E-Class Coupe (C238) & Cabrio (A238) 2017 - E200, E220, E300, E350, E400, E450 [Coupes &Cabriolets]

E400 Cabrio Backup Camera Issue

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Old Jan 27, 2019 | 08:52 AM
  #1  
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2021 E53 convertible
Exclamation E400 Cabrio Backup Camera Issue

I am having an issue with the rear camera when reversing, more than half the time the camera opens and immediately closes and a non available warning shows, has anybody has experienced this issue?




Thank you


MB E400 Cabrio 25th Anniversary

Last edited by RDumois; Jan 27, 2019 at 09:00 AM.
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Old Jan 27, 2019 | 01:24 PM
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RD - sorry to hear - I have a MY18 Cab E400 with ~ 9,000 miles and have not experienced this - please do post the ultimate cause & fix ... thanks Steve
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Old Jan 27, 2019 | 04:21 PM
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My car had that symptom last week when my car was covered in ice and the cover for the rear view camera must have been sticking as a result.

I appreciate that ice may not have been a factor in your case, but perhaps the cover is sticking for some other reason...
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Old Jan 27, 2019 | 06:13 PM
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My car has been four times at the dealer for it, camera was replaced, the encasing was replaced, it works for a month then it starts failing, is a mystery, that is what I get for taking delivery of the first E400 cabrio out of super early production (25th anniversary)
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Old Jan 27, 2019 | 06:16 PM
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Will Post the cause/fix, thank you
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Old Jan 28, 2019 | 04:43 AM
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Perhaps there is a controller unit for the system which has a fault....?

Of course, it's your dealer who needs to figure this out and rectify the issue for you.

I wish you the best of luck in getting this sorted once and for all.
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Old Jan 29, 2019 | 12:10 PM
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Originally Posted by RDumois
My car has been four times at the dealer for it, camera was replaced, the encasing was replaced, it works for a month then it starts failing, is a mystery, that is what I get for taking delivery of the first E400 cabrio out of super early production (25th anniversary)
Sorry to hear about your camera problem. I noticed that you have a 25th anniversary model. I have the same car. I have never seen another on the road. Currently have 15K on the clock with no issues. Is yours rubilite? I believe they made some in silver. Hope you get to the bottom of your problem. Good luck.
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Old Jan 9, 2020 | 01:28 PM
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Sorry for the delay, yes the 25th anniversary is rubelite red (I think it is the only color for this limited edition).
Finally the back up camera is working, it was the cable harness in the trunk for the camera, the final fix was done early Dec 2019 replacing the cable harness, it looks like one cable was pinched, the car is 26 months old.
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Old Aug 7, 2023 | 05:19 PM
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Originally Posted by RDumois;[url=tel:7665345
7665345[/url]]I am having an issue with the rear camera when reversing, more than half the time the camera opens and immediately closes and a non available warning shows, has anybody has experienced this issue?




Thank you


MB E400 Cabrio 25th Anniversary
i have the same problem cuz my car came without a reverse camera so i installed it n programmed it but i have this problem can any1 help
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