why_not

I had to pay the dealer a visit yesterday..
One of my 1 month old front Eibach springs broke in two places..
Is this seen before ?

Riding on stock springes again.. (arrgg 1000$)

Whitey

Sorry to hear that....but why $$$$? It should still be under warranty??????

why_not

i got the spings in NL.. by steve
(Its 850 km away from home)
(he dont know yet)

Whitey

Were they new? Ive had mine for almost 3 years, no prob. Not heard of another case yet..not Eibach on an E anyways.

why_not

Yes.. brand new.. ..
Its strange.. it broke in two places.. 1/2 ring up and in the center..
i will post a picture later

Whitey

Ooops, Steve won't be pleased to hear......faulty springs obviously (unless you'd done something drastic of course)...put a claim in to Eibach.

why_not

yes stock springs.. sucks
even if its Avantgarde .. do you know how low that is compared to elegance

I would like to put a claim somewhere..
Since Steve put them in he (and bought them) he has the original bill.
I will hear Steves opignon about what he think should be done.

why_not

I taked with steve..
He will try to get me fully compensation from Eibach.
If that dont work he will at least pay half of the bill -if not it all.
Good and quick service.. i truely cant expext more.

(But it leaves me on stocksprings .. where i started -and not lowered as i wanted)

Whitey

Hey, good to hear you're compensated but that's what one would expect. Steve is a true gentleman, a great guy - I personally met him in NL too and hope to do so again in the near future. I'm sure Eibach will warrant the damage.

Don't let that get you down. If you were happy with the drop and ride, why not get another set of Eibachs (but I'm sure they'll just replace it)? I'm happy with the ride and handling but not too pleased with the front being a little high compared to the back but with spring pad compensation, its acceptable...what's more important is the ride and handling suits me fine.

Oh, BTW, I can't really remember how much lower the Advantgarde springs where compared to the std springs cuz I changed my springs after one week of getting the car

MBenzNL

Just to get one thing straightened out first: the springs are not Eibach...we opted for Eibach but as they were not to be delivered in time, we received another brand springs (which I have told you before installation, Kim).

Anyways...I have been on the phone today with the suplier, the manufacturer and with Kim. The manufacturer wants to see the springs to what could have happened there and depending on the outcome of that - they will refund the costs made. And if they don't refund anything at all, we will refund at least half of the costs ourselves...

greetingz,

why_not

Thanks for the service Steve..
But What .. is it not eibach ??.. i dident know that..
Im sure i would have remembered.. and not sure if i wanted them if i knew
I knew that the springs was cheaper that expected.. but not that is wat not eibach i got..
Beeing that there was so much mooding going on on my car.. maybe u forgot this detail..
Well it dont matter know.. (for me) but im sure that eibach owners are happy about it.

Lets se what happens.
And thanks again Stave..

Rgds kim

KWiK

broken Eibach springs? I wouldn't expect that from Eibach...maybe Raceland, but not Eibach.

why_not

As Steve wrote.. is was not eibach he mounted in my car .. i dident know that..

why_not

Here is the broken spring..

Whitey

Is that rust I see in the exposed metal???????

why_not

Yes.. there is a litle rust and dirt..
.. its very salty i DK these days..
One day the car was feeling very strange and seemed too low.
My wife drives the car a lot.. and she would not notice is at all so I dont know how long the diferent parts have been broken..
It feels like driving monster truck (on rails) again.. :-(

Whitey

Boy I hope Steve will be able to get your money back for you (and not have to fork out himself).......surely something like that is a mftg fault....so what brand is it?

why_not

I dont know.. i was sure that is was Eibach..
Since its not that i dont have a clue.. but it would be nice to know though.

How come you dont have the MF wheel/IC upgrade ?.. its the bedst mod i have had done ..?? It realy changes the "feel of the car"
/kim

Whitey

cuz nav doesn't work here nor is it necessary cuz you can't get lost for too long here and i'd rather save for my next car....I'm more an exterior kinda person anyways.


I think my Eibachs are black (been a while since I looked in there).... not sure if they even make them in red.

why_not

And your exterior is nice..

This is off topic.. but my exhaust is ratteling when warm.
I havent been able to find any posts.. but i know they r there..
Cau u help me find the way..
/kim

Whitey

Thanks Kim...there are ppl who like it and ppl who don't. Personally, its not quite what I'd really want it to be but its better than stock and its best i can do on the budget I want to spend on it and limited number of aftermarket parts for my car (thanks to Steve, he's openned up a whole new source of parts for me ).

BTW Kim, I see there is an importer for Eibachs in Denmark already, not to take biz away from Steve (and I have no interest in doing so) but wouldn't it be easier and quicker going thru that route?

As for the rattling exhausts, I prefer to keep quiet on such matters....I'm sure you know why . The first thing I'd look for are the mounts....check the rubber band things that your muffler hooks on to, they WILL fatigue over time and maybe snap off and your muffler will obviously wobble more than usual...quick easy find and fix if it is that. Not sure about the warming up bit tho....could be more technical matters but that's not for me to comment.....

why_not

Thanks...

I will wait a while and se where this Steve ends up with the springs.
Of cause i chose Steve to do the lowering.. who else ? Its only a 850km drive.. ..
-no- i rightly trust the guy -and the whole operation.
and as i did go there for my second major mod.. it was a no brainer.

/kim

Whitey

Mmmmmmm

why_not

And i have done it twice now.
No stops while under way THATS what mercedes its build for. LOVE IT

Free speed in Germany..
/kim

MBenzNL

wow...serious breaking of springs there...

I will try to get as much compensation from the manufacturer as this is quite obvious a manufacturing fault...

I will keep you updated about it Kim and will figure something out for the follow up lowering as well.

greetingz,