Ms O
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Joined: May 2017
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2008 E 350
Ms O
I am a proud Benz 2008 E 350 owner not since the last 3 months when my car had to be towed 4x . It was seen by 2 mechanics and the last trip to my Mercedes Benz specialist was nothing but deep frustration. 2 tow truck drivers say , it was my fuel pump and then finally confirmed by my faithful mechanic. I was told that the fuel pump / tank was non replaceable. That car is just over 8 years and did not hit 100 k miles yet. Until now, my car is still in the mechanic shop cuz it needs another towing to my house. My 3 older toyotas have not given the family a nagging headache. I left a message in a customer service and until now I am waiting for a legitimate response.
My questions. would I get a warranty?
Any input you have would be appreciated. Who do I appeal to or call so this is fixed ? Please help me .. if this does not get fixed, what a rip off.I saved money for 10 years to purchase this dream car. So so disappointed.
My questions. would I get a warranty?
Any input you have would be appreciated. Who do I appeal to or call so this is fixed ? Please help me .. if this does not get fixed, what a rip off.I saved money for 10 years to purchase this dream car. So so disappointed.
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Joined: Jan 2016
Posts: 2,748
Likes: 880
From: In the Shadow of the Tetons
2013 ML350 Bluetec
The fuel pump and tank is non replaceable? Fortunately, the mechanic who gave that diagnosis is. Time to get another mechanic!
Quick google search shows that both the fuel tank and pump are available. I'm going to guess that means they're replaceable too.
Quick google search shows that both the fuel tank and pump are available. I'm going to guess that means they're replaceable too.
MBWorld Fanatic!
Joined: Jan 2010
Posts: 3,249
Likes: 257
From: Richmond, CA
2001 E320 Wagon, 2006 LBZ Silverado, 2007 E63 (sold), 2001 E55 (sold)
The tank can be replaced. I had the dealer replace the tank and fuel pumps in my E63 under warranty due to the leak these cars get.
Your mechanic is an idiot, find a new one.
Your mechanic is an idiot, find a new one.
MBWorld Fanatic!
Joined: Mar 2015
Posts: 1,975
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From: Sacramento, CA
2018 GLC300 4Matic; 2008 ML550 4Matic; 2004 C320
Or simply, ....... get back into a Toyota.
I am sorry, but I hate it when people compare a Benz with a Toyota. That is like comparing a Donkey with a Horse. Both will do the job, but a horse is way more classy and comfortable to ride on than a Donkey.
I am sorry, but I hate it when people compare a Benz with a Toyota. That is like comparing a Donkey with a Horse. Both will do the job, but a horse is way more classy and comfortable to ride on than a Donkey.
Junior Member
Joined: May 2009
Posts: 44
Likes: 2
From: Near Sublimity, OR
S430 99K, , E320 Wagon 130K, E420 249K(Sold), 240D (Sold)
Just to be clear, Mercedes extended the warranty for fuel leaks only on the whole tank assembly. Which includes the tank, filter/sending unit, fuel pump and associated gaskets. If you have a strong gas smell after filling up, whole assembly will be replaced.
But if the fuel pump just failed due to old age etc., and there is no fuel leak, it can be replaced but there is no extended warranty. i.e. You pay.
First fill the tank and check or have checked the area on top of tank around the filter/sender or fuel pump for leakage. Access ports are under the rear seat, (middle on the wagon). Usually leaks around the filter sender on drivers side. If no leak, find a good independent mechanic who works on Mercedes or a good mechanic you trust. Don
But if the fuel pump just failed due to old age etc., and there is no fuel leak, it can be replaced but there is no extended warranty. i.e. You pay.
First fill the tank and check or have checked the area on top of tank around the filter/sender or fuel pump for leakage. Access ports are under the rear seat, (middle on the wagon). Usually leaks around the filter sender on drivers side. If no leak, find a good independent mechanic who works on Mercedes or a good mechanic you trust. Don
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Joined: Feb 2014
Posts: 6,190
Likes: 1,549
From: MA
2008 E350 4Matic, 2011 E350 4matic
Right the fuel tank is covered for 15 years unlimited mileage if there is a gas leak. They will end up replacing the fuel pump and the filter as part of the whole gas tank replacement. You have to say the key words though which is that you smell gas in the cabin and when they take it apart, they normally see gas leaking from the top of the tank. On the other hand if your car is a Pzev and you're in a Pzev state (like CA is one of them) then the tank is covered under that warranty for 15 years 150k.
2008 was a decent year, but these cars were 50-60k when new so won't be that cheap, especially if you use the dealer. Find a better mechanic and read the forums. Things that may pop up later on this car would be the motor/transmission mounts, thermostat, serpentine belt/tensioner/pully, oil separator, steering angle sensor, etc., but they can be handled for a reasonable price if you're not at a dealer.
Otherwise if there's no gas leak when you fill the tank up, there's no other warranty. Standard warranty was 4 years, 50k and even extended warranties were just 7 years 100k. Sounds like it's too old for you to have gotten a CPO warranty and any warranty you buy now probably won't kick in til after 30 or 60 days and if it's already a Benz dealer, they put all their diagnostics into the VMI (vehicle master inquiry) of the car so the insurance company could find out if they ever pulled the VMI.
2008 was a decent year, but these cars were 50-60k when new so won't be that cheap, especially if you use the dealer. Find a better mechanic and read the forums. Things that may pop up later on this car would be the motor/transmission mounts, thermostat, serpentine belt/tensioner/pully, oil separator, steering angle sensor, etc., but they can be handled for a reasonable price if you're not at a dealer.
Otherwise if there's no gas leak when you fill the tank up, there's no other warranty. Standard warranty was 4 years, 50k and even extended warranties were just 7 years 100k. Sounds like it's too old for you to have gotten a CPO warranty and any warranty you buy now probably won't kick in til after 30 or 60 days and if it's already a Benz dealer, they put all their diagnostics into the VMI (vehicle master inquiry) of the car so the insurance company could find out if they ever pulled the VMI.
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Out Of Control!!
Joined: Aug 2010
Posts: 12,516
Likes: 628
From: Charlotte NC area
2019 WS222 S450 4-Matic / 2007 W211 E350 4Matic (Sold) / 2008 X164 GL320 CDI
I am a proud Benz 2008 E 350 owner not since the last 3 months when my car had to be towed 4x . It was seen by 2 mechanics and the last trip to my Mercedes Benz specialist was nothing but deep frustration. 2 tow truck drivers say , it was my fuel pump and then finally confirmed by my faithful mechanic. I was told that the fuel pump / tank was non replaceable. That car is just over 8 years and did not hit 100 k miles yet. Until now, my car is still in the mechanic shop cuz it needs another towing to my house. My 3 older toyotas have not given the family a nagging headache. I left a message in a customer service and until now I am waiting for a legitimate response.
My questions. would I get a warranty?
Any input you have would be appreciated. Who do I appeal to or call so this is fixed ? Please help me .. if this does not get fixed, what a rip off.I saved money for 10 years to purchase this dream car. So so disappointed.
My questions. would I get a warranty?
Any input you have would be appreciated. Who do I appeal to or call so this is fixed ? Please help me .. if this does not get fixed, what a rip off.I saved money for 10 years to purchase this dream car. So so disappointed.
MBWorld Fanatic!
Joined: Jan 2010
Posts: 3,249
Likes: 257
From: Richmond, CA
2001 E320 Wagon, 2006 LBZ Silverado, 2007 E63 (sold), 2001 E55 (sold)
