Did MBUSA buy back your vehicle?
Thread Starter
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Did MBUSA buy back your vehicle?
Any and all assistance in supplying information and details for the benefit of fellow members would be greatly appreciated (i.e.: amount offered, process, time span for completion, reason for buyback, initiated by dealer, etc).
The only exception would be those vehicles that were exchanged because of the navigation fiasco in 03.
The only exception would be those vehicles that were exchanged because of the navigation fiasco in 03.
Almost a Member!
Joined: May 2003
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2004 E Class
They bought mine back
I had a 2001 C class. It went in for repair and when it came home my wife put it in reverse and it went forward!!!! Almost took me out (and no we are still married she wasn't trying to kill me). Turns out they forgot a clip and the linkage came apart.
Anyway, I told them that my wife informed me that she would never set foot in the car again as she was now afraid of it. I pressed for a buyback and got 1. First offer was $35,000. I had paid $43,000 16 months earlier. I fought it out and the district rep upped the offer to $40,000. I ordered a 2003 E, with nav, and they ended up trading that out because of the Nav fiasco. On top of that, when the replacement came in there was a problem, and they ended up having to order me a 2004 replacement E. Which we have now for 20 months and is doing OK, except for a recurring AC problem.
Thats my story.
Anyway, I told them that my wife informed me that she would never set foot in the car again as she was now afraid of it. I pressed for a buyback and got 1. First offer was $35,000. I had paid $43,000 16 months earlier. I fought it out and the district rep upped the offer to $40,000. I ordered a 2003 E, with nav, and they ended up trading that out because of the Nav fiasco. On top of that, when the replacement came in there was a problem, and they ended up having to order me a 2004 replacement E. Which we have now for 20 months and is doing OK, except for a recurring AC problem.
Thats my story.
MBWorld Fanatic!
Joined: Jun 2005
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From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
I myself am working an issue of deceptive marketing with them on the MB-tex trick for the back seat of the '05's.. On their MBUSA.com comparison website it says "Leather" not vinyl.. I didn't expect full leather, but the dealer and their site told me I would have "leather surfaces" or "inserts" and by God, I am demanding them... so they will not likely by-back my car (I don't want to sell it anyway).. but they need to make good on what I was sold!
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Joined: Aug 2004
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06 320E CDI, Porsche 911 C2, Pontiac Montana
Originally Posted by CE750
I myself am working an issue of deceptive marketing with them on the MB-tex trick for the back seat of the '05's.. On their MBUSA.com comparison website it says "Leather" not vinyl.. I didn't expect full leather, but the dealer and their site told me I would have "leather surfaces" or "inserts" and by God, I am demanding them... so they will not likely by-back my car (I don't want to sell it anyway).. but they need to make good on what I was sold!
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Joined: Jun 2005
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From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
Originally Posted by Spartan
I had MB tex in my '95 and it wears like steel. On the other hand, they charge more for leather and "pay back" equivalently if it isn't.
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Almost a Member!
Joined: Feb 2005
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MB-Tex and Leather Seating Surface?
CE750, I'm interested in this leather/MB-Tex issue. Can you please elaborate? Did MBUSA claim "leather seating surfaces" on web site and delivered MB-Tex to you in the actual car?
I'm assuming that "leather seating surfaces" means that the portion that touches your "bottoms" and your back are leather, but that the sides of the seats and doors are MB-Tex.
I'd appreciate your clarification. Thanks in advance!
I'm assuming that "leather seating surfaces" means that the portion that touches your "bottoms" and your back are leather, but that the sides of the seats and doors are MB-Tex.
I'd appreciate your clarification. Thanks in advance!
Originally Posted by CE750
I myself am working an issue of deceptive marketing with them on the MB-tex trick for the back seat of the '05's.. On their MBUSA.com comparison website it says "Leather" not vinyl.. I didn't expect full leather, but the dealer and their site told me I would have "leather surfaces" or "inserts" and by God, I am demanding them... so they will not likely by-back my car (I don't want to sell it anyway).. but they need to make good on what I was sold!
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From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
Originally Posted by mb808
CE750, I'm interested in this leather/MB-Tex issue. Can you please elaborate? Did MBUSA claim "leather seating surfaces" on web site and delivered MB-Tex to you in the actual car?
I'm assuming that "leather seating surfaces" means that the portion that touches your "bottoms" and your back are leather, but that the sides of the seats and doors are MB-Tex.
I'd appreciate your clarification. Thanks in advance!
I'm assuming that "leather seating surfaces" means that the portion that touches your "bottoms" and your back are leather, but that the sides of the seats and doors are MB-Tex.
I'd appreciate your clarification. Thanks in advance!
If you go to MBUSA.com and do the vehicle comparison of a CDI with a BMW or Cadi etc... go to the seats and it says Leather..
Now, if you ask a salesman... 9 out of 10 will tell you "Standard" is leather inserts front AND BACK. well, as of 2005, it turns out (and the MB CDI brochure actually says) the rear seats are entirely made of MB-tex..
that is a lie, and I want them to make good on it. I'm working it now, but so far they're stone walling me.
edit: This should be a good link to where it says leather seats are (standard):
http://www.mbusa.com/brand/container...ve/compare.jsp
Last edited by CE750; Aug 26, 2005 at 01:35 PM.
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From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
I did a bit of digging and after a bit, found a section where it further brakes down each car and only in here does it make it clear that it's just the front seats..
But most people will just view the summary comparison where it says "leather standard" and move on from that subject.
Seating & Trim
Ten-way power front seats, each with three-position memory. Driver's adjustable lumbar support. Driver's seat memory includes steering column and outside mirror positions.
M-B Tex upholstery with leather inserts in front seats.
Leather-trimmed steering wheel and shift knob.
Hand-polished Burl Walnut wood trim on dash, console, doors, shift gate and shift knob. Polished chrome outlining for wood trim and switch clusters.
Stainless-steel door sill trim.
Velour floor carpeting and floor mats.
Ten-way power front seats, each with three-position memory. Driver's adjustable lumbar support. Driver's seat memory includes steering column and outside mirror positions.
M-B Tex upholstery with leather inserts in front seats.
Leather-trimmed steering wheel and shift knob.
Hand-polished Burl Walnut wood trim on dash, console, doors, shift gate and shift knob. Polished chrome outlining for wood trim and switch clusters.
Stainless-steel door sill trim.
Velour floor carpeting and floor mats.
MBWorld Fanatic!
Joined: Mar 2004
Posts: 5,017
Likes: 16
From: Ft. Lauderdale Area, USA
2015 ML 350
Originally Posted by john doe iii
I'm curious to hear more stories..... as I may be going this route if they dont fix my A/C problem.
Senior Member
Joined: May 2005
Posts: 311
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From: The OC
MY MB WAS LEMON'D
Originally Posted by Barry45RPM
What is your A/C Problem? Fans cutting out? I havent had the problem since they did 2 "power" recalls which indicated incorrect voltage & cut off "electric consumers", AND they replaced the fan regulator under the passenger dash twice. Now the fans stay on all the time they should.
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Joined: Jun 2005
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From: FL410
'05 E320 CDI, '08 BMW X5 4.8i, '11 Duramax 2500HD
All of the A/C problems? Are they 2-zone or 4-zone.. cause I've had no problem (2 zone) but I've heard many with the 4-zone are having problems.
Super Member
Joined: Jun 2004
Posts: 996
Likes: 16
From: Tampa, Florida
2017 E300W
check out this MB complaint site:
http://www.mercedes-benz-usa.com/
You may want to ask about what others have gotten for returns.
http://www.mercedes-benz-usa.com/
You may want to ask about what others have gotten for returns.
Last edited by TPAbnz; Aug 27, 2005 at 11:31 AM.
