Rear Sunshade Blind scratch marks on glass
Thread Starter
Junior Member
Joined: Jan 2013
Posts: 15
Likes: 0
From: Canada
E350 4matic Coupe
Rear Sunshade Blind scratch marks on glass
Hi everyone, I just recently purchased a certified 2014 E350 Coupe from a Canadian Mercedes dealership.
I just came to notice the left side of rear sunshade blind roller wheel has scratch the glass, the right side is fine.
Is this normal? Should I go back to the dealership and ask to replace glass + sunshade blind?
Thank you for your input
I just came to notice the left side of rear sunshade blind roller wheel has scratch the glass, the right side is fine.
Is this normal? Should I go back to the dealership and ask to replace glass + sunshade blind?
Thank you for your input
Junior Member
Joined: Aug 2018
Posts: 71
Likes: 13
From: Louisville, KY
2017 E400 C4 Coupe
Hi everyone, I just recently purchased a certified 2014 E350 Coupe from a Canadian Mercedes dealership.
I just came to notice the left side of rear sunshade blind roller wheel has scratch the glass, the right side is fine.
Is this normal? Should I go back to the dealership and ask to replace glass + sunshade blind?
Thank you for your input
I just came to notice the left side of rear sunshade blind roller wheel has scratch the glass, the right side is fine.
Is this normal? Should I go back to the dealership and ask to replace glass + sunshade blind?
Thank you for your input
Yes-- go to the dealer and ask them to replace the glass. I doubt they will do that, but it can not hurt to ask.
Super Member
Joined: Sep 2005
Posts: 723
Likes: 32
From: Central Jersey
2003 E500, 2004 G35X
I would definitely go back to the dealer to have the glass replace and make sure that the shade does not scratch the glass. You paid extra for a CPO car and you should insist that the dealer should do the right thing.
Junior Member
Joined: Aug 2018
Posts: 71
Likes: 13
From: Louisville, KY
2017 E400 C4 Coupe
Certainly, checking all the glass is an item to be inspected; but without knowing the acceptance criteria, it's difficult to guess correctly about exactly what is unacceptable. I mean in the US even "some" rodent **** in your cereal is acceptable to the FDA. If the glass has been scratched to the extent that the conductor/heating element of the rear window defroster has been cut/damaged on the LEFT side, then it certainly would warrant replacement-- but if just "marks", I'm not so sure.
I do hope the dealer offers you an acceptable remedy. But I honestly think "flawless" is not the criterion applied. I've seen many CPO cars with minor dings, scratches, paint chips, etc.
I do hope the dealer offers you an acceptable remedy. But I honestly think "flawless" is not the criterion applied. I've seen many CPO cars with minor dings, scratches, paint chips, etc.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Buyer beware.
Thread Starter
Junior Member
Joined: Jan 2013
Posts: 15
Likes: 0
From: Canada
E350 4matic Coupe
I want to thank all of you for your opinion.
This CPO I purchased in Canada, I feel the dealership didn't do a good job in inspecting the car prior to delivery. Because I am dealing with issues now, it has only been 1 week of delivery.
The fender has to be repainted due to paint defect, the defect size is the size of a baseball, very difficult not to see it.
The front left parking sensor would go on randomly.
There is a steering vibration click sound in cold start.
I agree with Mr. Toad, paying extra for CPO(USA) or Star Certified(Canada) doesn't mean much in my opinion.
Coming from W204, I do love this C207's V6 engine, it is powerful and smooth. The ride quality is also comfortable and smooth, driving long distance in this car is joyful.
This CPO I purchased in Canada, I feel the dealership didn't do a good job in inspecting the car prior to delivery. Because I am dealing with issues now, it has only been 1 week of delivery.
The fender has to be repainted due to paint defect, the defect size is the size of a baseball, very difficult not to see it.
The front left parking sensor would go on randomly.
There is a steering vibration click sound in cold start.
I agree with Mr. Toad, paying extra for CPO(USA) or Star Certified(Canada) doesn't mean much in my opinion.
Coming from W204, I do love this C207's V6 engine, it is powerful and smooth. The ride quality is also comfortable and smooth, driving long distance in this car is joyful.
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Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
I've said this elsewhere on these boards, but it bears repeating. The CPO designation doesn't really mean that the car is in great condition; it means that the dealer will be obligated to fix most of the problems discovered by the buyer.
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Junior Member
Joined: Aug 2018
Posts: 71
Likes: 13
From: Louisville, KY
2017 E400 C4 Coupe
AnotherBenz, did the dealer address most of your concerns in a satisfactory manner?
