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'18 E400 4Matic Engine Replacement

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Old Jul 10, 2021 | 10:11 PM
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2018 E400 4Matic
'18 E400 4Matic Engine Replacement

What's up guys, I just had a question about replacing my engine.
Basically my engine seized and it has to be replaced. I had it towed to the nearest MB dealership (I'm from Mass, USA) and they had to order a new engine from Germany (as they said). My concern here is the length of time it will take to arrive in the United States; they said it's expected to take 2-4 weeks (It's been a week already). Does anyone have any experience in time frames for shipment of engines? Also, they said it'd take about 25 hours for the replacement alone, not counting the calibrations.

Advice would be appreciated it and thank you in advance.
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Old Jul 11, 2021 | 01:27 AM
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Originally Posted by E4004Matic
What's up guys, I just had a question about replacing my engine.
Basically my engine seized and it has to be replaced. I had it towed to the nearest MB dealership (I'm from Mass, USA) and they had to order a new engine from Germany (as they said). My concern here is the length of time it will take to arrive in the United States; they said it's expected to take 2-4 weeks (It's been a week already). Does anyone have any experience in time frames for shipment of engines? Also, they said it'd take about 25 hours for the replacement alone, not counting the calibrations.

Advice would be appreciated it and thank you in advance.
What advice are you asking for? I assume this is done under warranty. It takes 10;days or so by ship. That’s not including getting to the port and once it gets to the US, getting to the dealer. 2-4 weeks is not unreasonable. Someone else will have to chime in on labor.
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Old Jul 11, 2021 | 01:38 AM
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2018 E400 4Matic
Originally Posted by Elvisfan0108
What advice are you asking for? I assume this is done under warranty. It takes 10;days or so by ship. That’s not including getting to the port and once it gets to the US, getting to the dealer. 2-4 weeks is not unreasonable. Someone else will have to chime in on labor.
This is covered, yes. Basically, I was just curious about how long it would take to get from Germany to New England. Seeing if anyone had any recent experience with having an engine shipped; I’ve heard there might be big delays still with Cargo Ships. Thanks for the reply, I’ll try to find tracking from the MB dealership. That doesn't seem too bad of a wait.

Last edited by E4004Matic; Jul 11, 2021 at 01:41 AM.
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Old Jul 11, 2021 | 01:29 PM
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Sorry to hear. What’s the whole story? What happened to the engine?
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Old Jul 11, 2021 | 02:11 PM
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I'm also curious to know how the engine seized. If it hydrolocked due to water ingestion I wouldn't think it would be covered. Glad they are taking care of this for you either way.
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Old Jul 11, 2021 | 02:30 PM
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Sorry that it happened, I am also curious what happened, please share if you want The M276 is relatively reliable, it is surprising to hear about one destroying itself catastrophically. Either way, hopefully they get it all fixed so you can be back on the road soon, hopefully the wait won't be long. Good luck!
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Old Jul 11, 2021 | 03:25 PM
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2018 E400 4Matic
Originally Posted by W205C43PFL
Sorry that it happened, I am also curious what happened, please share if you want The M276 is relatively reliable, it is surprising to hear about one destroying itself catastrophically. Either way, hopefully they get it all fixed so you can be back on the road soon, hopefully the wait won't be long. Good luck!
Thanks guys, I have still yet to learn what these Axxx, M276, etc. numbers mean. Link to a thread?
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Old Jul 11, 2021 | 03:28 PM
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M276 is the engine designation for the 3.5L NA or 3.0L TT 60 degree V6 engine.

Do you have a V6 or 4 cylinder engine? Can you post your VIN number? It helps to understand exactly which vehicle you have.

Why did the engine seize?
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Old Jul 11, 2021 | 03:30 PM
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Originally Posted by E4004Matic
Thanks guys, I have still yet to learn what these Axxx, M276, etc. numbers mean. Link to a thread?
My bad, I should had been more clear. M276 is the engine designation for your engine. It comes in different variants though.
Edit: The post above me is more detailed.
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Old Jul 11, 2021 | 03:55 PM
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Originally Posted by W205C43PFL
My bad, I should had been more clear. M276 is the engine designation for your engine. It comes in different variants though.
Edit: The post above me is more detailed.
Cool, thanks for that info. Well according to the adjuster and the dealership it was seized and not able to be saved. I’m not exactly sure what the details are.
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Old Jul 11, 2021 | 03:58 PM
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Originally Posted by E4004Matic
Cool, thanks for that info. Well according to the adjuster and the dealership it was seized and not able to be saved. I’m not exactly sure what the details are.
Hmmm that is strange can you describe the symptoms just before the engine stopped working? Like did it idle roughly? Did it shake violently, any weird noises, was check engine light on if so was it flashing or was it constantly illuminated? What speeds was the engine at when it happened, what speeds was the car at?
Glad you are fine though!
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Old Jul 11, 2021 | 08:35 PM
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Originally Posted by E4004Matic
Cool, thanks for that info. Well according to the adjuster and the dealership it was seized and not able to be saved. I’m not exactly sure what the details are.
What suggested to you that the car should be taken in for a professional inspection, prior to the seizing?
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Old Jul 11, 2021 | 08:49 PM
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Originally Posted by chassis
What suggested to you that the car should be taken in for a professional inspection, prior to the seizing?
I haven’t read anything about an inspection prior to the seizing.
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Old Jul 11, 2021 | 08:50 PM
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Originally Posted by Elvisfan0108
I haven’t read anything about an inspection prior to the seizing.
Maybe I misspoke, it was inspected afterwards. My bad.
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Old Jul 12, 2021 | 06:49 PM
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The OP states that the car is an E400. I thought all of the E400's were M276 DELA 30 engines -- 3.0 liter V6 engines, twin-turbo configuration. That's what is in my 2015 E400.

I, too, would like to know the failure mode in this case, as these will be very expensive engines if out of warranty, and there will not be that many available used for independent replacements. (The E400 configuration is nowhere near as common as the 300 or 350 variants of the cars.)
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Old Jul 12, 2021 | 09:58 PM
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Originally Posted by E4004Matic
Maybe I misspoke, it was inspected afterwards. My bad.
@E4004Matic What caused you to involve the dealer and insurance?
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