E-Class (W211) 2003-2009

I'm Out of Warranty now

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Old Jul 17, 2009 | 12:21 PM
  #1  
007_e350's Avatar
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I'm Out of Warranty now

Guys,
My second day out of warranty today .... I was getting MB warranty no deductible for $3500 ... n I figured I wont have to spend that much in the next 36k miles ...

So what maintenance items should I perform to prevent visits to the stealer for repairs...

1- Tranny Oil change (thanks for the initial write-up Vettdvr)
2- CV boots to prevent Axle damage
3- ??
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Old Jul 17, 2009 | 02:29 PM
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If you're out of warranty, the first thing to do, imho, is to find a top notch Indy.
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Old Jul 17, 2009 | 09:53 PM
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That makes the two of us. I am out of warranty too.
CPO Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)

its almost like having a new car. Should only need oil change from now on. I hope!
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Old Jul 18, 2009 | 09:35 AM
  #4  
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Originally Posted by mmartinez
CPO Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)

___
These are the exact reasons WHY you should own a warranty if you have E class.

Smart move buying the extended warranty.

You can change engine oil/filter,plugs,brakes,batteries just keep proof of purchase for verification. You must use MB approved lubes,filters and parts.
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Old Jul 18, 2009 | 09:44 AM
  #5  
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I for one do not believe in extended warranties. They are actually not warranties but an insurance policy. These are profit centers for the issuer and while some people do make out others have not enough claims to cover the cost of the policy. The latter are the more prevelant. Many of the repair items mentioned in this thread are in fact wear items and are normal maintenence. However if in fact you do decide to go with the "warranty" you should consider only a manufacturers policy. I have seen far too many aftermarket ones that deny or make coverage difficult. I also for one believe in dealer maint ...by a good dealer. While the cost of the labor may be higher the bottom line and the continued reliability of your MB will be much higher as can the resale be when you quote "dealer serviced". In many cases the eventual bottom line cost of dealer service is lower.
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Old Jul 19, 2009 | 09:15 AM
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Originally Posted by sosh
I for one do not believe in extended warranties. They are actually not warranties but an insurance policy. ........ Many of the repair items mentioned in this thread are in fact wear items and are normal maintenence.
I don't consider these normal wear and tear:



Originally Posted by mmartinez
CPO Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)

The items I have had repaired under warranty are:

AC water valve
door locks
ignition switch
airmatic compressor
rear air springs
SBC braking system
ac blower motor
ball joints
cig lighter
wood grain panel on dash cracked


This are just the few top lines I can remember. The cost of these way exceeded the cost I paid for the warranty. I agree that only MB dealer warranty is the one to purchase. I am really gunshy about after market.

To many iffies on it. Buy a warranty and get it from MB!
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Old Jul 19, 2009 | 11:05 AM
  #7  
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Originally Posted by vettdvr
I don't consider these normal wear and tear:



Originally Posted by mmartinez
CPO Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)

The items I have had repaired under warranty are:

AC water valve
door locks
ignition switch
airmatic compressor
rear air springs
SBC braking system
ac blower motor
ball joints
cig lighter
wood grain panel on dash cracked


This are just the few top lines I can remember. The cost of these way exceeded the cost I paid for the warranty. I agree that only MB dealer warranty is the one to purchase. I am really gunshy about after market.

To many iffies on it. Buy a warranty and get it from MB!
Looking at the list again I think that the ball joints are normal maintenence and some of the other items could be from "hard use" or abuse like the door handle and the center consol. We do not know how many miles are on the vehicle so its really difficult to tell. My 05 E 4 matic during the warranty had no issues that I would consider severe and in the almost a year since the warranty expired has had none. My E will go away next feburary and will be replaced with a W212. I certainly agree that if he is going to buy the warranty that he buy an MB warranty.
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Old Jul 19, 2009 | 01:32 PM
  #8  
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Originally Posted by vettdvr
These are the exact reasons WHY you should own a warranty if you have E class.

Smart move buying the extended warranty.

You can change engine oil/filter,plugs,brakes,batteries just keep proof of purchase for verification. You must use MB approved lubes,filters and parts.
+1
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Old Jul 19, 2009 | 02:06 PM
  #9  
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Originally Posted by sosh
... They are actually not warranties but an insurance policy...
Actually they are specifically NOT an insurance policy. Insurance can only be sold by licensed Insurance agents, which neither MB or your Car Salesman/Service Advisor are.

Its is a service agreement between you and MBUSA, whereby MB promises to pay your dealer for Labor, Time and Parts installed on your vehicle which fail prior to specified milage and or time with certain exclusions.

Technically its a bet between you and MBUSA. You're betting you will have problems with their product based on past performance or observations, and they're betting that they're beyond all those problems & they won't have to pay out any of your wager money to effect repairs.

Having spent some time as a member of this community, are you a betting man?

Last edited by Barry45RPM; Jul 20, 2009 at 05:26 PM.
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Old Jul 19, 2009 | 02:12 PM
  #10  
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Originally Posted by Barry45RPM
Actually they are specifically NOT an insurance policy. Insurance can only be sold by licensed Insurance agents, which neither MB or your Car Salesman/Service Advisor are.

Its is a service agreement between you and MBUSA, whereby MB promises to pay your dealer for Labor, Time and Parts installed on your vehicle which fail prior to specified milage and or time with certain exclusions.

Technically its a bet between you and MBUSA. You're betting you will have problems with their product based on past performanc or observations, and they're betting that they're beyond all those problems & they won't have to pay out any of your wager money to effect repairs.

Having spent some time as a member of this community, are you a betting man?
+1
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Old Jul 19, 2009 | 10:18 PM
  #11  
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W211
well since my purchase in November, i've had to take the car in for ds oil leak by valve cover baffle. I will be taking it in again, since doing a visual check from the rear back and notice grease/dirt deposits on the spring control arm bolt area. Signal of a leak in the vicinity of the rear ps shock area. Good thing its still under the 4yr/48k CPO warranty since it only has 32k miles on it. (27k when i bought it). Not upset at all, but glad all of this is happening while under warranty.
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Old Jul 20, 2009 | 07:27 AM
  #12  
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2006 E320 CDI
The real answer to this warranty/no warranty question...

...is to dump the MB and to buy something like on Infinity or Lexus where living without a warranty is not a state of constant worry about what will break next.

Just bought a CPO E320 CDI with 2 years of additional MB extended warranty. If it turns out to me a maintenance headache, warranty or no warranty, we sell it and never buy another MB. That is the only way to teach a manufacturer that you will not put up with that sort of nonsense.

(We have a 1992 LS400, have had it since 1993.)

- nopcbs

Originally Posted by vettdvr
I don't consider these normal wear and tear:



Originally Posted by mmartinez
CPO Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)

The items I have had repaired under warranty are:

AC water valve
door locks
ignition switch
airmatic compressor
rear air springs
SBC braking system
ac blower motor
ball joints
cig lighter
wood grain panel on dash cracked


This are just the few top lines I can remember. The cost of these way exceeded the cost I paid for the warranty. I agree that only MB dealer warranty is the one to purchase. I am really gunshy about after market.

To many iffies on it. Buy a warranty and get it from MB!
Reply
Old Jul 20, 2009 | 11:26 AM
  #13  
vettdvr's Avatar
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03 E500 and Corvette
Originally Posted by nopcbs
...is to dump the MB and to buy something like on Infinity or Lexus where living without a warranty is not a state of constant worry about what will break next.

Just bought a CPO E320 CDI with 2 years of additional MB extended warranty. If it turns out to me a maintenance headache, warranty or no warranty, we sell it and never buy another MB. That is the only way to teach a manufacturer that you will not put up with that sort of nonsense.

(We have a 1992 LS400, have had it since 1993.)

- nopcbs
You just explained exactly how my wife and I feel. Each failure is a 200 mile drive and 2 days minimum for dealer service. For ball joints, some consider them wear items and perhaps they are use to ball joints failing at 60,000 miles, but I am not. I expect longer life than 60,000 miles on balll joints. My corvette which was also bought new had more miles than the mercedes e500 and has been driven hard on the track with the only dealer repair item being the memory seat. The ball joints are still going race ready at 80,000 miles. Our mercedes had all the failures between 35,000 and 80,000 miles which it is just not touching.

For me the E500 is a great driver car but as pilots would say it is a "hanger queen" and loves to spend time in the shop.

After all the failures I have had it will be hard for me to trust MB again.

I owned a cadillac eldorado in the late 70's. I was working as a consultant with some of the cadillac QC division. They told me to buy another cadillac as it was greatly improved. I told them if they had so much confidence give me one and let me drive it 50,000 miles then If no failures I would pay for it. Look at caddy now

So given the massive failures how can I trust MB.? The dealer does excellent service, the best I have ever had. But the car just won't keep going!. My exclusive opinion only of course you may consider all these failures normal wear items. I don't!
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Old Jul 20, 2009 | 11:55 AM
  #14  
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2004 e320
I guess you guys can call me a betting man! My 04 E320 has 75,000 miles now. I went to mercedes and they wanted $5000 to cover the 25,000 miles to reach 100,000 miles. This was also a 3rd party warranty that they were offering to me.
Considering everything that was fixed by MB warranty over the time I've had the car, I feel like I am driving a new car...lol

Originally Posted by mmartinez
MB Warranty did cover:
- New Rt & Lft lower ball joints
- New motor mounts
- Newcenter console are rest
- New center console drink holder
- New Left door arm rest
- New Transmission and Torque converter. (they found pieces of metal in the tranny pan)
Reply
Old Jul 20, 2009 | 12:24 PM
  #15  
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Originally Posted by Barry45RPM

Technically its a bet between you and MBUSA. You're betting you will have problems with their product based on past performanc or observations, and they're betting that they're beyond all those problems & they won't have to pay out any of your wager money to effect repairs.
This really is a great description of what an extended warranty is. I've owned my E500 since it was 29,000 miles old. I had the common annoyances experienced by many W211 owners while still under my 4/50 manufacturer's warranty. But, I never had any major mechanical issues. So, when the warranty was up, I rolled the dice and have been driving without a net since. I'm currently at 87,000 miles and haven't had to take it to the dealer for any problem yet. I have corrected some issues either myself or with the help of a weekend mechanic. Front wheel hub comes to mind as a recent repair. But I have not even come close, money wise, to what the warranty would've cost.

YMMV.
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Old Jul 21, 2009 | 01:48 AM
  #16  
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In the same boat.

Only 1500 miles to 50k and am a little concerned. The E is a sophisticated machine that will cost serious cake to fix if something goes wrong. But on the other hand I have three vehicles and can stand to see the E not up to 100% all of the time. So I'm betting that the MB engineers did a good job and I can ride w/o a warranty. If I'm wrong then my better half will push me to get her a newer W164. She's stuck on MB.
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Old Jul 21, 2009 | 02:53 AM
  #17  
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It's kind of the nature of Euro cars. MB, Audi, BMW. If maintenance and reliability is highest on your list, then they are not a good choice. But if you know this going in, and still want what they have to offer, then they are a good choice.

I think all this is sort of understood in the auto world, isn't it? You know, "I'm buying a Lexus because," etc., etc. This seems to be a big topic on all Euro car forums.

In the meantime BMW, MB, Audi are still selling cars. And there are lots of E Classes out there. I see hundreds of them every day here on the road.

If they are really that horrible you'd assume the gig was up and people would stop buying Euro cars. But they don't seem to be. Are they all just fools?
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Old Jul 21, 2009 | 10:50 AM
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The reliability of my '07 is so superior to my '04 in every imaginable way, that my guess is MB realized they'd be relegated to the "unwanted list" if they stayed on the bottom of the JD Powers list another day, and seriously replaced or redesigned every failure prone, poorly made or designed part.

My problems with my '04 came so fast, randomly and unexpectedly that the car was in the shop every 5th week with a new and unique problem. (It had many options) The 07? No problems!

My guess is that problematic, poorly engineered "European" (German) cars will have to be a thing of the past in order to continue to be bought by North Americans. Reliability is NOT an option... it is standard equipment... its expected and owed to the customer by the manufacturer in every vehicle. The folks at other Brands who didn't believe in that or were too busy to provide it will all be gone shortly just like MB got rid of them to fix the 211 E Class.

Last edited by Barry45RPM; Jul 21, 2009 at 02:35 PM.
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Old Jul 21, 2009 | 01:00 PM
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Originally Posted by Barry45RPM
..............My guess is that problematic, poorly engineered "European" (German) cars will have to be a thing of the past in order to continue to be bought by North Americans. Reliability is NOT an option... it is standard equipment... its expected and owed to the customer by the manufacturer in every vehicle. The folks who didn't believe in that or were too busy to provide it will all be gone shortly just like MB got rid of them.
I would say this is a pretty good guess. YOU ARE RIGHT ON TRACK!

Reliability is to be built into the car just as safety.

I bought the E500 2003 EXPECTING reliability to be a non-issue. But in my car it was THE ISSUE.

Granted at 80,000 miles it still drives like a new car but the trail of parts is probably valued close to $20,000 which it totally unaccpetable from a reliability viewpoint. I can accept some mechanical failures but the total amount I have had is way beyond acceptable.

Hopefully JDP or CR will show this but currently MB has only moved to the middle range on CR. There are many other cars higher.

What suprised me was my corvette I bought new has had the driven out of it on the track and used as a daily driver and it has only has 1 issue with the memory seat. It also has the ride control and active handling such as MB but it doesn't fail. UMMM wonder why chevy is more reliable. And don't say be cause MB drives better. If so I reco. you test drive a new corvette. It just happens I have the two cars to compare.

I do hope MB's are better built. I thought when I bought the E500 I would be dealing with just one dealer and trading every 4 or so years for exclusively MB's. But now that is in question. So a car company must consider the cost of "quality non-compliance" for profits lost as a result of poor quality that gets to the customer. IT sounds like MB is making a correction but that doesn't fix my car. Now the question is, Was my car repaired with UP grade parts or 2003 quality?

Should I expect more failures of the air springs, sbc system or should I hold my breath on the radiator to blow out the transmission.
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Old Jul 21, 2009 | 02:04 PM
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Originally Posted by vettdvr

I do hope MB's are better built. I thought when I bought the E500 I would be dealing with just one dealer and trading every 4 or so years for exclusively MB's. But now that is in question. So a car company must consider the cost of "quality non-compliance" for profits lost as a result of poor quality that gets to the customer. IT sounds like MB is making a correction but that doesn't fix my car. Now the question is, Was my car repaired with UP grade parts or 2003 quality?

Should I expect more failures of the air springs, sbc system or should I hold my breath on the radiator to blow out the transmission.
The car is now 7 years old and has 80k on it. If you hate it so much (or at least hate the maintenance/reliability) then why are you holding on to it?

Why didn't you jettison it years ago? I'm not trying to flame you at all, but if the car is such a headache, why not just count your losses and move on?

Personally, that's what I would have done (been there, done that, with Audi.)
p.s., Audi is a good example of a disaster of a car to becoming a decent seller now.
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Old Jul 21, 2009 | 06:29 PM
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It seems that all subject matter fora have few outspoked posters with serious problems - whether the subject of the forum is Ducati or Politics. I've owned a number of cars and bikes over the years, with my E500 making the 14th Benz. The only problem was with my wife's 1992 300D. When it had only 160,000 miles, the timing chain let go. The Area Rep looked at the car and said, "this should not have happened." They rebuilt the engine and gave my wife a loaner to use until the job was finished. I have owned three domestic cars, and the problems were too many to want to recall. I owned two Japanese cars. One was rock solid, and the other sheared the oil pump drive and melted down - rock solid. I've also owned a couple of Ferraris, and they were as reliable as concrete blocks. YMMV
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Old Jul 27, 2009 | 07:41 AM
  #22  
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If it were just a few posters, that...

...would be one thing, but if you look at the CR owner surveys (not a few posters) and look at all the black dots...well that should worry you as an MB owner or potential owner. It did me, but they and VW are the only game in town for diesels, and VW is no better, if not worse, so I rolled the dice and also bought an extended warranty.

I hope this ownership turns out to be as boring an maintenance experience as our Lexi and mazda have been. If it is not, bye bye MB. I do not put up with unreliable cars when very reliable ones are easy to find.

- nopcbs
Originally Posted by Jen_Kenne
It seems that all subject matter fora have few outspoked posters with serious problems - whether the subject of the forum is Ducati or Politics. I've owned a number of cars and bikes over the years, with my E500 making the 14th Benz. The only problem was with my wife's 1992 300D. When it had only 160,000 miles, the timing chain let go. The Area Rep looked at the car and said, "this should not have happened." They rebuilt the engine and gave my wife a loaner to use until the job was finished. I have owned three domestic cars, and the problems were too many to want to recall. I owned two Japanese cars. One was rock solid, and the other sheared the oil pump drive and melted down - rock solid. I've also owned a couple of Ferraris, and they were as reliable as concrete blocks. YMMV
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Old Jul 27, 2009 | 09:21 AM
  #23  
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Originally Posted by nopcbs
but they and VW are the only game in town for diesels, and VW is no better, if not worse, so I rolled the dice and also bought an extended warranty.


Same boat here, I’m hoping the inherent reliability of a diesel engine combined with the fact that the I6 has been in production for a while now will, in the long run, make the CDI a wise long term choice. So far I’m already due some unexpected repairs that I’m guessing shall set me back about $2k usd. Once remedied, may that be the end of them…

Diesel mercs have always been present in my family, and I hope that mine shall not be the last, but if it turns out to be a horrid rattle trap sucking money into a never ending pool of mechanic’s eager pockets… well, I’ll be rid of it and stick with my 280k mile petrol burning Audi that has had no drivability issues at all ever (sans needing new alternator brushes).
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Old Jul 27, 2009 | 09:48 AM
  #24  
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Originally Posted by nopcbs
I do not put up with unreliable cars when very reliable ones are easy to find. - nopcbs
I agree. One quality a car must have is reliability.
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Old Jul 28, 2009 | 09:14 AM
  #25  
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03 E500 and Corvette
Originally Posted by Jen_Kenne
I agree. One quality a car must have is reliability.
Yup.. that what is my issue also!.

Why am I holding on to the one I have and not trading. Anyone looked at the economy lately for it's impact on being retired? Maybe you can figure out why it hasn't been traded yet.

If MB can prove reliability perhaps I will buy another. I thought it might be the S500. But given as others have stated European cars are high maintenance and low reliability perhaps I won't buy European but purchase from someone who can have the "one quality a car must have is reliability"

I am not bashing MB but mearly stating "just the facts" as I have observed them to provide information as I have experienced it. My experience matches Consumer Reports for this car. If you check CR I would have to agree they are right in their evaluation.
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Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


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5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


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Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


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