Hello guys,

I just got my car back from the dealership
Long story short. After a few visits to the dealership they keep finding stuff that either needs to be replaced or fixed, the car was purchased a few weeks ago.
given the ongoing issues I cannot disclose a lot of information. All issues are preexisting and I have everything documented, this car is not safe to drive. I did not know the extend of the issues until my last visit to another official dealership and an indy shop.

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Thank you guys for your feedback.

I took the car to an independent mechanic and we found another batch of issues after I got it back from the third official dealership I have been to.
I contacted the official dealership where I bought the car from and one of the Managers reached out to me, and will be personally handling this situation.
They suggested trading in the car. I do not know what they mean by this yet. He tried to make it sound as he was doing me a favor.
They miserably failed to inspect the car. This car is not safe to be on the road and it could have been a catastrophe, the service manager even snubbed me off when I brought the car back, within a week from the POS date.
All issues are pre existing and everything is documented.
This is a bad case of neglicence, miss communication and the lowest quality control I have ever experienced.
Due to confidenciality sake I cannot disclose what, who and where.
Given that I want the dealership to aknowdlege their fault and make this right
If anyone has suggestions or advice I would rather communicate through private channels.
This is the first time I have to go through this process.
I have been very patient so far, however I won’t let them get away with this if they do not make this right.
I believe I have a case here however I rather not go that route.

Regards,

Refund or trade in that’s favourable to you.

So, I went into the dealership today and talked to the new cars sales manager. He tried to bamboozle me, everything was going alright until he mentioned the words bad equity.
At that point I let him know I was not going to take nonsense and explained him they sold me a certified pre owned car with extensive pre existing mechanical issues.
We talked about some options. I told him I am still open to work with them and trade in for another car.
Obiously he offered me an inferior trade, 2015 c300 with amg package. If I wanted a v4 I would have bought a VW.
At this point I already contacted Autonation corporate and a consumer rights attorney.
I have extensive documentation about everything.
I went through the sales terms and conditions contract myself and this is absolutely breach of guarantees
and posible fraud.
They made me drive 50 miles to the dealership under heavy rain on a car that is not safe, for nothing.
It is very unfortunate that one of the biggest Mercedes
Benz dealerships in the country that has over 3 million dollars worth of cars on their sales floor wants to play games over a meager deal.
I hope the GM is smarter than his sales Managers and realizes this is a very easy problem to solve, not worth their time.
I am not asking for more than a similiar car for the same price I paid.
This thread turned into a total different animal,
maybe the forum mods might want to move it to the proper forum.

Happy mothers day

I just got off the phone with MB.
my car is not a CPO so pretty much they told me I am on my own even though the car was purchased from a Mercedes Dealership.
They will be contacting the dealership anyways.
At this point I don’t even know this is beneficial.
the dealership offered me to take my car back at a 2500 dollar loss, plus the payment I already made, plus all the money I spent on accesories.
I found a cls, however they also want me to pay dealer fees again.
This is a nightmare, I was not expecting this from a well established deslership.
I work in corporate and this is not the way to handle escalations.
Shame on them.

Well,

I am here at the dealership, took a test drive with their service assistant manager. Obiously he did not find anything wrong with my car. The two bent wheels, the leaking exhaust, the bad struts, the steering wheel being off center is totally normal and per him this car drives great. What a scumbag, his name is Robert and he works at Miami Mercedes.
They took my car back at a 2000~ loss to me. Plus another couple of thousand I put down that the bad trade ate away.
I talked to their GM Mike obiously he said they were going to help me out. Haha!
I stopped fighting and bought a cpo cls550 from them.
They are all smiles but at the end they ****ed me and did not take ownership of the fact they sold me a bad car.
Am I happy? you bet I am not.
Im just glad this nightmare is over.
At the end I should have been more careful with this purchase. The Mercedes Benz name means nothing to me. They are all a bunch of thiefs just like most people in this business.
The moral of this story is no matter where you buy your car from, do not trust anybody and do your due digilience.
I have a bitter sweet taste in my mouth right now.
Hopefull once I get on the road on my CLS it will all be worth it.
Thank you all for chiming in and giving me advice. Unfortunately, I spoke to an attorney and he said the arbitration contract I signed is bulletproof and in florida there is no used car lemon law.
So, I took it in the behind... twice!