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2012 E350 Coupe update software?

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Old 09-28-2018, 09:06 PM
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2012 E350 Coupe update software?

So here is my predicament. I have a 2012 E350 coupe and the bluetooth is very messed up. When using my iPhone X, the audio constantly stutters until I reauthorize it. When I restart the vehicle, I have to repeat the process. I suspect that I need a software update for my car. How would I go about doing that? Should I go to the dealer? Is there an update I can download and put on a USB? Off topic, but is there a way for me to enter my vin number and see all the packages my car has?
Old 09-28-2018, 10:00 PM
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2013 E350 4Matic Coupe
Lightbulb Mercedes-Benz VIN Decoder

Originally Posted by Citybuild122
So here is my predicament. I have a 2012 E350 coupe and the bluetooth is very messed up. When using my iPhone X, the audio constantly stutters until I reauthorize it. When I restart the vehicle, I have to repeat the process. I suspect that I need a software update for my car. How would I go about doing that? Should I go to the dealer? Is there an update I can download and put on a USB? Off topic, but is there a way for me to enter my vin number and see all the packages my car has?
You can get a Data Card for your 2012 E350 Coupe by entering your VIN at Mercedes-Benz VIN Decoder website
Old 09-28-2018, 10:34 PM
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I found that website. Very cool! But what about the updating?
Old 09-29-2018, 03:51 AM
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You need someone with Star. Thats if there is even an update.
Old 09-29-2018, 10:38 AM
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Originally Posted by 400ixl
You need someone with Star. Thats if there is even an update.
Thank you for the quick reply. I guess I'll just have to go to the dealer and get it done. My other Iphone 7 plus works perfectly fine on it. I do believe that there is an update because I've seen some of them with the same interface look as the 2014 C class that I have.
Old 09-29-2018, 11:36 AM
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There is the 2009-2011 system and then the 2012-2015 which have different colour interfaces. Don't believe that was just a software update, but hardware as well.

Which colour interface have you got?
Old 09-29-2018, 11:39 AM
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Originally Posted by 400ixl
There is the 2009-2011 system and then the 2012-2015 which have different colour interfaces. Don't believe that was just a software update, but hardware as well.

Which colour interface have you got?


This is the interface that my '14 C63 has. My E class has the yellow interface (I run mine on nightmode because that yellow is ugly). I have seen some E classes in my year with the same interface as this picture I have attached. My main thing isn't even the color, but the overall style of the interface.
Old 09-29-2018, 04:28 PM
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Question Night Mode?

Originally Posted by Citybuild122


This is the interface that my '14 C63 has. My E class has the yellow interface (I run mine on nightmode because that yellow is ugly). I have seen some E classes in my year with the same interface as this picture I have attached. My main thing isn't even the color, but the overall style of the interface.
How do you select night mode for COMAND?
Old 09-29-2018, 07:07 PM
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Originally Posted by SMG_CT
How do you select night mode for COMAND?
Go over to system, settings, display and select night mode. Looks a million times better and sportier.
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Old 09-30-2018, 09:27 AM
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Have you got the hockey stick DRL's or the straight ones? Sounds like you have the MY11 not 12 car and therefore the earlier system. Seeing a lot of people having issues with the latest iPhones with iOS 12 having issues with the Merc bluetooth system.

Either way, get the dealer to check and see if there is an update.

Last edited by 400ixl; 09-30-2018 at 09:29 AM.
Old 09-30-2018, 12:20 PM
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Originally Posted by 400ixl
Have you got the hockey stick DRL's or the straight ones? Sounds like you have the MY11 not 12 car and therefore the earlier system. Seeing a lot of people having issues with the latest iPhones with iOS 12 having issues with the Merc bluetooth system.

Either way, get the dealer to check and see if there is an update.
No, no. I have the 2012. Has the straight LEDS. Big reason why I didn’t by the 2011. I’m a Mercedes enthusiast. Ran the vin on that site and I definitely have the 2012 w AMG sport package.
Old 09-30-2018, 01:29 PM
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Looking at WIS it may well have been MY12 cars got the body upgrades like the DRL's with NGT4 audio, but it was MY13 cars for the audio upgrade to NGT 4.5. From what I can see sometime mid 2012.. My car is the MY13 (built November 2012 but delivered March 2013) with the straight DRL's and has the silver interface,

Not sure if the older interface can be software updated to the newer as I believe it is different hardware. That doesn't mean there isn't an update to NGT4 though.

My MGT4.5 looks similar to your other car but not quite, I think that may be NGT4.7.

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