2012 GL350 OM642 Oil leaks - Help dealer is clueless
Bought car one year ago with warranty and recent oil cooler seals done at dealer. Car had no issues except timing chain rattle - no oil leaks at all, completely dry. Put 5000 miles on, and had timing chain and sprockets replaced at dealer in January while under warranty.
Within 200 miles/1 week of getting the car back from the dealer for timing chain, and it was leaking oil heavily from back of the engine. Of course I suspect they screwed something up while removing the entire top end and front of engine, but they say it is not related. They are unable to determine rear main seal or oil cooler, so they agreed to re-do the oil cooler under warranty first. 10 hours later they said cooler seals were fine (but replaced anyway again). This was 2 months ago. They had the shop foreman doing all the work because the car has been at the dealer for 3 months and I have been complaining so much about the shoddy work. Guy seems very knowledgable and convinces me the rear main seal is (just coincidentally) gone bad randomly right after they disassembled the whole top and front of the engine. (yeah-right). I ask could it be the PCV valve is pinched or defective, but he says he has never seen that and no chance. But why is the rear main seal leaking 1 week after the timing chain was done?
That was early April. I approved the rear main seal job, it was done by the shop foreman in mid April and within 1 week the car was leaking again. From the rear main seal! They claim it was a defective seal and just put another seal in at their expense. That was last week. I go to pick it up and the foreman tells me it is still leaking a little and shows me the previous seal that is perfect. He used all mercedes parts and the factory tool to install.
Since the dealership is clueless, and this is the top tech at this big dealership I feel like he should know better.
So my question is, what is going on. Rear main seals should not wear out at 72,000 miles. When they do go out, it should be straight forward to fix and not continue to leak. I get the feeling the crankcase is pressurized or something else is leaking. This all started after doing a full timing chain, sprocket, guide replacement.
Any help is greatly appreciated. I work on cars all the time, first time with a diesel. My gut tells me they are missing something easy.
Thank you!




Why 2 replacements did not fix it? Maybe time to change the shop?
Is there any chance something they did taking the valve covers, turbo, etc off?
I did test the crankcase pressure tonight - took off oil cap and there is steam coming out. On gas engines I am used to a small amount of vacuum, but this has steam and a small flow out.




If it is their job that fail, they have to fix it and unless you want to pay extra for somebody else doing that, I don't see any way around it.
My way to test blowby is putting a napkin over oil fill opening and idle the engine.
At this mileage the napkin shouldn't go anywhere.
Last edited by PSDCampervan; Jun 6, 2019 at 11:42 PM.




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Background on GL350 - dealer maintained, prior CPO. Under aftermarket warranty for last 2 years.
There is more to story, but suffice it to say my car has been at the dealer since January for repetitive rework while my wife is driving brand new '19 mercedes loaners. We put more than 3,000 miles on their loaners since January and only about 400 miles on this GL350. Meanwhile all the rework is being paid for by mercedes because they are claiming failures of prior parts (oil cooler first, then 2x rear mains). I cant imagine it is not showing up somewhere in the Mercedes system as mechanic error. But I am on a first name basis with the head tech and have called two other dealerships in the area that claim this guy is one of the best (he networks with the other places). I have been under the car with the tech numerous times to inspect it. He shrugs when I ask why it keeps leaking. I have never done a rear main seal but the process on wis looks to be straight forward.
When it first leaked I suspected it was something they did during the timing chain work. Since the leak at first was so significant I decided to allow them to replace the rear main seal so they would have complete ownership of all oil leaks for 2yr 24mo (mercedes warranty). No they have no choice but to keep fixing it, and I have no choice but to keep coming back. If I go somewhere else I have to pay again.
They replaced rear main twice now and it still leaks, but much less. This is why I keep suspecting crankcase being over-pressured. It started right after the timing chain work.
I tested the CCV last night again by putting a paper towel over the opened oil fill and generally it remained in place, but moved around a bit and would eventually fall off. With oil cap open there is steady steam rising, but not any real pressure. In a gas engine I have seen slight suction on other engines. Is a diesel the same?
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Seem at least MB improved rear seals so much, that now 20 years old cars with 300,000 miles still hold them just fine.
That makes me wonder, since those things don't happen, what is the mechanic experience in fixing them?
From what I remember in the past, very slight misalignment can lead to leak and those seals are tapped in with hammer, so it takes personal eye to push it right. I have no pity for mechanics as they seem to milk warranties for living.
Anyway, there is not much that can be changed at this point and if DW enjoys the rental, that ain't bad.
Good luck.



