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Apple CarPlay Question

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Old Nov 7, 2022 | 06:11 AM
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Mercedes E Class E300 Cabriolet
Apple CarPlay Question
Hi All,

looking for some help around options for Apple CarPlay.

it appears my cars Mbux didn’t come with CarPlay as when I connect my device via USB cable the option does not appear in the connect menu.

is there a way to retrofit via a module or any after market solutions to enable Apple CarPlay? Has anyone had any success in doing this?

many thanks.
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Old Nov 8, 2022 | 01:13 AM
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2013 SL350 (R231), 2024 EQE350 4matic SUV (X294)
Hi, what is your VIN number? I can look up to see if your car has the option. Also, only one of the USB ports is configured to use CarPlay, so make sure you are using the correct USB port.
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Old Nov 8, 2022 | 03:05 AM
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Mercedes E Class E300 Cabriolet
Originally Posted by MB_downunder
Hi, what is your VIN number? I can look up to see if your car has the option. Also, only one of the USB ports is configured to use CarPlay, so make sure you are using the correct USB port.
that would be amazing if you could check.. Vin number is WDD2384482F096190

I have 2 ports and the one with the tablet looking icon was the one I tried but had no luck.

thanks
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Old Nov 8, 2022 | 03:19 AM
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For some reason none of the VIN checkers I use are bringing back any results. Are you able to double check the VIN number?
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Old Nov 8, 2022 | 03:33 AM
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Mercedes E Class E300 Cabriolet
Originally Posted by MB_downunder
For some reason none of the VIN checkers I use are bringing back any results. Are you able to double check the VIN number?
how strange, it’s definitely right. I’ll triple check and get back to you.
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Old Nov 8, 2022 | 09:45 AM
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Here's the error when trying to decode: Error Text: 1 - Check Digit (9th position) does not calculate properly; 8
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Old Nov 8, 2022 | 11:04 AM
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Mercedes E Class E300 Cabriolet
Originally Posted by teksurv
Here's the error when trying to decode: Error Text: 1 - Check Digit (9th position) does not calculate properly; 8
that’s weird because Iv just checked and the VIN is right, checked both the windscreen and inside the door and they’re the same. No clue why it’s giving an error. Thank you for trying though!
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Old Nov 8, 2022 | 04:27 PM
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Found it. Not sure why it didn’t work on all the normal VIN checkers. It looks like your vehicle is not optioned, it is missing option “16U - Smartphone Integration Apple CarPlay”.
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Old Nov 8, 2022 | 04:39 PM
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Mercedes E Class E300 Cabriolet
Originally Posted by MB_downunder
Found it. Not sure why it didn’t work on all the normal VIN checkers. It looks like your vehicle is not optioned, it is missing option “16U - Smartphone Integration Apple CarPlay”.
Ahh brilliant thanks again for checking that.

i don’t suppose you know if this is something that can be added? Would it need a trip to the dealer or can it be enabled via over the air updates? And in the worst case scenario, does it need new hardware?

Thanks again.
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Old Nov 8, 2022 | 05:55 PM
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Originally Posted by Avim28
Ahh brilliant thanks again for checking that.

i don’t suppose you know if this is something that can be added? Would it need a trip to the dealer or can it be enabled via over the air updates? And in the worst case scenario, does it need new hardware?

Thanks again.
The ONLY way to enable it is to purchase it in the Mercedes me Store.
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Old Nov 9, 2022 | 08:06 AM
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Mercedes E Class E300 Cabriolet
Originally Posted by Eaton
The ONLY way to enable it is to purchase it in the Mercedes me Store.
that’s another thing, need to get my access to the app sorted with the dealer.. it’s still registered to the previous owner.
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Old Nov 10, 2022 | 04:03 PM
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Mercedes E Class E300 Cabriolet
So I managed to get my MercedesMe app sorted today with the dealer but can’t see any options to buy the integrated smartphone feature.

I am thinking it either needs additional hardware or was only available when the car was new and the buyer didn’t select it as an option pre build. Not sure where to go from here in honesty.. I’ve seen some obd type activation modules on eBay for atoms £30 but do I trust it?… my gut is telling me to not bother and to ask a pro about it.
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