SBC Failure Denied Warranty
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Newbie
Joined: Dec 2013
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W211 E200 Kompressor, W124 200E, W123 230C
SBC Failure Denied Warranty
My 2004 W211 E200 Kompressor developed an SBC failure and the car lost brakes. I've been reading around that there is a 10 year warranty on that part. However, my local MB dealer here in The Philippines claims that regional office has DENIED the replacement of the faulty SBC. Is there any way I can contest this? It is a very expensive part costing around P200k. I am well within the 10 year period. A faulty braking system (which they know very well is a design flaw) put me and my family at risk. I think Mercedes Benz should stand by their products and the reliability of their products. Don't we buy these cars because they are "safer"?
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From: Athens, GA USA
2011 E63, 2011 Hyundai Genesis 4.6 v8, 2013 GMC Denali XL, 1965 Ford Mustang, 2005 Merc. E500
When was car first put into service? It could have been sold and put into service in 2003. When did you purchase the car?
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From: Louisiana
03 E500 and Corvette
Easy answer Don't buy MB with SBC brakes and stay out of this issue. I owned mine for one month of 10 yrs and bought a replacement car w/o SBC and I feel way more comfortable knowing it is a proven conventional brake system.
Thread Starter
Newbie
Joined: Dec 2013
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W211 E200 Kompressor, W124 200E, W123 230C
Car was purchased new in 02/17/2004. It only has 33,000 km. or about 20,605 Miles when the SBC failed. The dealer said that regional office in Singapore denied the replacement because I failed to change my brake fluid every two years. Is that really a reason that they can deny me replacement of a known defective part with a vehicle of such low mileage?
Super Member
Joined: Jun 2012
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From: Maryland
W212 E63 AMG S Model
To the OP, I'd call Mercedes-Benz Corporate and address this issue... see what they can do. It doesn't seem fair for them to cover it in one part of the world, but not in others. If it's an issue with the car, it should be taken care of anywhere.
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From: Louisiana
03 E500 and Corvette
It is a requirement to change brakefluid every 2 yrs due to the system is not sealed against moisture. This can be a "excuse/reason" to deny warranty.
My suggestion was not a suggestion, it is what I did.!
My suggestion was not a suggestion, it is what I did.!
Thread Starter
Newbie
Joined: Dec 2013
Posts: 13
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W211 E200 Kompressor, W124 200E, W123 230C
Thanks Efiftyfizzle! I'll try that. Yes. I agree that it is unfair for them to cover in some parts of the world and not others. And what they meant by me not changing my brake fluid for more than 2 years is that I did not return to the Dealer. I was having this done by an independent shop after 2007 which they said voided the warranty on the SBC. I smell B.S. though..
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E320 v6 w21e320 2004 w2111 2004
guys i have the normal malfunction icon with visit workshop about the sbc, and ive been told my cars warranty is out of date and what ever happens im gonna be taking the charge for it as what do you guys suggest about this problem as stated any time the car will show the red screen the car has 187,000 km and has been to recalls about sbc before in 2007 but now the warranty is out of date the car is e320 2003 W211, any suggestions on what to do or say to the dealer
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2006 E320 CDI 2014 C63 507 Coupe 2012 E550 4M 2016 E63s Wagon
The car has been in service over 10 years. It is past the 10 year warantee period by several months. Repairs are the owners responsibility. Ask the dealer how much the repair would be and compare with an indy shop or another dealer.
