E-Class Coupe (C238) & Cabrio (A238) 2017 - E200, E220, E300, E350, E400, E450 [Coupes &Cabriolets]

Window trim discoloration? ('19 E450 Cabriolet)

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Old Sep 12, 2021 | 09:20 AM
  #1  
BlankProc's Avatar
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Current: '19 E450 Cabriolet - Past: '19 C300 Coupe, '12 SLK350, '16 E350, '14 C250 (x2), '09 CLK350
Window trim discoloration? ('19 E450 Cabriolet)

Hey all, just got a CPO '19 E450 Cab this weekend and in love with my new to me car. A big level up from my '19 C300 Coupe. The thing is absolutely mint and immaculate with the exception of one gremlin I discovered when parking it in my garage - didn't notice outside in the sun:

This discoloration is only on the 4 window trim pieces that are below each window, everything else looks fine. It is smooth to the touch which gives me the impression it can't be cleaned. Anyone encounter this issue and find a remedy? Worst case I'll just bring it to the dealer and see what they think.
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Old Sep 12, 2021 | 10:33 AM
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Originally Posted by MoneyVSOP
It is smooth to the touch which gives me the impression it can't be cleaned. Anyone encounter this issue and find a remedy?
No do not mess with it why give the dealer an excuse to blame you, request dealer replace all affected trim which should have been checked during CPO approval process before delivery.

Last edited by konigstiger; Sep 12, 2021 at 02:05 PM.
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Old Sep 12, 2021 | 12:32 PM
  #3  
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2019 e 450 cabriolet
I have a 2019 E450 cabriolet & it’s not demonstrating this failure
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Old Sep 12, 2021 | 02:14 PM
  #4  
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Current: '19 E450 Cabriolet - Past: '19 C300 Coupe, '12 SLK350, '16 E350, '14 C250 (x2), '09 CLK350
Yeah I'm just going to take it to the dealer first. Just seems like defective trim. Odd that it only is impacting four of the trim pieces and right below the window. Will keep this thread posted.
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Old Sep 12, 2021 | 03:04 PM
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Current: 2019 E450 Cabriolet
Looks to me like someone just gave it a messy wax job
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Old Sep 12, 2021 | 03:12 PM
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Current: '19 E450 Cabriolet - Past: '19 C300 Coupe, '12 SLK350, '16 E350, '14 C250 (x2), '09 CLK350
Originally Posted by IndigoGuy
Looks to me like someone just gave it a messy wax job
that’s actually a pretty good point. Could be that. Wondering if there’s a way to test removal on a small spot.
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Old Sep 12, 2021 | 03:27 PM
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Kinda looks like scratch marks in the photo. Perhaps from someone's dog or poorly trained kid?
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Old Sep 12, 2021 | 04:02 PM
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Current: '19 E450 Cabriolet - Past: '19 C300 Coupe, '12 SLK350, '16 E350, '14 C250 (x2), '09 CLK350
Originally Posted by The_Judge
Kinda looks like scratch marks in the photo. Perhaps from someone's dog or poorly trained kid?
Confident this isn’t the case- rest of the car is basically near mint condition, including the interior.
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Old Sep 13, 2021 | 12:35 AM
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Originally Posted by MoneyVSOP
Yeah I'm just going to take it to the dealer first. Just seems like defective trim. Odd that it only is impacting four of the trim pieces and right below the window. Will keep this thread posted.
CPO doesn’t usually cover trim. However, it’s a 19. Should still be under new car warranty
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Old Sep 13, 2021 | 10:04 AM
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Should have been corrected before delivery during CPO 'approval' inspection and yes in the end factory warranty should cover replacement.
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Old Sep 13, 2021 | 01:49 PM
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Current: '19 E450 Cabriolet - Past: '19 C300 Coupe, '12 SLK350, '16 E350, '14 C250 (x2), '09 CLK350
Just popped over to the dealer during lunch and they confirmed that it is covered by the factory warranty, I'll book some time and get it fixed soon and it will require a day or so of work. Service tech said it's not uncommon and knew what I was talking about before even showing her.

Thanks for the help MBWorld fam, now just back to enjoying the ride.
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