Steering issue
08-28-2021, 11:43 PM
#1
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Thread Starter
Steering issue
Last week i had the rear tires replaced on my 2016 gt s.
When I picked up the car the steering was not responsive, very stiff, but they had the tires at 37/42 so i adjusted it to 32/34 but it is still super stiff, and still at 31/34
If I take my hands off the wheel no drift, so alignment seems fine in that regard.
the service advisor had asked if I wanted an alignment but since it was rears I thought no I don't need it, I guess I did?
I noticed they took the fronts off when they were checking the brakes, as there are chalk marks.
So i will need to take it in Monday for an alignment?
I got the rears and fronts changed before and never had this issue.
I wonder if when they took off the fronts did they swap them by accident lol, is that even possible?
When I picked up the car the steering was not responsive, very stiff, but they had the tires at 37/42 so i adjusted it to 32/34 but it is still super stiff, and still at 31/34
If I take my hands off the wheel no drift, so alignment seems fine in that regard.
the service advisor had asked if I wanted an alignment but since it was rears I thought no I don't need it, I guess I did?
I noticed they took the fronts off when they were checking the brakes, as there are chalk marks.
So i will need to take it in Monday for an alignment?
I got the rears and fronts changed before and never had this issue.
I wonder if when they took off the fronts did they swap them by accident lol, is that even possible?
08-29-2021, 09:04 AM
#2
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
It’s easy to check if the correct tires are on the correct sides, and if your tires are directional, you’ll see an arrow pointing in the direction of rotation on the sidewall.
If your steering is stiff, I would check the power steering fluid ASAP! You may have a leak, which could make it very difficult to steer and pose a safety hazard.
If your steering is stiff, I would check the power steering fluid ASAP! You may have a leak, which could make it very difficult to steer and pose a safety hazard.
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MercAMGgts2016 (08-29-2021)
08-29-2021, 11:05 AM
#3
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Thread Starter
It’s easy to check if the correct tires are on the correct sides, and if your tires are directional, you’ll see an arrow pointing in the direction of rotation on the sidewall.
If your steering is stiff, I would check the power steering fluid ASAP! You may have a leak, which could make it very difficult to steer and pose a safety hazard.
If your steering is stiff, I would check the power steering fluid ASAP! You may have a leak, which could make it very difficult to steer and pose a safety hazard.
Is this something I should also be getting done as part of maintenance? I don’t think I have had it done since new.
08-29-2021, 11:18 AM
#4
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
otherwise, just annual oil changes and brake flush every 2 years.
Don’t do the “A” or “B” service - waste of money.
08-29-2021, 12:40 PM
#5
Member
This brings up a couple of issues on my new to me 2017. I think I noticed having a 245 and a 265 front tire. I assume there is no proper reason for that? My car says it's due for an AF service. I plan to take it in just to hopefully find out the service history on the car (I have none). What's an AF service?
08-29-2021, 01:07 PM
#6
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This brings up a couple of issues on my new to me 2017. I think I noticed having a 245 and a 265 front tire. I assume there is no proper reason for that? My car says it's due for an AF service. I plan to take it in just to hopefully find out the service history on the car (I have none). What's an AF service?
the GTS OEM I think is:
265/35 ZR 19 (F); 295/30 ZR 20 (R)
I have never heard of an AF Service. The display usually says A or B Service is required.
08-29-2021, 07:27 PM
#7
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Bentley Continental GT; AMG GT
I want to address an item you mentioned about injector flush. Before I do, let me mention you're getting wise advice from Surge.
Injector flush is used to solve specific identified engine issues. Those issues are:
- Engine runs very rough
- One, multiple or all the cylinders are not firing.
- The engine does not make power.
- Engine does not want to start.
- Bad emissions
- Bad Fuel Consumption
- CEL on Misfires
Some information about gasolines - If you're using a TOP TIER fuel (and it's almost impossible to not find one today), then fuel injectors are getting a "flush" constantly. I am religious about top tier and particularly like Chevron with techron. Techron came out in the 80s (at least). I used it religiously in my BMW M6 and have never stopped in any car I've owned. I substitute Shell with V-power, but prefer Chevron. I go out of my way to get one of these fuels. If you do this you will not likely ever need an injector flush.
Most people who own these cars are not going around shopping the cheapest gas they can find. I'm guessing you're not like that either. ALWAYS use a top tier fuel - even Costco is now top tier.
On the topic of repair shops (whether an independent or a dealer) - Some shops get aggressive with selling services. They "pitch" services to the "non-suspecting" customer. These services are often the types that are hard to verify, hard to tell whether they really performed the service. To the shop managers/GMs/Owners, no harm, no foul if they charge you a couple hundred dollars to do some service such as an injector flush because they convinced you needed it. And, fact is, they might not even do the service BC there is no way of actually telling unless you stood there and watched them all day. You're falsely happy, they're happy with the revenues.
On shops that do this (a lot of them out there including dealers today), it is a GOOD THING!!! BC, you now have a datapoint. A shop that pitches services that are hard to ID means that they're probably boosting back room revenues this way. Once again, no harm, no foul if you don't mind "tipping" the service dept a couple hundred dollars as these services are probably never actually done, but they don't mind collecting the dollars if they feel confident about convincing you the service was needed. Keep using the service if you're comfortable with them, BUT now you can keep an eye out if they continue to pitch you stuff that brings in $ at your expense and seems to be not too necessary.
I know if they did "injector flush" w/o an identified issue, there will be other "services" coming up.
Last edited by Acta_Non_Verba; 08-29-2021 at 07:47 PM.
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08-29-2021, 07:58 PM
#8
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Excellent advice, @Acta_Non_Verba ! You’re a perfect example of what makes this forum so valuable.
08-29-2021, 08:14 PM
#9
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Thread Starter
Excellent advice, @Acta_Non_Verba ! You’re a perfect example of what makes this forum so valuable.
08-29-2021, 08:19 PM
#10
Member
Thread Starter
Hi Gordon,
I want to address an item you mentioned about injector flush. Before I do, let me mention you're getting wise advice from Surge.
Injector flush is used to solve specific identified engine issues. Those issues are:
Some information about gasolines - If you're using a TOP TIER fuel (and it's almost impossible to not find one today), then fuel injectors are getting a "flush" constantly. I am religious about top tier and particularly like Chevron with techron. Techron came out in the 80s (at least). I used it religiously in my BMW M6 and have never stopped in any car I've owned. I substitute Shell with V-power, but prefer Chevron. I go out of my way to get one of these fuels. If you do this you will not likely ever need an injector flush.
Most people who own these cars are not going around shopping the cheapest gas they can find. I'm guessing you're not like that either. ALWAYS use a top tier fuel - even Costco is now top tier.
On the topic of repair shops (whether an independent or a dealer) - Some shops get aggressive with selling services. They "pitch" services to the "non-suspecting" customer. These services are often the types that are hard to verify, hard to tell whether they really performed the service. To the shop managers/GMs/Owners, no harm, no foul if they charge you a couple hundred dollars to do some service such as an injector flush because they convinced you needed it. And, fact is, they might not even do the service BC there is no way of actually telling unless you stood there and watched them all day. You're falsely happy, they're happy with the revenues.
On shops that do this (a lot of them out there including dealers today), it is a GOOD THING!!! BC, you now have a datapoint. A shop that pitches services that are hard to ID means that they're probably boosting back room revenues this way. Once again, no harm, no foul if you don't mind "tipping" the service dept a couple hundred dollars as these services are probably never actually done, but they don't mind collecting the dollars if they feel confident about convincing you the service was needed. Keep using the service if you're comfortable with them, BUT now you can keep an eye out if they continue to pitch you stuff that brings in $ at your expense and seems to be not too necessary.
I know if they did "injector flush" w/o an identified issue, there will be other "services" coming up.
I want to address an item you mentioned about injector flush. Before I do, let me mention you're getting wise advice from Surge.
Injector flush is used to solve specific identified engine issues. Those issues are:
- Engine runs very rough
- One, multiple or all the cylinders are not firing.
- The engine does not make power.
- Engine does not want to start.
- Bad emissions
- Bad Fuel Consumption
- CEL on Misfires
Some information about gasolines - If you're using a TOP TIER fuel (and it's almost impossible to not find one today), then fuel injectors are getting a "flush" constantly. I am religious about top tier and particularly like Chevron with techron. Techron came out in the 80s (at least). I used it religiously in my BMW M6 and have never stopped in any car I've owned. I substitute Shell with V-power, but prefer Chevron. I go out of my way to get one of these fuels. If you do this you will not likely ever need an injector flush.
Most people who own these cars are not going around shopping the cheapest gas they can find. I'm guessing you're not like that either. ALWAYS use a top tier fuel - even Costco is now top tier.
On the topic of repair shops (whether an independent or a dealer) - Some shops get aggressive with selling services. They "pitch" services to the "non-suspecting" customer. These services are often the types that are hard to verify, hard to tell whether they really performed the service. To the shop managers/GMs/Owners, no harm, no foul if they charge you a couple hundred dollars to do some service such as an injector flush because they convinced you needed it. And, fact is, they might not even do the service BC there is no way of actually telling unless you stood there and watched them all day. You're falsely happy, they're happy with the revenues.
On shops that do this (a lot of them out there including dealers today), it is a GOOD THING!!! BC, you now have a datapoint. A shop that pitches services that are hard to ID means that they're probably boosting back room revenues this way. Once again, no harm, no foul if you don't mind "tipping" the service dept a couple hundred dollars as these services are probably never actually done, but they don't mind collecting the dollars if they feel confident about convincing you the service was needed. Keep using the service if you're comfortable with them, BUT now you can keep an eye out if they continue to pitch you stuff that brings in $ at your expense and seems to be not too necessary.
I know if they did "injector flush" w/o an identified issue, there will be other "services" coming up.
He didn’t actually offer it, once home I noticed that it was shown as declined on the invoice.
So a bit of a grey area there, but glad you took the time to educate me on it.
I always use chevron 94 techron.
I’m still a bit unclear as to how often people get their alignment done on these cars.
Should I have known to get it done?
thx
08-30-2021, 01:54 AM
#11
While I also prefer Chevron (or Shell as a second choice), beware that few people are willing to pay the extra for the 94 grade. As such, I'd be sure to always purchase it from a station where you can verify that a reasonable quantity is sold ... i.e., so you're not getting fuel that's been sitting in their tanks for months. In my case, I only get it from a station that near our local track.
08-30-2021, 09:47 AM
#12
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‘24 BMW iX M60
Thank you for this info, as I will be calling MB service in the morning to book an alignment I will not need to also discuss this injector service with the advisor.
He didn’t actually offer it, once home I noticed that it was shown as declined on the invoice.
So a bit of a grey area there, but glad you took the time to educate me on it.
I always use chevron 94 techron.
I’m still a bit unclear as to how often people get their alignment done on these cars.
Should I have known to get it done?
thx
He didn’t actually offer it, once home I noticed that it was shown as declined on the invoice.
So a bit of a grey area there, but glad you took the time to educate me on it.
I always use chevron 94 techron.
I’m still a bit unclear as to how often people get their alignment done on these cars.
Should I have known to get it done?
thx
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Surge (08-30-2021)
08-30-2021, 08:09 PM
#13
Member
Thread Starter
***Issue resolved***
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
08-30-2021, 08:55 PM
#14
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W463 G550 / C190 GTC //prev: W204 C63 507 / R170
***Issue resolved***
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
I have never heard of any steering column adjustment being required for the GT. Maybe I missed it, but have never heard anything about this on this forum.
I’m worried they just gave you the runaround… the classic: ‘that steering feel is normal, we performed a service bulletin on the steering column… they are all like that’.
Also, I don’t think you ever answered about the tire sizes and orientation…
08-30-2021, 10:35 PM
#15
Member
Thread Starter
Sorry, I don’t understand - are you saying that the service tech told you that the odd steering feel is normal? Because they “adjusted” something in the steering column?
I have never heard of any steering column adjustment being required for the GT. Maybe I missed it, but have never heard anything about this on this forum.
I’m worried they just gave you the runaround… the classic: ‘that steering feel is normal, we performed a service bulletin on the steering column… they are all like that’.
Also, I don’t think you ever answered about the tire sizes and orientation…
I have never heard of any steering column adjustment being required for the GT. Maybe I missed it, but have never heard anything about this on this forum.
I’m worried they just gave you the runaround… the classic: ‘that steering feel is normal, we performed a service bulletin on the steering column… they are all like that’.
Also, I don’t think you ever answered about the tire sizes and orientation…
Tire size and direction mounted is correct.
08-31-2021, 03:54 AM
#16
Super Member
***Issue resolved***
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
Today I drove over to the dealership anticipating the need for a tech to drive the car in order to ascertain if I had a steering problem.
Got there and spoke with my service advisor and he informed me that there was indeed a different feel to the steering on the vehicle due to their performing a steering column adjustment. He say they tightened up the components in the column as a service bulletin type thing.
I should have called him instead of a visit lol
There was nothing on my invoice
Anyways, maybe this will save someone else scratching their head over the very different feel of the steering wheel after they get their car back on a service visit.
Thanks for your posts on this topic
That sounds ridiculous to me. If my service advisor told me this, I would feel ripped off.
What is this supposed to have to do with the steering column adjustment? (For vehicles with electric servo in the steering column, o.k. possible)
Please let the changes be explained to you in detail. Let him print out the service bulletin for you.I'm curious about that.
Kind Regards
Stenzel
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57 GTR (08-31-2021)
08-31-2021, 03:10 PM
#17
Steering Column Adjustment? Ha ! Sounds like they cleaned up the Cahnooder Valve and it fixed the problem. Sounds to me somebunny forgot to do something while they were under there.
