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MBUSA Red Tape: CLK55 AMG Production Stats Secret?? I GIVE UP!!

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Old 09-11-2002 | 08:37 AM
  #1  
karl k's Avatar
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From: Florida
2002 CLK 55 AMG Coupe ;)
MBUSA Red Tape: CLK55 AMG Production Stats Secret?? I GIVE UP!!

I GIVE UP!!

I have tried to get the following stats from MBUSA, - unsuccessfully.

After several attempts via e-mail, here is my first and MBUSA's last: LAME & PATHETIC!

Perhaps some of you might try your own contacts/methods/avenues, because it would be of interest, to know how RARE the CLK55 AMGs are!


FIRST ATTEMT TO OBTAIN STATS:

MailMaster <mailmaster@mbusa.com>

SUBJECT: 2001 and 2002 CLK 55 AMG coupe & cabriolet

FOR: Cathleen Dunne, Consumer Promotions,
Mercedes-Benz USA, LLC

Date: Thu, 27 Jun 2002 16:35:55 -0400

From: karl k

Dear Ms. Dunne:

I am a proud/enthusiastic owner of a 2002 CLK55 AMG.

Would appreciate subject production stats, eight (8) separate figures:

2001 and 2002 CLK 55 AMG coupe & cabriolet
manufactured, and how many were exported to the USA?

2001
Total produced:

1. Coupe: _____
2. Cabriolet: _____

2002
Total produced:

3. Coupe: _____
4. Cabriolet: _____

2001
Total exported to the uSA:

5. Coupe: ______
6. Cabriolet: ______

2002
Total exported to the USA:

7. Coupe: _______
8. Cabriolet: _______




THE LATEST RESPONSE FROM MBUSA:

Subject: SN 532941

Date: Sun, 1 Sep 2002 09:32:42 -0400
From: "Jan Barone" <baronej@mbusa.com>
To: karlk

Dear Mr. K.,

We have written to you on several occasions explaining that while we do have sales figures for some of our vehicles available on our website, we do not have production numbers for AMG models. In our July 10, 2002 response to you we explained that we are in the process of updating our Eebsite, and while we have no definitive information at this time, we do hope to have
the information you are requesting available on our website in the near future.

We solicit your understanding regarding our limitations to provide you with the exact information you are requesting as it is currently not available.

If you are still dissatisfied with this response, we invite you to contact a Customer Relations Representative at 1-800-FOR-MERCedes (1-800-367-6372).

Sincerely,

Jan Barone
Team Leader
Consumer Promotions
Mercedes-Benz USA, LLC
Old 09-11-2002 | 01:20 PM
  #2  
Petie's Avatar
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From: Charlotte, NC
2000 CLK430
"If you are still dissatisfied with this response, we invite you to contact a Customer Relations Representative at 1-800-FOR-MERCedes (1-800-367-6372)."


um, what response? he didnt answer any of your questions, and then wonders if you will be dissatisfied with his excuses. haha, nice way to end the letter.

Eric
Old 09-13-2002 | 07:12 PM
  #3  
FrankW's Avatar
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From: Diamond Bar, CA
white and whiter
Originally posted by Petie
"If you are still dissatisfied with this response, we invite you to contact a Customer Relations Representative at 1-800-FOR-MERCedes (1-800-367-6372)."


um, what response? he didnt answer any of your questions, and then wonders if you will be dissatisfied with his excuses. haha, nice way to end the letter.

Eric
the MB rep did answer his question. "we do not have production numbers for AMG models."
Old 09-13-2002 | 08:24 PM
  #4  
Petie's Avatar
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From: Charlotte, NC
2000 CLK430
haha yeah i guess he did....sorta....i find it a bit hard to believe that they dont have access to numbers like that......
Old 09-13-2002 | 09:04 PM
  #5  
KevinV's Avatar
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From: Southern California
2003 CLK430 Cabriolet
The CLK55 Cabriolets are only produced in 2002. 530 are released in the U.S. That's the only figure I know.
Old 09-15-2002 | 11:09 AM
  #6  
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They are pissing on your leg and telling you that it's raining!

If MBUSA cannot keep track of how many vehicles they import to North America, then how would they keep track of their finances? How would they file taxes without any problems?

I would respond telling them that you didn't spend $80k to be dicked around when you have a simple question about sales figures that can easily be answered.

If the monkey that you e-mailed cannot answer it, then surely he/she can quickly ask one of her superiors who would know.
Old 09-15-2002 | 07:22 PM
  #7  
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isnt JAN BARONE A WOMANS NAME? why you callin her a guy?
Old 09-15-2002 | 07:58 PM
  #8  
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From: Chicago
Volvo V90 CC
Originally posted by Accord
They are pissing on your leg and telling you that it's raining!
hahaha, that's a good one!
Old 09-16-2002 | 12:15 AM
  #9  
karl k's Avatar
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From: Florida
2002 CLK 55 AMG Coupe ;)
Originally posted by Accord
They are pissing on your leg and telling you that it's raining!

If MBUSA cannot keep track of how many vehicles they import to North America, then how would they keep track of their finances? How would they file taxes without any problems?

I would respond telling them that you didn't spend $80k to be dicked around when you have a simple question about sales figures that can easily be answered.

If the monkey that you e-mailed cannot answer it, then surely he/she can quickly ask one of her superiors who would know.
John - tnx for your sympathies!

I thought that the private sector would fire those lazy, incompetent bureaucrats, - hiding behind red tape at MBUSA headquarters.

It's truly pathetic that MBUSA has that kind of "QUALITY" personnel running their PR operation in the United States of America.

Simply disgraceful!!
Old 09-16-2002 | 01:15 PM
  #10  
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You had another thread about this, and I'll post it again here: you'll only find sales figures for the US. It's very unlikely that you'll find breakdowns for production or import, for past, present, or future. Only sales. That information is hard to find, but it is considered public. I couldn't find any public sales figures, at least broken down to any useful measure. http://www.daimlerchrysler.com has breakdowns for the Chrysler Group's cars, but none for MB.

They know exactly how many cars were produced, imported, sold, repaired, destroyed, and lost. They know exactly how much money they made and lost on each car. It's just that they're never going to tell you about it.

Last edited by marauder; 09-16-2002 at 01:17 PM.

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