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Mercedes Models NTG4.5 V18.0 COMAND® 2018 Navigation Update

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Old Sep 10, 2018 | 09:35 AM
  #1  
Marc Kaplan's Avatar
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From: Worcester, MA
2020 E450 Cabrio
Mercedes Models NTG4.5 V18.0 COMAND® 2018 Navigation Update

Question for the group.
I predominately use Google maps on my phone for navigation on my '13 Cabrio, are there are other changes I would notice in the upgrade, such as interface etc?
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Old Sep 10, 2018 | 03:22 PM
  #2  
SMG_CT's Avatar
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From: Wilton, CT
2013 E350 4Matic Coupe
My 2013 E350 Coupe had the original V12 Navigation database from 2012. When purchased as a CPO from Mercedes in 2015, the navigation database was not updated.

After much research, I purchased a NTG4.5 V18.0 COMAND® 2018 Navigation Update on ebay Cost with shipping from Canada was $155.

This upgrade also contains 6 years of updates to the GraceNote Media Database This update is significant if you use CDs in your E350 Cabrio.

There were no changes to the COMAND interface
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Old Sep 12, 2018 | 06:02 PM
  #3  
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718 BGTS, ‘20 C63 Coupe
I thought to update NTG4.5 you needed access to STAR?
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Old Sep 12, 2018 | 07:39 PM
  #4  
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From: Wilton, CT
2013 E350 4Matic Coupe
Lightbulb COMAND NTG 4.5 Update

Originally Posted by Flypenfly
I thought to update NTG4.5 you needed access to STAR?
In addition to the software upgrade, you also need a license code based on your VIN#. When I purchased the software to update NTG 4.5 V18.0 on ebay , the seller asked for my VIN# so he could provide a valid license code to complete the update process.

The update to ~75 minutes and worked without a problem. Total cost was $155; 50% less than the dealership.
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Old Sep 13, 2018 | 01:51 PM
  #5  
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718 BGTS, ‘20 C63 Coupe
Hmm I think I have a NTG 4.7 in my 2014 Coupe. I'll have to check if I have the USB inputs, if so, I'll definitely update, I'm using the original firmware. Does the map update also update the Firmware?
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Old Sep 13, 2018 | 02:23 PM
  #6  
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From: Wilton, CT
2013 E350 4Matic Coupe
Lightbulb COMMAND Firmware Update

Originally Posted by Flypenfly
Hmm I think I have a NTG 4.7 in my 2014 Coupe. I'll have to check if I have the USB inputs, if so, I'll definitely update, I'm using the original firmware. Does the map update also update the Firmware?
The GPS Upgrade does NOT update the Firmware. However it does update the GraceNote Media music database by the system.

My 2013 E350 Coupe has USB inputs in the console storage box; I would expect your 2014 E350 Coupe to have them as well.
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Old Sep 14, 2018 | 03:50 AM
  #7  
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Hmmm I'm running super early firmware on my 2014, I wonder if the map update will still work.
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Old Sep 14, 2018 | 01:27 PM
  #8  
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From: Wilton, CT
2013 E350 4Matic Coupe
Lightbulb Firmware and GPS Upgrade

Originally Posted by Flypenfly
Hmmm I'm running super early firmware on my 2014, I wonder if the map update will still work.
My 2013 E350 Coupe uses the original COMAND 4.5 firmware; the GPS upgrade worked with no problems
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Old Dec 2, 2018 | 02:08 PM
  #9  
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E Class Coupe E350
What version do I have

Hi, I have recently bought a 2010 E Class Coupe E350. The car only has a radio, CD and Bluetooth for phone, no Sat Nav. Does my car have NTG4.5? thanks.

I work on an oil rig at the moment and can't check vin or any car details.

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Old Dec 2, 2018 | 10:07 PM
  #10  
Eddot's Avatar
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From: Pittsburgh, PA
2015 S550 Executive, 2017 Volvo XC60 R design, 2009 BMW Z4 35i DCT TwinTurbo
Just found this post and link on another MB Forum, mbnavupdate.com Has anyone had any dealings with them. A few years ago I dealt with an individual that supplied nav updates for BMW. I purchased, received files, also access code, updated perfect. They should all take a cue from VOLVO. I've updated my XC60 twice already from a file download off there web site, inserted in USB and just drove, update stops and continues as you drive your daily routine, takes about an hour.
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Old Dec 4, 2018 | 08:51 AM
  #11  
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From: Louisville, KY
2017 E400 C4 Coupe
Like Eddot, I have never had any problem buying map updates on line for my BMW. My E400 is a 2017 so I'm still getting updates from the dealer at no charge. I did note that on the website listed above the prices are about 10X more than I ever paid for BMW map updates which I installed twice every year.
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Old Dec 13, 2018 | 09:11 PM
  #12  
vitalijv's Avatar
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E350 Sedan
I purchased from them and didn't receive the product. I went on their chat service too many times to count and they kept saying it was sent. Over three months passed before they decided to send a replacement. They do not follow up with the customer, they expect the customer to keep following up with them. A replacement product finally arrived and then they would not provide the access code after repeated attempts asking for it. The last straw was when they said they were "updating their system" and I should check back in a few days. WORTHLESS!!! Waste of many months of time and wasted time following up on empty commitments from them. WARNING: They are based in Canada.
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