Bluetec Canada settlement
Thread Starter
Junior Member
Joined: Dec 2022
Posts: 56
Likes: 13
2012 MB R350 Bluetec
Bluetec Canada settlement
I sent in my bluetec settlement claim over a year ago. My claim has been approved, as confirmed by the settlement administrator several times over email. However, they have kept on saying "be patient" and "it will be sent shortly" and "it will be sent in August", and I still have not received anything!!!
This is so infuriating.
Now I tried to email them because I have moved houses just as of yesterday and I now got an automated reply back that they are "no longer monitoring this email".
I have no clue how to reach these people and I can't help but wonder that they have no intention of paying out the settlement.
I suppose I can write a written letter to their physical mailbox in Vancouver but I have no way of knowing if this is even attended to.
I am just venting here and feeling really jipped by these people...
This is so infuriating.
Now I tried to email them because I have moved houses just as of yesterday and I now got an automated reply back that they are "no longer monitoring this email".
I have no clue how to reach these people and I can't help but wonder that they have no intention of paying out the settlement.
I suppose I can write a written letter to their physical mailbox in Vancouver but I have no way of knowing if this is even attended to.
I am just venting here and feeling really jipped by these people...
Thread Starter
Junior Member
Joined: Dec 2022
Posts: 56
Likes: 13
2012 MB R350 Bluetec
MBWorld Fanatic!
Joined: Jan 2009
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From: V E G A S
1922 Ford Model T / no OBD
Newbie
Joined: Dec 2023
Posts: 3
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2014 sprinter
Im having some issues with my "warranty" anyone know who to call for help,dealer says the repair is not covered?.Have a call into MB canada,but they are dragging their heels on it.I am in Canada and info is hard to come by for the canadian stuff. Thanks
MBWorld Fanatic!
Joined: Jan 2009
Posts: 9,224
Likes: 1,798
From: V E G A S
1922 Ford Model T / no OBD
You should have a list of covered items coming with your warranty.
Unfortunately it is not "bumper to bumper" and you have to read it carefully.
Here is what it covers on my E250 BT in USA.
Yours should be very similar
warranty-extension-covered-components.pdf (mbusa.com)
Unfortunately it is not "bumper to bumper" and you have to read it carefully.
Here is what it covers on my E250 BT in USA.
Yours should be very similar
warranty-extension-covered-components.pdf (mbusa.com)
Last edited by kajtek1; Jan 2, 2024 at 12:02 PM.
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Newbie
Joined: Dec 2023
Posts: 3
Likes: 0
2014 sprinter
My codes were for left and right intake manifolds,,the paper states the manifolds are covered,but the dealer is saying the manifolds are "carboned up",he says they are not broken,just plugged?.How do you "break" a manifold?,my van is in limp mode and is barely drivable,CEL is on.I think they arent fussy about doing it and is easier to discourage me then to do it.Im looking for someone to help point me in the direction to get another opinion on this job.Have a email into MB canada,but they are slow to get back to me,they are hoping ill go away.. my van is a 2010 177 with 213klms on it. harvey
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