Steering locks while car in motion
Thread Starter
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Joined: Mar 2002
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From: Issaquah, WA.
E320 2003
Steering locks while car in motion
This is the second time in two weeks. When turning on to a road from a dead stop, turn in one direction while accelerating fast (not to the floor) and the streering wheel locks in the direction you are going. As soon as the car slows down via brakes, the steering wheel unlocks. We are bring the car in tomorrow as this is a major safety issue.
Our car: 2002 E320 sedan.
Question: Is the above a know problem and if so, why didn't we get a recall?
Our car: 2002 E320 sedan.
Question: Is the above a know problem and if so, why didn't we get a recall?
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Joined: Nov 2001
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From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Could it be something having to do with the power steering or do you feel that its related to the actual steering lock that activates when parked and the key is removed?? Never experienced that on my E320 4Matic
Thread Starter
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From: Issaquah, WA.
E320 2003
The problem feels more like the steering lock engaging rather than a steering pump problem - with the latter one could still steer though it would require strength and the former there is no wheel movement at all.
The dealer says they will call me around 12:00 (Pacific), they were all over it and VERY concerned.
The dealer says they will call me around 12:00 (Pacific), they were all over it and VERY concerned.
Thread Starter
Almost a Member!
Joined: Mar 2002
Posts: 42
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From: Issaquah, WA.
E320 2003
Dealer replicated problem, is replacing steering rack and pump. Fortunately a factory rep. was there as well and is taking back the old parts to research. We should get our car back tomorrow. Am impressed with how seriously they took this problem and how quickly they are resolving it.
Member
Joined: Nov 2001
Posts: 194
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From: Houston
08 S550, 10 GLK350, 05 Clk500
You should still lodge a complaint online with NHSTA
http://www.nhtsa.dot.gov/
To make sure that this problem continues to be taken seriously.
http://www.nhtsa.dot.gov/
To make sure that this problem continues to be taken seriously.
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Thread Starter
Almost a Member!
Joined: Mar 2002
Posts: 42
Likes: 0
From: Issaquah, WA.
E320 2003
We picked the car up yesterday, drove fine and a few agressive left turns while accelerating resulted in no lock up. The entire steering rack was removed and is being sent to Germany to be researched. The dealer says they may never hear back from the factory as to what the problem was --- which is disconcerting. Is there anyway for us to be notified when the factory researches a deffective part?
Our dealer handled this all very quickly and didn't dispute a thing, they treated it as a serious safety defect - we were VERY satisfied with how they treated us.
Our dealer handled this all very quickly and didn't dispute a thing, they treated it as a serious safety defect - we were VERY satisfied with how they treated us.
Are you scared?
Thread Starter
Almost a Member!
Joined: Mar 2002
Posts: 42
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From: Issaquah, WA.
E320 2003
RE: Are you scared?
We'll drive the car with uncertainty, not knowing exactly what caused the problem and that the it probably was the steering rack is not good enough. We will pursue this matter, not sure how but it was enough to make both our lives flash by!
