E-Class (W211) 2003-2009

Who had their car lowered at the dealer?

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Old Jan 13, 2004 | 11:12 PM
  #1  
fmzip's Avatar
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Question Who had their car lowered at the dealer?

Hi,

I spoke to my service manager at my dealership in regards to lowering the ride height as some have stated they did thru their dealer. My dealer informed me that they need a service code to gain access to those parameters which MB was reluctant to give them.

I told him that I have read that people have had theirs done at dealers throughout the states. He said he would be glad to do it for me even though MB wouldn't give him the information. He said if I could advise him of contacts at different dealers, he would call them directly and take care of it while I wait. If I couldn't get that information, in two weeks he is attending a training seminar and would gather up some information then.

Can anyone provide me with contacts so I don't need to wait the two weeks? I read about the washer and level sensor mod but I'd prefer to have the dealer do it if they can.

For any of you that have done the washer mod, did you need to realign the car after? If not, how many miles have you put on the car since?

Any issues?

Thanks

Fran
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Old Jan 13, 2004 | 11:47 PM
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Hi,

None of MB dealership service will lower your car for you, because it just void you warranty!!
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Old Jan 13, 2004 | 11:55 PM
  #3  
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Originally posted by rusnakmb
Hi,

None of MB dealership service will lower your car for you, because it just void you warranty!!
And how would lowering a car void your warranty???? Thats just plain and simple B.S...........
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Old Jan 14, 2004 | 02:06 AM
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How could lowering the car to void to warranty?

It isn't B. S.

Even a most stupid person would know any alternation from factury spec will void its warranty.

It isn't B. S. It is that you are just too stupid to know!! It isn't wrong to be stupid, but it is wrong to give wrong information base on your stupid knowledge to others.

You can lowering the car, but when you have airmatic suspension that goes wrong and you better bring back to its default setting otehrwise MB will refuse service your airmatic under warranty. The cost of each airmatic suspension is about $1000 besides labor.
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Old Jan 14, 2004 | 02:40 AM
  #5  
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Guess he won't go have it done at Pasadena Rusnak Mercedes.
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Old Jan 14, 2004 | 03:38 AM
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Originally posted by The Doctor
Guess he won't go have it done at Pasadena Rusnak Mercedes.
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Old Jan 14, 2004 | 06:36 AM
  #7  
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How a MB service center lower your car for you while they know it will void your airmatic warranty??

Plz think before ask...
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Old Jan 14, 2004 | 08:51 AM
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So... Say I lower my brand new e500 and the engine or tranny decides go south, because I lowered my car their not going to waranty the drive train????
You are a very good consumer, listen very carefully to your service drones. They will lead you down the road to warranty heaven.....

B.T.W... notice how I did'nt use the word stupid in my post.........

Last edited by HELL ONA HARLEY; Jan 14, 2004 at 08:53 AM.
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Old Jan 14, 2004 | 09:51 AM
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I know for a FACT, that lowering your car will not void your manufactures warranty-- It will if you cut your springs-- After market springs are much better than the BS springs mercedes puts on the car- BMW use much better springs to start with it-- I had my car lowered at the second largest mercedes dealer in the South East-- ATLANTA CLASSIC CARS-- the have a department that does modifications within the manufacturs guideline that will only enhance and improve your vehicles performance and value-- Most mercedes look terrible compared to BMW with out being lowered to cover that ugly fender Gap, that you can stick your head between-
This is their website ask for the aftermarket department--
http://www.atlantaclassiccars.com/
the tune your engine the also upgrade exhaust systems-- you name it they do and it an authorised mercedes dealership

What you have to realise is that most Benz dealerships are useless-- they cannot even do a high speed balance on the car- ask you to go to other high end tire shops to have this done--

Check this took my car in for a B service those idiots took my wheel of without indexing the point where the wheels should be returned after checking my rotors specs- Put it back not knowing that will throw off the balancing- and they told me go to to a special tire shop and have it corrected with is $35 a tire--
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Old Jan 14, 2004 | 10:37 AM
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Originally posted by rusnakmb
How a MB service center lower your car for you while they know it will void your airmatic warranty??

Plz think before ask...

Here you go...

http://www.sema.org/content/?ID=22237&criteria=warranty

http://www.sema.org/content/?id=22238


I think you listen to your service advisor and salesperson too much. Can you spell gullible? How about stupid, can you spell stupid?

Of course the stuck-up MB employees will always say: "Why change an MB part or spec? It's an MB, you don't need to change it. That's why they spent $M's on research so that you don't have to change anything....cause it's an MB"

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Old Jan 14, 2004 | 11:37 AM
  #11  
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It can be done, it has been done, and it doesn't void your warranty. Example:

https://mbworld.org/forums/showthrea...g&pagenumber=1

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Old Jan 14, 2004 | 12:56 PM
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From: Socal
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Originally posted by HELL ONA HARLEY
So... Say I lower my brand new e500 and the engine or tranny decides go south, because I lowered my car their not going to waranty the drive train????
You are a very good consumer, listen very carefully to your service drones. They will lead you down the road to warranty heaven.....

B.T.W... notice how I did'nt use the word stupid in my post.........
I only said it will void your airmatic warranty, not the drive train or rest of the warranty. It is easy. Just call your local MB dealership see if you alter the airmatic height will void your warranty or not. Once you airmatic fail, see if they will service your airmatic under warranty.

For those who doesn't have airmatic don't have to worry about it, because you don't even have airmatic why bother to worry about its warranty?
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Old Jan 14, 2004 | 01:00 PM
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my car is lowered with cup kits, it's pretty obvious is lowered to the naked eye, yet my dealer has replaced two items under warranty. so i don't think it voids warranty unless you do some crazy aftermarket work on the motor like slap on a turbo or supercharger.
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Old Jan 16, 2004 | 10:19 AM
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Originally posted by rusnakmb
How could lowering the car to void to warranty?

It isn't B. S.

Even a most stupid person would know any alternation from factury spec will void its warranty.

It isn't B. S. It is that you are just too stupid to know!! It isn't wrong to be stupid, but it is wrong to give wrong information base on your stupid knowledge to others.

You can lowering the car, but when you have airmatic suspension that goes wrong and you better bring back to its default setting otehrwise MB will refuse service your airmatic under warranty. The cost of each airmatic suspension is about $1000 besides labor.
Your post seems quite ironic when combined with your obvious lack of knowledge on this subject. The type of lowering being discussed here is a simple adjustment within the factory tolerance. There is a range of height allowance at each corner. The cars come somewhere in the middle of that range. People have had the dealers adjust the cars to the lower end of this range. AMG actually markets this service to customers in Europe. It is called "Ride Height Optimization". It most certainly does not void the warranty. Just like adjusting the caster or camber wouldn't as well. BTW, what part numbers is it that add up to $1000?

Now here’s a little friendly advice for you rusnakmb. If you are going to call someone "stupid", make sure you know what you are talking about, and try not to use 1st grade level grammar. BTW, the word you were looking for is ignorant not stupid.

For the original poster, Dr Chill has had this done. You could PM him for dealer info. Your dealer should already have what he needs though. It is the same process he would us to fix the car if one corner was too high.

Last edited by Blocktrader; Jan 16, 2004 at 10:21 AM.
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Old Jan 16, 2004 | 10:59 AM
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Well said Blocktrader neither rusnakmb & Arnee has the right to call anyone stupid -- This is a discussion forum- and I see no reason why they will refer to someone else in those context--- O well
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Old Jan 16, 2004 | 11:02 AM
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Originally posted by prince_30144
Well said Blocktrader neither rusnakmb & Arnee has the right to call anyone stupid -- This is a discussion forum- and I see no reason why they will refer to someone else in those context--- O well
I know, I stooped down to rusnakmb's level. My comments were for rusnakmb.

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Old Jan 16, 2004 | 11:04 AM
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Cool Arnee-- at first It seemed like you where refering to me-- but its all good have a good day--- Cause your post was directly after mine--
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Old Jan 17, 2004 | 12:54 AM
  #18  
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Damn--it's hot around here....

We used to be so civil around these parts....
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Old Jan 17, 2004 | 03:21 PM
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Oh well,

I was really calling anyone stupid until my posting become soemthing as "BS"

I think most of you already know lowering airmatic is easy, but I just need to point out the bad side if lowering them. Each airmatic suspension cost around $1000 each, and it isn't funny when it fails.........

Each airmatic suspension has an elevation sensor on top of it. The ECU which can program the height sensor. Most of the sport model already using European spec height when car reach 70MPH (-15mm drop in height). All it need is to set the height -30mm and -20mm for both front and back setting. You have have about one and half finger gap. That is all it takes.
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Old Jan 17, 2004 | 07:05 PM
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I still say your original post is B.S

Originally posted by rusnakmb
Hi,

None of MB dealership service will lower your car for you, because it just void you warranty!!
The truth is power, now that you have it use it and lower your ride if you wish....
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Old Jan 17, 2004 | 08:21 PM
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The knowledge is "power". It is still not BS.
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Old Jan 17, 2004 | 11:25 PM
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Simply ask your service advisor to set the baseline airmatic setting to ROW. ROW stands for rest of world and that is where the suspension is set outside of the USA. I don't think that there is any difference in the durability of W211's outside of the US and inside. Nor do I think that all E models outside of this country have voided warranties. The ride height difference is only 15mm.
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Old Jan 18, 2004 | 12:14 AM
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Hi,

The ride height setting -10mm for 50 to 70 mph and -15mm for 70mph and up. That is the preset. Which you force to stay at -15mm. The gap is still big after -15mm drop....

The effective way is to reset the elevation heights and recalibrate. Which that is the part I mention which once adjust beyond manufature spec, will void your warranty. You can adjust the height way over 15mm. I drop about 30mm in front and 20mm in the back. That give me a perfect 1 finger gap.

The reason I mention void airmatic warranty is because the mechanic that does my car told me that he has completely reset the elevation height which if I drive over 70mph and it will drop another 15mm!! That take lots time than simple tell ECU to drop -15mm.

What you guys mention in this post....... drop 15mm don't mean sh@t That you just leave at -15mm setting. 15mm=1.5cm, that don't mean anything!! For E55, you only need to set at sport II, which it automatically drop 15mm...(Sport 1 drop the back and sport 2 drop the front) That is for all E class with airmatics as well... nothing new!!

Some people using bracket, which in long run will damage the airmatics... enough say.....

That is why I am **** at those who mention my post is BS. You just got to know what you say.....

Last edited by rusnakmb; Jan 18, 2004 at 12:19 AM.
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