RealDonn

To add insult to injury, the dealer in Clearwater, FL. is going to charge to program a new key for my 2011 E550. $562 and telling me the programming wasn't necessary anymore when I ordered it? I had asked because I previously had a CLK500 and ordered a spare key. Three trips, 35 miles each way.

Trey0702

When I lived in Chicagoland, I purchased a new key. In the process of doing so, I found out that the cost varied greatly by dealer, so IMO it’s a money grab. I highly recommend checking parts prices with several dealers whenever you need a dealer supplied part.

MBMidas

I questioned my dealer on getting a replacement key. I walked out when they gave me a over $600 quote. I don't remember the exact price, but I think its absurd. I was also told that I had to drop off the car for them to do it.

Herkypilot

I was given a quote of $460. It would be ordered based on VIN and didn't need programming. They needed to view the car, registration and photo ID in order to give me the key.

greenbe

I need to order a new key FOB as mine is dead (new batteries didn’t fix it). When I called one of the dealerships they said they could order a new key for me but I would have to leave the car (yes the car) at the dealership until the new key arrives (could be 5+ days). Did anyone have to deal with this ridiculousness when the ordered a new key?

Trey0702

You should not have to leave your car & depending on the time of day when you have them order the key, it should be there at the latest on the 2nd day. I went in early am, so mine came the next day. I’d check other dealers, but you will definitely have to prove ownership.