Senior Member
Quote:
Here is the link to the Chat Session and a copy of the relevant responseOriginally Posted by LZH
Dammit, bad news.....Hopefully they will come around. ET550 - can you provide me with the private lounge link where this was discussed ?
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
Senior Member
Quote:
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
And one more relevant response to a question regarding availability of the software:Originally Posted by ET550
Here is the link to the Chat Session and a copy of the relevant responsehttp://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
Hi Jimmy,
The shift reprogramming is very costly, and we need to review this further.
There is no information at the dealers.
Riob Allan
Member
Quote:
http://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.Originally Posted by ET550
Here is the link to the Chat Session and a copy of the relevant responsehttp://www.mercedes-amg.com/privatel...ead.php?t=2221
Hi Dennis,
We checked into this software updating for the CLK63 AMG Black Series and the cost of the software development was much higher than we anticipated. Based on this cost, the fact that we have not charged our owners in past for software upgrades and the cost to deliver this to each customer (this would need to be handled much in the same way a service action would), we are going to need to look at this much harder.
The software development and changes are quite a bit more extensive than one might expect.
Rob Allan
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Quote:
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Valid point Shelle, they do make it clear not to copy and paste "chat" text.Originally Posted by ShelleE55
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
I don't think my original post came from chat, but fair point nonetheless.
MBWorld Fanatic!
Quote:
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
If you cut and paste the link and someone joins the PL as the result you get brownie points for a referral.Originally Posted by ShelleE55
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Senior Member
Quote:
I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
Point takenOriginally Posted by ShelleE55
I am not trying to be a spoil sport here but please read the beginning email of every chat session on the Private Lounge.I like having access to information from MB USA product managers and AMG in Germany via the Private Lounge and I do not want them stop giving us this access because people are cutting and pasting Private Lounge info to other forms which you are not allowed to do. Any one who owns an AMG can join the Private Lounge and read all of this information. Cutting and pasting the links are fine but cutting and pasting the information is not.
Like I said not trying to be the forum police but they may stop providing this information to us on the Private Lounge if they know people are cutting and pasting it on other public forums.
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