You might already know this, ...
Senior Member
Joined: Aug 2005
Posts: 369
Likes: 3
From: CT
2008 CLK 63 Black Series, 2013 G63, 2014 RS5 Coupe, 2013 JKUR 10A
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
Senior Member
Joined: Aug 2005
Posts: 369
Likes: 3
From: CT
2008 CLK 63 Black Series, 2013 G63, 2014 RS5 Coupe, 2013 JKUR 10A
Here is the link to the Chat Session and a copy of the relevant response
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
Hi Jimmy,
The shift reprogramming is very costly, and we need to review this further.
There is no information at the dealers.
Riob Allan
Member
Joined: Dec 2006
Posts: 198
Likes: 0
From: San Diego
08 E63
Here is the link to the Chat Session and a copy of the relevant response
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Last edited by ShelleE55; May 23, 2008 at 08:04 PM.
Thread Starter
MBWorld Fanatic!
Joined: Feb 2004
Posts: 2,566
Likes: 7
'14 ML BT
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
I don't think my original post came from chat, but fair point nonetheless.
MBWorld Fanatic!
Joined: Aug 2002
Posts: 1,309
Likes: 86
From: Cave Creek, AZ and Newport Beach
'22 G 63 AMG, '21 GLE 53 AMG, '20 NSX
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Senior Member
Joined: Aug 2005
Posts: 369
Likes: 3
From: CT
2008 CLK 63 Black Series, 2013 G63, 2014 RS5 Coupe, 2013 JKUR 10A
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
