Sure, the satellites much cost a fortune (I'm sure they are timesharing them with other companies), but considering they get $240/year for each car, it sounds like a pretty good business to me.
Anyone know details on Tele-aid's profitability?
Before disconnecting the line, however, I chatted with the Tele-Aid operator and asked him how many calls they get a day because I was curious about their business model.
He told me that on an average day they get about 5-10 airbags (the automatic distress call that the car sends out when the airbag is deployed), and about 15-25 emergency calls per day.
Given the hundreds of thousands of MBs sold each year with Tele-aid, I was expecting a larger number, but then again, maybe it is statically equivalent to the national average.
If you think about Tele-aid from a business standpoint, it only takes a few operators to handle that small volume. And all the operators do is inform the local emergency units (fire, ambulance, etc.) to the scene of the accident/emergency.
Sure, the satellites much cost a fortune (I'm sure they are timesharing them with other companies), but considering they get $240/year for each car, it sounds like a pretty good business to me.
Anyone know details on Tele-aid's profitability?
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What if you don't subscribe to Teleaid, and you get into an accident. Will an operator still come online for assistance, or will you be lying off the side of the road? 
I'd rather pay a onetime thing if I ever needed it rather than $240 for a year.
I'd rather pay a onetime thing if I ever needed it rather than $240 for a year.
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Joined: Jan 2002
Posts: 216
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From: San Diego, CA
02 CLK 430 Coupe
To cancel the call all you have to do is push the telephone hang up button on the right side of the steering wheel.
As far as the roadside assistance, all Mercedes' come with lifetime roadside assistance and have for at least 20 years, but I do not know what happens if you don't pay for tele-aid as far as whether the car will still automatically notify them.
As far as the roadside assistance, all Mercedes' come with lifetime roadside assistance and have for at least 20 years, but I do not know what happens if you don't pay for tele-aid as far as whether the car will still automatically notify them.
