09 Station wagon- passenger seat useless when rear seats down
Ok, went to the dealer-- this is a safety feature... but nobody could explain why or how. I'm a reasonable person, but the passenger seat is essentially useless if you're transporting anything! The dealer CSR was useless, and I suspect if management knew he gave me an 800# to call instead of kicking it to management, they'd rightfully discipline him.
Long story short, long conversations, with 800# CSR people explain it locks out ALL rearward movement because contact with the folded seat can confuse the airbag weight sensor in the lower cushion. Ok. Now we have a reason. She said this had apparently come up many times before. I am surprised MB has not come up with a practical solution -- am I the only (of the few) station wagon buyer who actually folds the seats and puts stuff in the back???
However, Ms Senior 800# CSR did not have an answer when I told her the rear seat cushion can be removed, allowing for many inches more clearance into which the seat could, but cannot be, moved rearward. Hmmm - is it that they are just to cheap/stupid to put a second sensor in?
My purpose for this email is twofold...
- has anyone else run into this and is it a sedan issue, too?
- to whom/where can I write to explain and show this stupidity to effect change?
I was really PO'd earlier. The dealer didn't really have a workaround for the seatback, and MB Customer Help was completely useless. I was looking at an MB coupe for the wife when waiting at the dealer earlier today. Now, perhaps not.
I suppose if I figured one out I would say so, wouldn't I? Well, perhaps not in public.
If you read my message you will note that the removal of the rear seat cushions, when folded, removes the obstacle that impacts the front lower cushion contact concern.
Therefore, the front seat could be moved rearward safely. I'd like Mercedes to know this.
Meanwhile, I have figured out how to defeat this improperly designed lockout, and by removing the rear cushion the safety is intact.
In my world I look for solutions, I don't just accept "That's the way it is."
Maybe that's why I can afford expensive German cars. ;-)
Last edited by BASSALE; Sep 18, 2009 at 07:48 PM.
I examined the mechanism and determined the seat control lockout is signaled by the rear seatback latch. My solution was finding an L-shaped piece of roundbar (see the latch for a hint at the size) the right size to insert into the seatback lock. It makes the Merc think the seat is not folded and returns full control to the front passenger seat.
In order to maintain the passenger seat air bag weight sensor's accuracy I remove the rear seat lower cushion; there is a lever on the back to release it as documented in the owners manual. We take care to avoid contact with the folded rear seat when adjusting the front seat so the sensor is not affected and the safety feature is intact.
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We had the same problem with a 2007 E350 Sedan, found something that is typically easy to find as the great tool to us as the fix.
Simple pad lock, we used the dial combination variety, or what we called by brand name Master Lock. We were able to pick up at a dollar store... Popped it in the slot, "Bingo"
So if you run into the situation,
Can't move the front passanger seat of a E350 when the seat are folded down
A simple pad lock is a great tool for the job...
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We had the same problem with a 2007 E350 Sedan, found something that is typically easy to find as the great tool to us as the fix.
Simple pad lock, we used the dial combination variety, or what we called by brand name Master Lock. We were able to pick up at a dollar store... Popped it in the slot, "Bingo"
So if you run into the situation,
Can't move the front passanger seat of a E350 when the seat are folded down
A simple pad lock is a great tool for the job...













Basically what I do is lower the back seat and backrest. I use my finger to move the catch in the square hole on the backrest until I hear the beep. It's the same beep you hear when the backrest is locked properly. Once you hear the beep you can adjust the front passenger seat as desired. Don't use your finger in the hole to unlock the catch. Use the lever on the backrest. Hope this helps.





Basically what I do is lower the back seat and backrest. I use my finger to move the catch in the square hole on the backrest until I hear the beep. It's the same beep you hear when the backrest is locked properly. Once you hear the beep you can adjust the front passenger seat as desired. Don't use your finger in the hole to unlock the catch. Use the lever on the backrest. Hope this helps.
Dealer says that's the way it is.
Here is my fix.
Just before I hit the lever I open the passenger door and move the seat back a few inches. Then I hit the drop seat lever and run to the front door seat controls and touch any button and the passenger seat will stop. You can't move it back anymore but at least it is a good position for a normal sized person.
I purchased this car for my dogs and I have to have the split seats so they can move back and forth , contacted the Dealer Service Dept. in Manhattan Beach, CA and they told me to bring the car today, a very nice gentelman took the car connected it to a laptop and 15 minutes later had the whole problem solved, he had to reprogram something and now the front passenger seat's back can recline and also can it be programed into the seat memory.


Been eyeballing a new Wagon, but found out they won't import the 550 to the US, only the 350 and the AMG...?
I really like it a lot, I wanted a E550 but also American taste ( or NO taste ) doesn't like station wagons.
Had BMW 535 Wagon, Audi Allroad, Volvo's of any kind, wagon that is , and by far this one is the best one of all.
Just get it with Option 2, Sport Package, Wheel Package at least and you'll be very happy.
Good Luck !!
Bought my 2004 E-500 Wagon last year for $50K less than sticker price and just love the V-8 @ 300+ HP..
Not sure I could shell out $40K more for less power even if the 2011 Wagon is state of the art and has the new car smell and all that.
On the other hand, the 350 with 2-Matic may be lighter and just as peppy as my old E-500 4-matic.
Any numbers on 0 to 60 or 1/4 mile for the above cars....?
regarding the HP, 286 is fine for me and my dogs, I wouldn't want or need anymore HP .
Had Porsche 911S, Ferrari 360 Modena, and in this town where I live ( small beach town ) there is a stop sign in every street and where there is not a stop sign there is a cop, and if I get on the highway it is a parking lot anyway, couldn't enjoy either Porsche or Ferrari, so 286 HP is just appropiate.
I drive frequently between Miami and Fort lauderdale (30 miles) on I-95
and have gotten used to the pull of the V-8.
Would miss it I for sure if I bought a new car with a lesser engine.
On the other hand, don't have $100K to spend on a 2011 AMG Wagon.
Wonder if they sell E-550 Wagons in Canada..?
As for the topic of the thread: Folding rear seats cramps the front passenger seat: Only done it a few times and without a passenger so there was never a problem, but had expected a better desgin from MB.
My dog rides in the aft cargo area with the rear seats up anywas, he does not seem to mind..
check this article , pretty interesting.
http://blogs.automobilemag.com/66552...gon/index.html
I like 'em for sure.
Had several Wagons as well as full size SUVs and every other car and truck known to mankind.
My dog likes me because I like Wagons and we go to the doggie park almost every day.
Too much of a jump for old dogs into an SUV, but the Wagon, whether Volvo, Taurus or Benz is just perfect.
When Americans grow up they will get into Wagons as well....




