Mercedes me connect in 2019 E Coupe and Cabriolet
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Mercedes me connect in 2019 E Coupe and Cabriolet
Let's use this thread to share our experiences with Mercedes me connect in the 2019 E Coupe and Cabriolet.
So far Mercedes me connect has worked very well in my E53 Coupe. Much better than the old mbrace system. Last week I received an email saying that new capabilities will be available on January 18, 2019. There was a message in the app a couple of days ago saying the system was unavailable due to maintenance. I assume they were upgrading the system to provide the new capabilities mentioned in the email. The system is back up and working well, but I don't see any new capabilities. Has anyone seen any changes or upgrades?
I would like to see the ability to adjust climate control when the car is started remotely. It would be nice to be able to turn on the heated seats and steering wheel. The ability to remotely open or close the windows and roof would be nice too.
So far Mercedes me connect has worked very well in my E53 Coupe. Much better than the old mbrace system. Last week I received an email saying that new capabilities will be available on January 18, 2019. There was a message in the app a couple of days ago saying the system was unavailable due to maintenance. I assume they were upgrading the system to provide the new capabilities mentioned in the email. The system is back up and working well, but I don't see any new capabilities. Has anyone seen any changes or upgrades?
I would like to see the ability to adjust climate control when the car is started remotely. It would be nice to be able to turn on the heated seats and steering wheel. The ability to remotely open or close the windows and roof would be nice too.
Last edited by BenzC400; Jan 18, 2019 at 09:25 AM.
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2019 E450 4MATIC Cabrio
So far my experience with it has been very mixed. The app on the phone sometimes refuses to connect, and i have to force quit it and restart it, at which point everything works fine (probably a glitch in sleeping the app, maybe it holds on to the stale connection). Highly annoying in that quit/restart is that you have to log back in with full username and password... I'd like to see it behave like my ADT app or other ones where you can use fingerprint or facial recognition to unlock it instead.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
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2019 E450 4MATIC Coupe
So far my experience with it has been very mixed. The app on the phone sometimes refuses to connect, and i have to force quit it and restart it, at which point everything works fine (probably a glitch in sleeping the app, maybe it holds on to the stale connection). Highly annoying in that quit/restart is that you have to log back in with full username and password... I'd like to see it behave like my ADT app or other ones where you can use fingerprint or facial recognition to unlock it instead.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
I need yo do it if I need to open\close the vehicle or start it only
Last edited by FedM; Jan 19, 2019 at 10:24 AM.
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So far my experience with it has been very mixed. The app on the phone sometimes refuses to connect, and i have to force quit it and restart it, at which point everything works fine (probably a glitch in sleeping the app, maybe it holds on to the stale connection). Highly annoying in that quit/restart is that you have to log back in with full username and password... I'd like to see it behave like my ADT app or other ones where you can use fingerprint or facial recognition to unlock it instead.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
The initial commercial I saw on Youtube showed the German woman using the app to slowly pull the car forward out of a parking space in a garage (in case someone parks too close to you) but I havent seen this feature in the app either (not that I'd use it much but I don't like false advertising).
By far, the biggest disappointment in the Connect system is the regular web GUI you use from a non phone/tablet. If I attempt to acdess the Connect features from my laptop, the website is insanely slow and often times out with Gateway errors and other messages like "Please try again later." Incredibly annoying but I guess most folks are using the app on their phone and with the exception of the problems I note above, it's not bad.
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When using the app on an iPhone X, there is a toggle to use FaceID in the user profile section. There must be a similar setting for phones with fingerprint ID whether iPhones or Android.
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2019 E450 4MATIC Cabrio
Well, I just launched the app on my phone and it starts up with "Connection could not be established. Please try again later." Retry a bunch, no luck. I force quit the app. Re-launch it. Allows me to log in with full username and password, neither of which can be cached in the app so they must be typed in full.
Once entered, I can launch the app normally and all functions are available. So the "Connection could not be established" message is crap, because the phone clearly can, indeed, connect to Mercedes, it's just using a stale connection or something. If you force quit and walk all the way back in, it works fine. I don't think I'll be using this app much if I have to do this every time I want to remotely control my car or monitor it in some way.
I just checked the settings and user profile areas of the Android app and there is no possibility to turn on fingerprint or face recognition. The only option is to change the PIN required to do more advanced remote things like start the car, which you don't use to log in to the app.
So, the Android app leaves a lot to be desired. And I just used the MercedesMe Connect portal on my laptop and it's doooooooooog slooooooooooooooow. But at least it didn't gateway error out on me.
Once entered, I can launch the app normally and all functions are available. So the "Connection could not be established" message is crap, because the phone clearly can, indeed, connect to Mercedes, it's just using a stale connection or something. If you force quit and walk all the way back in, it works fine. I don't think I'll be using this app much if I have to do this every time I want to remotely control my car or monitor it in some way.
I just checked the settings and user profile areas of the Android app and there is no possibility to turn on fingerprint or face recognition. The only option is to change the PIN required to do more advanced remote things like start the car, which you don't use to log in to the app.
So, the Android app leaves a lot to be desired. And I just used the MercedesMe Connect portal on my laptop and it's doooooooooog slooooooooooooooow. But at least it didn't gateway error out on me.
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I just received my first automatic, over the air software (map) update. It updated the maps from V13 to V14. I first noticed it was updating the maps about a week ago. It was at 97%. It took a few days to go from 97% to 100%. The Mercedes me connect web portal says the update has been available since 12/18/2018 (2 days before I got my car). It looks like it took about a month for the update to complete.
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2019 e 450 cabriolet
I would like to see the ability to adjust climate control when the car is started remotely. It would be nice to be able to turn on the heated seats and steering wheel. The ability to remotely open or close the windows and roof would be nice too.[/QUOTE]
+1
significantly better then previous iterations - it comes down to this - one touch on your phone and the vehicle should config itself so I can get in and go without setting ECO, sport mode, CarPlay etc all user defined parameters executed.
+1
significantly better then previous iterations - it comes down to this - one touch on your phone and the vehicle should config itself so I can get in and go without setting ECO, sport mode, CarPlay etc all user defined parameters executed.
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Well, the long and short of it is I see no additional features in the app since the update. Has anyone?
Last edited by rustybear3; Jan 20, 2019 at 04:14 PM.
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E class Coupe 200
Hello, I first was unable to setup anything with my cheap chinese android based phone, and got very frustrated, but was finally able to set it up using my wife's iphone (for the setup only). Now it works on my Android, but at each start, a message pop up reading something is not set up with MB connect. Anyway, I don't have much use of it, for now at least.
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Not only would it be nice to have Remote Parking Pilot, it could almost be a necessity. The long heavy doors on the E Coupe can make it difficult to enter the car if someone parks too close. It would be so convenient to be able to pull the car out of the parking spot remotely. My understanding is that the car is capable, but US regulations prohibit remote operations.
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E300 Coupe (C238)
The remote parking package is an option you add to the car when buying new if the car does not have it in the options list then too bad because you can't install it via an update. This is for Euro spec cars of course maybe the us cars have the capability included in the standard package.
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The remote parking package is an option you add to the car when buying new if the car does not have it in the options list then too bad because you can't install it via an update. This is for Euro spec cars of course maybe the us cars have the capability included in the standard package.
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MY19 E450 4MATIC Coupé
Good point.
Mine doesn't have it and I was disappointed when ordering, that I wasn't able to spec it. It simply wasn't available. I assumed that it was no longer available on MY19 cars but another forum member who is based elsewhere in Europe does have it on his car. So, the reason behind this is a complete mystery to me.
Mine doesn't have it and I was disappointed when ordering, that I wasn't able to spec it. It simply wasn't available. I assumed that it was no longer available on MY19 cars but another forum member who is based elsewhere in Europe does have it on his car. So, the reason behind this is a complete mystery to me.
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2019 E450 4MATIC Coupe
Good point.
Mine doesn't have it and I was disappointed when ordering, that I wasn't able to spec it. It simply wasn't available. I assumed that it was no longer available on MY19 cars but another forum member who is based elsewhere in Europe does have it on his car. So, the reason behind this is a complete mystery to me.
Mine doesn't have it and I was disappointed when ordering, that I wasn't able to spec it. It simply wasn't available. I assumed that it was no longer available on MY19 cars but another forum member who is based elsewhere in Europe does have it on his car. So, the reason behind this is a complete mystery to me.
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MY19 E450 4MATIC Coupé
YES! That was one of the first things I noticed when I got my car. It's a real shame as it was a useful feature and would have come in very handy when driving one of my elderly parents (with tech allergies).
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2019 E450 4MATIC Coupe
I asked MB dealer and they told me they have no idea
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MY19 E450 4MATIC Coupé
Dealer's seem to be increasingly clueless. I asked mine a simple question last week on whether it's OK to fill up on premium fuel (97 or 98 RON) instead of the standard stuff (95 RON) as indicated in the owner's manual. I'm still waiting for him to get back to me....
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2019 E450 4MATIC Coupe
you asked a very difficult question
let them take a few months before they get back to you
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Tesla’s “Summon” Remote parking system seems very basic. It moves only straight back or forward with minor corrections. I’ve read that Teslas’s next generation remote system will be much more capable, but they are having regulatory issues. BMW has a remote parking system that seems similar to Tesla’s current system and it looks like it’s avaiable in the US. Maybe the Benz system will be available soon.
Last edited by BenzC400; Jan 24, 2019 at 03:53 PM.
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Tesla’s “Summon” Remote parking system seems very basic. It moves only straight back or forward with minor corrections. I’ve read that Teslas’s next generation remote system will be much more capable, but they are having regulatory issues. BMW has a remote parking system that seems similar to Tesla’s current system and it looks like it’s avaiable in the US. Maybe the Benz system will be available soon.
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