Just got recall letter

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Old 10-25-2021, 04:47 AM
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Angry Just got recall letter

I just got my driveshaft recall letter in the mail. I checked the VIN prior to my purchase (spring 2020), and have checked it a few times since. The recall has never showed up until now. Did they expand the recall, or are they just slow in notification? Seems like the VIN search would have shown. 2016 GTS.

I'm kinda irritated TBH.

Last edited by Theweezersdad; 10-25-2021 at 04:47 AM. Reason: Added info.
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Old 10-25-2021, 08:00 AM
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I think they're replacing all of them, but I'm guessing they have a materials supply issue. Carfax keeps sending emails to me about an open recall on my 17 for the driveshaft. I texted a copy of the recall # to my dealer. He texted back and said to wait until I received a letter from MB. Sounds like I am waiting for the one you just received. I've been receiving the Carfax notices since January.

I'm also guessing if I just go out and break the driveshaft, they'd come up with one, but I'm not really sure I'm desperate yet.
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Old 10-25-2021, 08:33 AM
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I think they’re slowly replacing all of them as well. I just got off the phone with my SA and She is telling me they are spreading the letters around but in her system it says pending, which means that the shaft is not available for my car and she will call me when it becomes active. Apparently letters get sent like this all the time And it causes a lot of confusion. Bottom line is nothing you can do until it becomes active and then they supply the parts.
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Old 10-28-2021, 08:42 PM
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What do you mean by “all of them” — all the 2016 GT and GTS?
Old 10-28-2021, 09:38 PM
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All GT used same drive shaft

16s and 17s were before new shaft design.
Old 10-29-2021, 02:06 PM
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I have a 16 AMG GTS Edition 1 with a 11/14 production date but have yet to get a recall letter re: driveshaft. 🤔
Old 11-08-2021, 02:04 PM
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Originally Posted by JMalanox
I have a 16 AMG GTS Edition 1 with a 11/14 production date but have yet to get a recall letter re: driveshaft. 🤔
Make an appointment and get it done. The separation of the drive shaft for our model year cars is not the matter of how it's the natter of when.
Old 11-09-2021, 06:56 PM
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This and that.
I have also gotten this letter for my 16 AMG GTS. I called the dealer and apparently the parts are not in yet as of a month ago when I called. I haven’t hear anything since and I have now parked the car for winter so I guess I am not getting this done until spring or something when I pull out the car again.
Old 11-10-2021, 06:42 AM
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Originally Posted by AMG 17GT
All GT used same drive shaft

16s and 17s were before new shaft design.
With the engine out earlier this year (May) I opted to replace my old style (in perfect condition drive shaft) drive shaft for the new beefed up model.

In order to see the difference, hereby pictures from the original shaft and the beefed up model and it's part number.

To see what is currently installed on your car remove the inspection cover on the shafts housing/tunnel (near the engine) and rotate the shaft until you can see the labels.

Best H


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Old 11-10-2021, 07:19 AM
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Wow. Big difference.

by looking now, it’s self evident why they changed it out.
Old 11-10-2021, 07:57 AM
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Originally Posted by Hendrik Koster
With the engine out earlier this year (May) I opted to replace my old style (in perfect condition drive shaft) drive shaft for the new beefed up model.

In order to see the difference, hereby pictures from the original shaft and the beefed up model and it's part number.

To see what is currently installed on your car remove the inspection cover on the shafts housing/tunnel (near the engine) and rotate the shaft until you can see the labels.

Best H


Good info Hendrik
Old 11-10-2021, 07:50 PM
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Originally Posted by Acta_Non_Verba
Good info Hendrik
Hi,

.... and good pictures. Pictures always make it more interesting.

The connection / gluing on the flange is a lot more massive.

@ Hendrik:
Is the shaft diameter also bigger? You have surely measured it.:-) and had the old shaft (07 00) one piece or also welded flanges?

Definitely looks the new one, more trustworthy.


To complete the informations, there were at least, following versions:

No. 1. A190 410 06 00 -> Was not allowed to use, after expansion. (According to WIS EPC). Replaced by:

No. 2: A190 410 07 00 -> installed until 03/13/2017 (not verified, matches the timing of the recall document) Replaced by: ->

No. 3: A190 410 14 00 -> Replaced by:

No. 4: A190 410 23 00 -> Is the latest version. Still :-)



Best regards

Stenzel

Last edited by Stenzel-Germany; 11-11-2021 at 12:31 PM. Reason: additions
Old 11-10-2021, 08:30 PM
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Originally Posted by Stenzel-Germany
No. 1. A190 410 06 00 -> Was not allowed to use, after expansion. (According to WIS). Replaced by:

No. 2: A190 410 07 00 -> Replaced by:

No. 3: A190 410 14 00 -> Replaced by:

No. 4: A190 410 23 00 -> Is the latest version.
Thank you, Stenzel.

Does WIS have the Dates when the above Versions were replaced?

My understanding is that there are Recalls on even U.S.A. Model Year "2018" GT R

Old 11-11-2021, 09:31 AM
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I called my local MB dealer and they have the drives shafts in, but had to order hardware. Getting it done in two weeks.
Old 11-11-2021, 11:45 AM
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Originally Posted by MBNRG
Thank you, Stenzel.

Does WIS have the Dates when the above Versions were replaced?

My understanding is that there are Recalls on even U.S.A. Model Year "2018" GT R
Hi,

First, sorry for my mistake. Did not have the info from the WIS. The information is in the EPC.

Unfortunately, my current version is early 2017. GTR / GTC is still there. But not as completely as GT / GTS . And found litte bugs/errors.
D
efinitely need/make a update.

In my 2017 EPC found no change date for the shafts.

Generally, sometimes, up to which VIN is installed, or sometimes the model year b.z.w. the MB year of change (AEJ) as codes.
And the "replaced by" and "now forbidden parts" information. And of course the code (equipment / editions / colors) dependent variants.

Thanks you and Hendrik for the informations.

Must definitely check which shaft is installed in the GTR (Build 09/2017). According to my early 2017 EPC, it would be the old number. A190 410 07 00.
A190 410 07 00 -> installed until 03/13/2017 (not verified, found this information at a dealer) Must have: A190 410 14 00

Edit: Found a dismantelt GTR Build 05.2017. They have A190 410 14 00

Already know how it ends. The next spare part (A190 410 23 00) in stock.



Best regards

Stenzel

Last edited by Stenzel-Germany; 11-11-2021 at 04:45 PM.
Old 11-11-2021, 12:28 PM
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Originally Posted by MBNRG
........My understanding is that there are Recalls on even U.S.A. Model Year "2018" GT R
Chronology :

By mid-2020,
MBAG observed that the number of isolated reports from the field increased slightly where customers had reportedly experienced issues with the performance of the transmission and some events where the vehicle lost motive power on their vehicle.
The data did not suggest a larger trend and the possibility that the bonding performance of the parts was due to individual customers tuning their AMG vehicles in excess of factory specifications.
However, since there had already been a recall affecting the carbon fiber driveshaft in 2019 (NHTSA ID 19V457)
BAG requested a return of parts from the field to analyze if these cases were potentially caused by the same cause.
The returned parts from the field were analyzed thoroughly by a third-party facility including a mass spectrometry analysis, which indicated the presence of residue on the driveshaft and flanges.
In particular, the presence of residue from potassic, fatty acids, quaternary ammonium compound and fatty alcohol polyglycolether was observed.
The presence of these substances suggested that the parts had not been sufficiently cleaned at the supplier prior to installation in the vehicle.

This was in contrast to the recall in 2019, where - due to a deviation in the process of the supplier - the driveshaft was wrapped in protective paper that left a silicone residue on the driveshaft surface.
In parallel, a detailed warranty analysis was conducted and further potentially affected parts were returned from the field for analysis.

In Spring 2021,
as part of that effort, additional parts were also found to contain the same types of residue on the driveshaft as those identified in the analysis started in 2020.
Furthermore, the potentially affected vehicles in the field were identified.

On June 18, 2021,
MBAG decided to conduct a recall to address the issue.

Description of Remedy Program :
An authorized Mercedes-Benz dealer will check the carbon-fiber driveshaft on the affected vehicles and replace it, if necessary

MBUSA does plan to provide notice about pre-notice reimbursement to owners since most of the involved vehicles would have been previously subject to the condition described and customers who have already paid to have this recall condition corrected may be eligible to receive reimbursement.

How Remedy Component Differs from Recalled Component :
The remedy drive shafts include engine/transmission flanges that have undergone a lathing process to eliminate any potentially remaining residue.

Remedy Part:
Carbon-fiber driveshaft (A1904102300) Identify How/When Recall Condition was.

Corrected in Production :

"A change in the production procedure of our supplier ensures that this issue can no longer occur from March 23, 2017 onwards"




Hi,


Attached the 2019 / 2021 recall papers. Complete PDF are attached. Above is a 2021 excerpt.

Affects all GT if it was built befor March 22th, 2017. Shouldn't every GT get a new shaft before this date?

I always get confused because the model years, an 18 in the USA, is a 17 in Europe.


@
MBNRG: 18 = 17. Look into a VIN decoder, or send me your VIN via PN. Then you know the exact date of manufacture.


@Hendrik, I hope you got your new one, without big payment.(must about 2000.- USD?)


best regards

Stenzel
Attached Files
File Type: pdf
Recall Shaft 2019.PDF (210.9 KB, 113 views)
File Type: pdf
Recall shaft 2021.PDF (209.9 KB, 157 views)

Last edited by Stenzel-Germany; 11-11-2021 at 01:19 PM.
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Old 11-11-2021, 01:37 PM
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Hi,

https://www.ebay.com/itm/313085944413


When I look at the execution, in comparison with the pictures of Hendrik.
The barely legible part number on the shaft.
It looks to me as if the seller "
mbenzmotorsports" accidentally mixed up something.


best regards.

Stenzel
Old 11-18-2021, 01:43 PM
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Interesting Thread. I have a 2018 GT. Manufactured during 2017. I have emailed MB New Zealand to see what they know about the recall. No reply as yet and it's been a week. I would imagine it's a worldwide recall?
Old 11-18-2021, 11:13 PM
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Question: my 2016 GTS car shows per vin that it already has had driveshaft recall done by previous owner (Before I purchased the car).

Since there are now 4 versions (improvements) of the part, if mine was replaced with version 2 or 3, do I need to go back and request latest revision of the part?

Should MBUSA be sending me a letter at some point or should I ask dealer to look into the system?

I think if each version of the part is some improvement making the previous part insufficient, then it needs replacement again?
Old 11-19-2021, 12:30 AM
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Originally Posted by 4wheelz
Question: my 2016 GTS car shows per vin that it already has had driveshaft recall done by previous owner (Before I purchased the car).

Since there are now 4 versions (improvements) of the part, if mine was replaced with version 2 or 3, do I need to go back and request latest revision of the part?

Should MBUSA be sending me a letter at some point or should I ask dealer to look into the system?

I think if each version of the part is some improvement making the previous part insufficient, then it needs replacement again?
I have never heard of this. One replacement is all that’s needed. Where did you get your info?!
Old 11-19-2021, 07:00 AM
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Originally Posted by Surge
I have never heard of this. One replacement is all that’s needed. Where did you get your info?!
@Surge scroll back up and look at post #12 - from what Stenzel is saying, it appears there has been 4 revisions of the part to date.

“To complete the informations, there were at least, following versions:

No. 1. A190 410 06 00 -> Was not allowed to use, after expansion. (According to WIS EPC). Replaced by:

No. 2: A190 410 07 00 -> installed until 03/13/2017 (not verified, matches the timing of the recall document) Replaced by: ->

No. 3: A190 410 14 00 -> Replaced by:

No. 4: A190 410 23 00 -> Is the latest version.”
Old 11-19-2021, 07:10 AM
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Right, thanks. My point is we have no evidence that the originally replaced driveshafts failed. MB changing part numbers and (what seems to be) improving parts is great; I wouldn’t worry that we all need the latest driveshaft.
is there anyone for whom a replacement shaft failed (ie, after the recall)?
Old 11-19-2021, 05:55 PM
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Posted this in the wrong thread, meant to post it here

just as a heads up, my service advisor did say the new driveshaft also comes with a software update. So I'm going to be flashing my ECU back to stock so I don't lose my tune (its $100 or so if your tune gets wiped for the license)... So if you have a tune you may want to revert to stock first and the re-flash when you get it back.
Old 11-19-2021, 09:17 PM
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Originally Posted by Surge
Right, thanks. My point is we have no evidence that the originally replaced driveshafts failed. MB changing part numbers and (what seems to be) improving parts is great; I wouldn’t worry that we all need the latest driveshaft.
is there anyone for whom a replacement shaft failed (ie, after the recall)?
makes sense - I suppose it could be reasoned this way, as in “who has had a revision 2 or 3 part fail” - but if revision 2 & 3 are truly fine, then what keeps changing to bring them to revision 4 now? There must be a reason to improve it still?

From manufacturing side, once a part is made, the heavy cost up front is developing and tooling, then you pump out 10000. If the part must be revised now 4 times in only a few years, that is considerable expense on design/testing/production side, so there must be a reason/incentive for them to revise the part, no?

I would think a component like this is not remade/revised every model year, just like there is no reason to redesign a rotor each year, they make an optimal design and then pump out 10000 and use them across 10 models and only change it if there’s an issue.
Old 11-20-2021, 07:59 AM
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Originally Posted by Mark_Herring
Interesting Thread. I have a 2018 GT. Manufactured during 2017. I have emailed MB New Zealand to see what they know about the recall. No reply as yet and it's been a week. I would imagine it's a worldwide recall?
Most Likely not but your best bet is to take it to a dealership and have them look up the serial number on the DS.


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