Dealer Damages Pristine 2020 AMG GTA
Super Member
Joined: Dec 2020
Posts: 564
Likes: 453
From: Germany
AMG GTR
Hi,
My personal opinion:
Point this out to a future buyer. Show disassembled car pictures. It's all ok.
I would perceive a car fax message as something "worse".
As long as damage can be repaired with normal tools (parts replaced) WITHOUT RESIDUE, it is not an "accident".
An exchanged NEW part that is professionally painted and assembled corresponds to the delivery condition.
Anyone who doubts this, has an "accident" even after the first inspection.
Screws were opened, parts (e.g. seals) were exchanged...... :-):-)
Best regards
Stenzel
My personal opinion:
Point this out to a future buyer. Show disassembled car pictures. It's all ok.
I would perceive a car fax message as something "worse".
As long as damage can be repaired with normal tools (parts replaced) WITHOUT RESIDUE, it is not an "accident".
An exchanged NEW part that is professionally painted and assembled corresponds to the delivery condition.
Anyone who doubts this, has an "accident" even after the first inspection.
Screws were opened, parts (e.g. seals) were exchanged...... :-):-)
Best regards
Stenzel
MBWorld Fanatic!
Joined: May 2008
Posts: 2,524
Likes: 1,007
From: Overland Park, KS
‘24 BMW iX M60
The car was delivered to my house this afternoon and has been tucked away next to my other GT. I went over the paperwork and saw that the technician had adjusted my tire pressures to 36/39. I wrote my service rep and he said it was his oldest, most trusted technician and that he knew what he was doing. I sent a photo of the label on the inside of the fuel lid and got a mea culpa. I hope that when I drive the car the light doesn't come on telling me it's got an oil overfill. (It took me three years to train the service reps when I had my GT coupe that there was a specific way to change the oil; you'd think that now that there are so many 4 liter V8 AMGs that they would learn. But apparently the service techs can't be bothered to read the labels inside the fuel lids, so who knows what else they can't do right.)
The dealer will remain nameless. It was not a great A Service experience.
The dealer will remain nameless. It was not a great A Service experience.
I am not stating that the tyre pressures the tech set were correct, but there are generally two sets of tyre pressures recommended for German vehicles. The pressures you see on the fuel flap and/or the door area are generally those for high speed/high load circumstances, and then there are the lower pressures for lower speed, (generally less than 150kph iirc) and lighter loads, (2 people and a suitcase or two) that you’ll find in the owner’s manual.
It is the lower pressures that are the one’s we should be following for daily use, but again, you have to go looking for them. Is there a chance that the tech knows/believes that there are two different pressures available for the SL based on circumstances?
Bish
Thread Starter
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Joined: Sep 2017
Posts: 1,025
Likes: 706
From: Santa Monica Mountains
2025 Lucid Air Grand Touring, 2022 F-150, 1926 Rolls-Royce SSG roadster
Scott,
I am not stating that the tyre pressures the tech set were correct, but there are generally two sets of tyre pressures recommended for German vehicles. The pressures you see on the fuel flap and/or the door area are generally those for high speed/high load circumstances, and then there are the lower pressures for lower speed, (generally less than 150kph iirc) and lighter loads, (2 people and a suitcase or two) that you’ll find in the owner’s manual.
It is the lower pressures that are the one’s we should be following for daily use, but again, you have to go looking for them. Is there a chance that the tech knows/believes that there are two different pressures available for the SL based on circumstances?
Bish
I am not stating that the tyre pressures the tech set were correct, but there are generally two sets of tyre pressures recommended for German vehicles. The pressures you see on the fuel flap and/or the door area are generally those for high speed/high load circumstances, and then there are the lower pressures for lower speed, (generally less than 150kph iirc) and lighter loads, (2 people and a suitcase or two) that you’ll find in the owner’s manual.
It is the lower pressures that are the one’s we should be following for daily use, but again, you have to go looking for them. Is there a chance that the tech knows/believes that there are two different pressures available for the SL based on circumstances?
Bish
Dealers typically set the pressures high and I forgot to tell the service rep to set the pressures at 32/33 (1 lb. over), which I usually do.
A few years ago I picked up a new BMW M4 (pre SpongeBob Squarepants front end) and after the PPI the car was turned over to me with 45+ lbs pressure in all 4 tires. While California law now requires service departments to check and set tire pressures as part of any service (a supposed gas-saving thing), my experience is that the techs treat all cars of the same make the same and set them all without regard to what the label tells them to do.
PS: GT, not SL.
Last edited by MalibuScott; Aug 16, 2023 at 04:22 PM. Reason: Tpyo
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Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Bish on my filler cap the label recommends 31/32 in two places, when driving the vehicle under 155 mph and when driving it under 149 mph. (Different tire sizes.) There are higher pressure recommendations for high speed driving (Autobahn, I assume) and for snow tires.
Dealers typically set the pressures high and I forgot to tell the service rep to set the pressures at 32/33 (1 lb. over), which I usually do.
A few years ago I picked up a new BMW M4 (pre SpongeBob Squarepants front end) and after the PPI the car was turned over to me with 45+ lbs pressure in all 4 tires. While California law now requires service departments to check and set tire pressures as part of any service (a supposed gas-saving thing), my experience is that the techs treat all cars of the same make the same and set them all without regard to what the label tells them to do.
PS: GT, not SL.
Dealers typically set the pressures high and I forgot to tell the service rep to set the pressures at 32/33 (1 lb. over), which I usually do.
A few years ago I picked up a new BMW M4 (pre SpongeBob Squarepants front end) and after the PPI the car was turned over to me with 45+ lbs pressure in all 4 tires. While California law now requires service departments to check and set tire pressures as part of any service (a supposed gas-saving thing), my experience is that the techs treat all cars of the same make the same and set them all without regard to what the label tells them to do.
PS: GT, not SL.
Member
Joined: Nov 2015
Posts: 118
Likes: 37
From: Dominican Republic
2022 G63, 2023 GLA 45S
I hope that when I drive the car the light doesn't come on telling me it's got an oil overfill. (It took me three years to train the service reps when I had my GT coupe that there was a specific way to change the oil; you'd think that now that there are so many 4 liter V8 AMGs that they would learn. But apparently the service techs can't be bothered to read the labels inside the fuel lids, so who knows what else they can't do right.)
MBWorld Fanatic!
Joined: Dec 2013
Posts: 1,084
Likes: 508
*
I did an in-floor install using an Atlas Kwik Bay 7000 scissor lift. I don't have enough height for a full-height lift and don't have enough room for a post-style lift.
I created a separate thread to explain what I did. Hopefully it'll be of some use to someone.
https://mbworld.org/forums/coupe-roa...ml#post8833315
I created a separate thread to explain what I did. Hopefully it'll be of some use to someone.
https://mbworld.org/forums/coupe-roa...ml#post8833315
Last edited by user33; Aug 19, 2023 at 05:04 PM.
Member
Joined: Apr 2016
Posts: 149
Likes: 18
From: Florida
W204 C63 P30 / C190 GT S
I have instructed the dealer and the repair shop not to make a report to CarFax. If one is made I will be seeking additional compensation. When I made the deal that I discuss above I did not give the dealership a release. If the dealership (or its agent, the repair shop) does me further damage, I will seek further compensation. I hope they follow my instructions.
I will add that as I was driving over, formulating my demand, I thought about asking for an extended warranty for 3 years when mine expires. But I thought that was a little too greedy.
I will add that as I was driving over, formulating my demand, I thought about asking for an extended warranty for 3 years when mine expires. But I thought that was a little too greedy.
I am really sorry you have to go through this, as you said a nightmare. I absolutely hate arriving to a dealership where the 'valet' people do not treat the cars with respect. Do not follow instructions like covering the seats and carpets. Do not drive carefully as if the know what the car means to us.
When I enter a car and (mine or other people's cars), I am careful. Let alone if I would work in the service industry of cars, I would be even more cautious. People who do this as their job should be trained on how to treat customers and their vehicles with respect. It's really infuriating when you are at a dealer and see valets or technicians driving recklessly and carelessly other people's pride and joy, and in many cases the most expensive single expense other than your home.
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Joined: Jun 2014
Posts: 2,030
Likes: 434
From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
I have instructed the dealer and the repair shop not to make a report to CarFax. If one is made I will be seeking additional compensation. When I made the deal that I discuss above I did not give the dealership a release. If the dealership (or its agent, the repair shop) does me further damage, I will seek further compensation. I hope they follow my instructions.
I will add that as I was driving over, formulating my demand, I thought about asking for an extended warranty for 3 years when mine expires. But I thought that was a little too greedy.
I will add that as I was driving over, formulating my demand, I thought about asking for an extended warranty for 3 years when mine expires. But I thought that was a little too greedy.
Enjoy it — I tell myself this often: no car is perfect and sh~t happens. I just had my GTC in to replace a faulty seat ventilation switch in the headliner (mine is coupe). I trust the technician immensely (I only see him), so it’s not his fault, but the headliner is no longer perfectly aligned with the switches… Not a big deal, but it still sucks. Anyway, not to get off topic…
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Super Member
Joined: May 2021
Posts: 615
Likes: 155
From: Utah
2018 Diamond White GT-R
I agree with you and would have done the same thing (FWIW)!
Enjoy it — I tell myself this often: no car is perfect and sh~t happens. I just had my GTC in to replace a faulty seat ventilation switch in the headliner (mine is coupe). I trust the technician immensely (I only see him), so it’s not his fault, but the headliner is no longer perfectly aligned with the switches… Not a big deal, but it still sucks. Anyway, not to get off topic…
Enjoy it — I tell myself this often: no car is perfect and sh~t happens. I just had my GTC in to replace a faulty seat ventilation switch in the headliner (mine is coupe). I trust the technician immensely (I only see him), so it’s not his fault, but the headliner is no longer perfectly aligned with the switches… Not a big deal, but it still sucks. Anyway, not to get off topic…
MBWorld Fanatic!
Joined: Jun 2014
Posts: 2,030
Likes: 434
From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Can’t do much about it- it’s the way the part is designed.
I don’t care who you are, you are not getting the switches back in perfectly if you take them out. But it’s not noticeable unless you look extremely closely. For all I know, it was like this from the factory as well. I didn’t inspect it carefully until it was replaced.
My point was: as the cars age and you use them, sh-t happens. And in many cases, even the best tech will not be able to put it back exactly the way it was.
Can you tone down the sarcasm? I don’t care for it, and I don’t think anyone else does either.
I don’t care who you are, you are not getting the switches back in perfectly if you take them out. But it’s not noticeable unless you look extremely closely. For all I know, it was like this from the factory as well. I didn’t inspect it carefully until it was replaced.
My point was: as the cars age and you use them, sh-t happens. And in many cases, even the best tech will not be able to put it back exactly the way it was.
Can you tone down the sarcasm? I don’t care for it, and I don’t think anyone else does either.
Last edited by Surge; Aug 26, 2023 at 04:13 PM.
MBWorld Fanatic!
Joined: Jun 2014
Posts: 2,030
Likes: 434
From: 🇨🇦
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Nothing but worthless comments from this guy… +1 to ignore list!
