Insane dealer service charges, or Boy Am I Glad I Have An Extended Warranty

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Jun 5, 2009 | 11:42 PM
  #1  
I took my Beast (2002, 11,458 miles) in to have a few things done:

- Oil, lube and filter (I don't reach 3,000 miles too often, and the chassis is creaking a bit over rough roads)
- Replace radio antenna (car is garaged and covered, but the antenna sticks out and just enough afternoon Sun gets in to roast the antenna and made it crack)
- Replace front center bar across the opening in the front grille (had caught the bumper on a concrete block at the end of a parking space; popped the center bar out)
- Replace front driver's side washer cover (the little thing near the headlight; keeps getting caught on my car cover and yanked off, apparently)

Not much, right? Figure a couple of parts, some labor ... I'm outta there for a couple, three hundred bucks, right?

Final bill: $4560.34

Let the roll call begin!

- Claimed the lower control arms were shot. Replaced. $622
- Replaced said antenna. $72
- Oil leak. Replaced main oil pan. $20 in parts. $1435 IN LABOR?!?
- Rear end smoking, they claimed. Replaced "differential side seals". $1006?!?
- Oil change. $88.50
- Reinstall front center bar and replace missing washer cover. $120.20
- Replaced motor mounts. $708
- Brake fluid renewal. $122.25
- Coolant renewal. $92.75

Total parts was $722.30, total labor was $3763.20

Now for the "good"(?) news:

All but $620.51 was covered by my Mercury Extended Warranty.

Between this time and one other time I needed to use it, I've had almost twice as much in charges paid for by my Extended Warranty as I paid for it. And it still has 2 years left to run!

If you're hesitant to get an Extended Warranty, let this be a lesson for you - do it!!!

P.S. The original impetus to bring the car in? The creaking at the end of a driveway or when going over rough roads? Still there.
Reply 0
Jun 5, 2009 | 11:54 PM
  #2  
WOW!!!
Priceless is more like it!! Good for you man. Good stuff
Reply 0
Jun 7, 2009 | 01:50 PM
  #3  
How do these warranty companies stay in business.....they have to know by now that the stealerships are messing around with them.
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Jun 7, 2009 | 03:36 PM
  #4  
It was probably a MB warranty I had an after market warranty I paid like 3k for and I never used it. So they got my money for free. I doubt an aftermarket one would have paid that all out especially a seal. My fan clutch seized took out my radiator water pump washer tank and a few other random parts and none was covered under my 3k easy care warranty. Every time I had an issue with my car none of it was covered.
Reply 0
Jun 7, 2009 | 04:37 PM
  #5  
I think his was issued by Mercury Insurance. They mainly offer auto insurance but also have ext warranty plans too. NYSE listed as MCY.
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Jun 8, 2009 | 10:24 AM
  #6  
Hmm maybe I should have invested in that one then. Nice to know I should have read that though doh.
Reply 0
Jun 8, 2009 | 07:34 PM
  #7  
I will def. have to get one of these when my CPO car expires about a year from now. I'll gladly pay $2k or a bit more for all that coverage...can I call them direct or have to go through a third party?
Reply 0
Jun 8, 2009 | 07:46 PM
  #8  
you just sold me i will be picking that insurance up.
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