E-Class (W210) 1995-2002: E 200, E 220D, E 240, E 290TD, E 300TD, E 200, E 240, E 280, E 320, E 420, E 430 (Wagon, Touring, 4Matic)

Why windows lost sync....?

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Old Jun 15, 2009 | 10:11 AM
  #1  
Perrier's Avatar
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2001 E240
Why windows lost sync....?

Over the past 10 days, it has been happening more progressive that my driver's side window would lose the "one touch go" or move only an inch down once I press the button, every time I start car and prepare to pull away. Once getting on the main road, I find the "move by inch" agony is gone but the "one touch go" has still not returned.

I would normally do the re-sync once I get home and back normal the window does. But then the next day I drive it is the same litany.

Any idea what is ghosting around?
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Old Jun 15, 2009 | 03:10 PM
  #2  
ohlord's Avatar
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300E a couple 1994 w124wagon E320 Wagon/,1971MGB Track/Rally, MG Midget Autocross ,2000 E320 wagon.
Check

battery charge.
And battery connection. You are dropping power someplace in the system or at the pse module.
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Old Jun 25, 2009 | 05:42 AM
  #3  
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2001 E240
Changed brand new battery but this sync loss keeps doing.
Normal for 2-4 days, then the next day window goes only 1 inch then need to re-press then another inch. Need to resync then another 3 days trouble free. Anybody can help?

Read some threads that correct sync needs to press to detene 2 when window hits bottom; did this but didn't help. Only thing I didn't do is to sync all 4 windows but only driver's wide - I never touched the other 3 windows at all.

Last edited by Perrier; Jun 25, 2009 at 05:46 AM.
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Old Jun 25, 2009 | 02:51 PM
  #4  
Lancelot's Avatar
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'01 W210 E320 CDI
Did you get a OEM or MB-Approved battery?
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Old Jun 25, 2009 | 09:33 PM
  #5  
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I got a Varta Silver Dynamic 12 volt 100 AH 830 A - Made in Germany
MB battery is made by Varta.
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Old Jun 28, 2009 | 04:06 AM
  #6  
Perrier's Avatar
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Hey Benz lovers .... any more response....?

Window keeps needing sync every 3-4 days, otherwise the "express up/down" is dead or the window moves only 1 inch each time the button is pressed.

Last edited by Perrier; Jun 28, 2009 at 04:22 AM.
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Old Jun 28, 2009 | 03:29 PM
  #7  
z-wagen's Avatar
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2004 E320
Same thing started to happen since I dis-connected my battery to DIY my engine mounts. I thought the switch has gone bad, but obviously not.

I am eagerly waiting for input from the gurus on this subject.
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Old Jun 29, 2009 | 03:15 AM
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CAN (controller area network) which communicates with DCM (door control modules) appears faulty and both need to be replaced; estimated costs USD7000. That's the latest diagnosis I have been able to obtain. This is electronics - and is not what most Indy's are good at. This needs going back to the dealer. Same as my PC - replaced the motherboard and the Intel Chip and never any issue again with the Vista 64bit machine.

Last edited by Perrier; Jun 29, 2009 at 05:24 AM.
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Old Jun 29, 2009 | 10:54 AM
  #9  
Franasia's Avatar
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2000 E 320S4 210.282 4Matic Estate
Perrier, sorry to hear your problem is still unresolved

Originally Posted by Perrier
I got a Varta Silver Dynamic 12 volt 100 AH 830 A - Made in Germany
MB battery is made by Varta.
Just to let you know you've got the right battery, same as OEM.

Cheers
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Old Jul 16, 2009 | 11:07 PM
  #10  
Perrier's Avatar
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From: Hong Kong
2001 E240
<table id="post3595162" class="tborder" align="center" border="0" cellpadding="6" cellspacing="0" width="100%"><tbody><tr valign="top"><td class="alt1" id="td_post_3595162" style="border-right: 1px solid rgb(204, 204, 204);">So this driver side window keeps ghosting - it moves inch by inch on pressing the button but express up/down is dead; it also act ups intermittent as today it is bad but tomorrow it may be good again, though the express is mostly dead. All other windows, sunroof and side mirrors are working perfect.

Dealer diagnosis: Possible that the CAN (controller area network) and the DCM (door control module) needs replacement, with estimates at USD7000.

1st Indy: the switch beneath the transmission lever is faulty. Needs changed. Question: is this switch 1 for 1 or 1 for 4 windows?

2nd Indy: the window track needs adjusted; if not then the motor needs replacement.

What do you think the most likely culprit?
</td> </tr> <tr> <td class="alt2" style="border-style: none solid solid; border-color: -moz-use-text-color rgb(204, 204, 204) rgb(204, 204, 204); border-width: 0px 1px 1px;"> </td> <td class="alt1" style="border-style: none solid solid none; border-color: -moz-use-text-color rgb(204, 204, 204) rgb(204, 204, 204) -moz-use-text-color; border-width: 0px 1px 1px 0px;" align="right"> </td></tr></tbody></table>
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Old Jul 24, 2009 | 11:32 PM
  #11  
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E320 1999 Station Wagon
module

Hi,
I have had (to some extent) similar problem with my windows on the front. After battery re-connect, they would work fine, but after couple days the windows and everything electrical would stop working on the front sides (never back sides).
I brought it to the dealer and their diagnosis is DCM needs to be replaced. I went today to the recycle place to make sure that before I dish out 250 for each DCM I make sure that it is the problem. Well, we found out it is not. The guy ate recycle place told me that the central console controler for windows (or however the part is called) is more likely to be the problem as he sees them selling in ration 10:1 versus DCMs.
I took my apart and it seems that they are often covered by spilled drinks since it sits right underneath the drink holder (especially the mirror portion of the board).
I was hoping to completely take it apart, but got stuck on the mirror stick, which seems to be holding the board attached to the plastic casing. I did not want to brake the stick, so rather just cleaned what I was able to see with mineral spirit.
I will try to put it back later and see whether it would make difference. I was hoping to get the used board, but I have wagon and the boards are different from more common sedan versions which has trunk opener (which wagon does not have).
Anyway, I will report later and if anyone has an idea how to take apart completely the board, I would appreciate as I thought it may have some loose contacts or just needs cleaning.
Let me know how yours went.
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Old Jul 24, 2009 | 11:37 PM
  #12  
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E320 1999 Station Wagon
here are the pictures
Attached Thumbnails Why windows lost sync....?-picture-6334.jpg   Why windows lost sync....?-picture-6337.jpg   Why windows lost sync....?-picture-6339.jpg  
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Old Jul 25, 2009 | 04:01 AM
  #13  
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2001 E240
Originally Posted by karel
I brought it to the dealer and their diagnosis is DCM needs to be replaced. I went today to the recycle place to make sure that before I dish out 250 for each DCM I make sure that it is the problem. Well, we found out it is not.
How did you find out it is not...?
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Old Jul 25, 2009 | 09:26 AM
  #14  
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We put a different DCM and it would still not work, which would mean that the DCM is not a problem. Besides the fact that after battery restart, the windows would work for a while.
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Old Jul 25, 2009 | 11:05 PM
  #15  
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Give the wires behind the firewall a wiggle and it will work - most likely loose connection. Did you pull the codes?
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Old Jul 25, 2009 | 11:09 PM
  #16  
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what codes?
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Old Jul 25, 2009 | 11:27 PM
  #17  
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Pull CODES

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The dealers use SDS (Star Diagnostic System). Most Independent use Snap-On and other third party scanners. Then there are these Chinese Carsoft 7.4. The key is that the scanner needs to be able to communicate with the Mercedes 38-pin socket and also pull codes from the modules (not just engine codes).
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Old Jul 25, 2009 | 11:30 PM
  #18  
karel's Avatar
Junior Member
 
Joined: Jan 2007
Posts: 30
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From: Sacramento, CA
E320 1999 Station Wagon
Yeah, I did not pull the codes. Actually dealer told me that they did pull the codes, but according to them it was DCM. I did not want to spend a lot of money just on diagnostics and I am always rather "hands on" guy.
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Old Jul 25, 2009 | 11:33 PM
  #19  
Perrier's Avatar
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From: Hong Kong
2001 E240
I changed a brand new DCM at dealer and everything runs perfect then.
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Old Jul 25, 2009 | 11:35 PM
  #20  
karel's Avatar
Junior Member
 
Joined: Jan 2007
Posts: 30
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From: Sacramento, CA
E320 1999 Station Wagon
How much did they charge for parts/labor? BTW, do you use any scanner yourself? I am stratign to think about one if the electrical problems would persist.
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Old Jul 25, 2009 | 11:43 PM
  #21  
Perrier's Avatar
Thread Starter
Junior Member
 
Joined: Jun 2009
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From: Hong Kong
2001 E240
I paid colossal but shouldn't mean anything to you as Hong Kong / Calif are entirely different pricing regimes. The price of a brand new E300 here is 3 times that you would have to pay in the USA. I don't use scanner, but I paid an indy to do that for me, and I do get a 2nd opinion before giving the go ahead to the dealer. What problems do you think would persist? You need to pull codes rather than wild goose chase.
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Old Jul 27, 2009 | 04:01 PM
  #22  
karel's Avatar
Junior Member
 
Joined: Jan 2007
Posts: 30
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From: Sacramento, CA
E320 1999 Station Wagon
Well, my goose chase is paying off. The switch is working fine now (knock on the wood). I would let you know if it would stop working in future.
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Old Jul 27, 2009 | 09:43 PM
  #23  
Perrier's Avatar
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Junior Member
 
Joined: Jun 2009
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From: Hong Kong
2001 E240
Good to hear this...

Originally Posted by karel
Well, my goose chase is paying off. The switch is working fine now (knock on the wood). I would let you know if it would stop working in future.

works. I read in some threads this could keep your window trouble free for at least 1-2 years.
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Old Apr 15, 2010 | 02:21 PM
  #24  
Chris Carson's Avatar
Newbie
 
Joined: Jul 2009
Posts: 9
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From: Central Mississippi
1997 E320 Sedan
Can anyone give me instructions to remove the driver's window switch in the console of my 1997 E320 sedan (W210)? I hear a click in my door panel when pressing switch for "down" operation but hear nothing for "up" operation. My window is stuck in "down" position. Also, if I need to to remove driver's door panel, I need these instructions, as well, especially since there is a crash bag in the door.
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