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E-Class (W211) 2003-2009

Free access to MBUSA parts catalog

 
Old 11-14-2010, 12:14 AM
  #51  
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I have tried to register 3-4 different times, and I always get the same results. Error, please try again later.

I am in the US.....any ideas?



Thanks
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Old 01-16-2011, 12:02 AM
  #52  
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I had the same error message, send them a note and they will fix the issue for you
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Old 02-20-2011, 12:04 AM
  #53  
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Kongistiger,

do you know if it's possible to enable the online EPC price display which is grayed out in my account when I click on Option/Setup?
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Old 02-20-2011, 09:32 AM
  #54  
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Old 02-20-2011, 06:56 PM
  #55  
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Ok so only dealers can have that I assume as they want a company/address in that contact form.
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Old 03-21-2011, 12:42 AM
  #56  
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2005 e320 4matic w211
Canada EPC is here http://www.mercedes-benz.ca/content/...tion.0002.html

US - FREE, Canada - 3600/yr!
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Old 04-03-2012, 09:58 AM
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yep, i keep getting "SORRY: THERE WAS AN ERROR PROCESSING YOUR TRANSACTION. PLEASE TRY AGAIN LATER."

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Old 12-14-2012, 10:20 PM
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Me too, used both IE and Chrome, same error message... this sucks big time.

Guess I'll call them next week.
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Old 01-14-2013, 02:30 PM
  #59  
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Anyone make this work on Win7?

I really hate software developers who write code that is not portable for no good reason at all.
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Old 01-14-2013, 02:41 PM
  #60  
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It works on any Win OS (2k, XP, Vista, 7). You might not have installed the correct Java version. It's not the developer!
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Old 01-14-2013, 03:33 PM
  #61  
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My next step will be to remove Java and just install the latest without updates and see if that works.
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Old 03-12-2013, 03:35 PM
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try with java ver 7 and still doesn't work
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Old 04-12-2013, 12:36 PM
  #63  
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Still not working!

The best part is that when it fails they direct you to a page that tells you EXACTLY what to do, except it has not been updated to match the current IE "tool" menu, so it is useless.

I work with MANY online databases and information systems. There is no reason in the world for this to have been designed to be so picky, and there is even less reason for it not to have been fixed after the issue was found.

You are right, it is not the developer!

It is the manager who did not send him packing long ago!
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Old 02-25-2014, 11:34 PM
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FOR ALL OF THE PEOPLE THAT CANNOT GET THIS TO WORK:

It will work with windows 7 on chrome, etc. Go to this page to download the latest JAVA: http://www.java.com/en/download/chrome.jsp?locale=en

Once you've installed the JAVA restart your browser and launch EPC again. It will go through its component installs and will launch after its installed those.


Hope that helps..

Last edited by ShinyHypnotoad; 02-25-2014 at 11:43 PM.
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Old 02-25-2014, 11:44 PM
  #65  
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Mine started working about 2 months ago.
I had made some settings changes a while back that did not work, but maybe it was those in combination with some update that was pushed.
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Old 03-10-2014, 03:21 PM
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For those with registration problems and getting the error message

THERE WAS AN ERROR PROCESSING YOUR TRANSACTION. PLEASE TRY AGAIN LATER

below is the email reply I got from the EPCnet Online support team

We have been informed that there is an issue with the third party vendor that processes the address verification/billing for the subscriptions/renewals. The combination of Discover or American Express cards and a no charge subscription can cause an error. This issue is being investigated, but there is no timeline for resolution. If you try to create/renew a paid subscription with any of the possible credit card types or a no charge subscription with Visa or MasterCard and still get an error message, please let us know which type of subscription with which type of credit card.

I retried with a VISA card and it went through. Browser was chrome with java jre7 (1.7.0_40).

I haven't tried to login and use it yet

EDIT: I have logged in and the application works fine so far.

Last edited by toslat; 03-10-2014 at 03:25 PM. Reason: updated after login
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Old 03-06-2015, 02:59 AM
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my e320 4matic is too low the front seems fine but rear bottomed out i do not hear compressor
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Old 11-02-2015, 11:47 AM
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I installed the software and it's working on my Windows 10 machine with the latest version of Java. Although I had to use Chrome instead of MS Edge.
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Old 01-22-2016, 11:41 AM
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Update, EPC is no longer free!
Attached Thumbnails Free access to MBUSA parts catalog-capture.jpg  

Last edited by konigstiger; 01-22-2016 at 11:45 AM.
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Old 01-24-2016, 08:24 PM
  #70  
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How dare they!
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Old 01-24-2016, 09:14 PM
  #71  
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Anything for the shareholders
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Old 03-14-2016, 11:24 PM
  #72  
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Wow, one of the few nice things MB did for all owners.
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Old 03-14-2016, 11:49 PM
  #73  
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Let's start a petition

On a side note, offline EPC and WIS want free either. Dealerships were always charged for the updates.
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Old 08-02-2016, 01:58 PM
  #74  
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change the title

Originally Posted by konigstiger View Post
Update, EPC is no longer free!
it's ok that they now want money, but can we change the title of the sticky threads, so newbies like me do not waste 15 min trying to figure out how it is "FREE"??
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Old 09-08-2016, 12:01 PM
  #75  
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Originally Posted by sohailhussain View Post
it's ok that they now want money, but can we change the title of the sticky threads, so newbies like me do not waste 15 min trying to figure out how it is "FREE"??
And please update and or post the solution to get on a illustrated break down. I'm aware that there is not a lot of diy and or techs. But if we can't get access to this then other than paying some one PayPal and or get a discount from this site to share their accessed credentials via pm etc.... I'm a new be to posting now since I'm chasing faults on various models and tis site has provided valuable suggestions also. But this is a simple fix for everyone...
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