E-Class (W211) 2003-2009

Bluetooth Puck (Puck with Tail) Microphone question.

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Old 06-22-2010, 12:26 PM
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Question Bluetooth Puck (Puck with Tail) Microphone question.

I have a 2004 E320 where I retrofit a bluetooth-puck-with-tail. When I talk to people they always complain that there is lot of noise in the background...and that my volume is low.

I am trying to establish where the location of SOS microphone is (used by puck). Is there a way to add a microphone? or to replace existing with a better mic (maybe unidirectional one)?

pictures will help.
Old 06-22-2010, 12:46 PM
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2005 E500, 2011 ML350
In rearview mirror.
Old 06-22-2010, 01:44 PM
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thanks MB211. Is this mic upgradable? Do you know?
Old 06-22-2010, 01:58 PM
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2007 E550, 2002 C32,2004 S430,2001 E320
w211 puck

Can someone give me step by step directions on installing the puck with tail on a w211 2004.
Old 06-22-2010, 06:01 PM
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Step 1: get puck with tail
Step 2: undo 4 screws in armrest - top part - remove faux floor
Step 3: plug in puck to the only available harness neatly tied in there
Step 4: put floor back (you may have to pop a round pre-cut area in front to allow for wire
Step 5: go to dealer and have your car version coded for telephone attached.
(yes I said telephone and not bluetooth - thats soemthing totally different in MB world . BT puck poses to be a motorola phone cradle for SOS device).

Personal note: Its okaaaay. since SOS is for emergencies only, mic is really crappy. lots of background noise and low mic volume. I have always had ppl complain. BUT worth the effort in my opinion.
Old 06-22-2010, 09:39 PM
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ya, the 03 - 04 ones had 4 mics in the rearview mirror that were pretty crappy from what I've heard, but I've heard that the 05+ ones come with 3 mics that are better, but not sure
Old 06-23-2010, 10:37 AM
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Originally Posted by gaazmon
ya, the 03 - 04 ones had 4 mics in the rearview mirror that were pretty crappy from what I've heard, but I've heard that the 05+ ones come with 3 mics that are better, but not sure
Anyone knows how to add a mic? I read a thread years ago about someone replacing mics but cannot find it anymore.
Old 06-23-2010, 03:01 PM
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Newer (07+) have a better mic set in top of rear view mirror. Previous model has mics in bottom of mirror. I do agree they could be better......
Old 06-26-2010, 05:57 PM
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Step 5: go to dealer and have your car version coded for telephone attached.
(yes I said telephone and not bluetooth - thats soemthing totally different in MB world . BT puck poses to be a motorola phone cradle for SOS device).
Okay so I did the first 4 steps, but not the 5th.

Phone works, but with some background noise.
Have not updated the COMAND software since factory (2004 model year)

What will step # 5 do, if anything....?
Old 07-12-2010, 11:48 AM
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Originally Posted by NorseWagon
Okay so I did the first 4 steps, but not the 5th.

Phone works, but with some background noise.
Have not updated the COMAND software since factory (2004 model year)

What will step # 5 do, if anything....?
Nothing - your car is already version-coded if phone works. Mine was not version coded from factory so I had to go to dealer - on the other hand, my friends puck worked out of the box without version coding.
Old 10-10-2010, 01:12 PM
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I have an '06 W211 with Nav and P2. I think it's pre-wired for phone as there is a "Phone" option within the Nav/Command screen. How can I determine if I just need a Bluetooth puck, is there a place I can physically check for this connector? And if that's all I will need, what part number would I be looking for?

Was looking into this unit, http://www.incartronics.com/MBMost.h...&VIM=1#itronic, but I'm not sure if that's exactly what I need to enable Bluetooth on my car.

Thanks much.
Old 10-10-2010, 02:07 PM
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How can I determine if I just need a Bluetooth puck, is there a place I can physically check for this connector?
Look in the glovebox, under the "floor".

It should plug right in and the set-up/progamming was easy.

First I used a V3 Razor phone, nowadays a 3GS iphone.

The system works fairly well, but crappy microphone, or so I have been told.

Never been on the receiving end of a phone call, but have heard the connection is pretty good when the car is not moving, driving at the freeway I get complaints of back ground noise, possible tire/road noise.
Was hoping my new tires would cure some of the problems, but the Potenzas are pretty noisy as well...
Old 07-09-2019, 10:17 AM
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I know this is an old thread but I'm wondering if there's a chance that my 2005 which was built in 2004 has the connector needed to install the bluetooth puck with a tail. Is there any way to tell without taking the center console apart? Thanks!
Old 07-10-2019, 05:02 PM
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Not really - you have to take the felt bottom off and you can instantly tell. Its not hard and chances of you destroying anything are slim. Just do it.

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